MuleSoft API Manager and WSO2 API Manager are leading products in the API management category. While both offer compelling features, MuleSoft is often considered more innovative due to its unique connectors, whereas WSO2 is praised for its cost-effectiveness and open-source support.
Features: MuleSoft API Manager provides a wide range of connectors, robust security features, and easy scalability, excelling in reusability and orchestration tools. WSO2 API Manager offers comprehensive API lifecycle management with high customizability, flexibility, and strong security features, thanks to its open-source nature.
Room for Improvement: MuleSoft API Manager is criticized for its high price, complex integration, and the need for better business-level analytics and automation. WSO2 API Manager faces challenges with its complex installation, user interface, and the requirement for more user-friendly features, particularly in multifactor authentication support.
Ease of Deployment and Customer Service: Both products support private, public, hybrid cloud, and on-premises deployment options. MuleSoft is praised for its rapid response times and quality technical support, albeit at a higher cost, while WSO2 relies on community-driven support and seeks improved enterprise-grade assistance.
Pricing and ROI: MuleSoft API Manager is known for its high cost, justified by its extensive features but challenging for smaller enterprises. WSO2 API Manager provides a cost-effective solution, especially with its open-source model, appealing to businesses with budget constraints that require scalability.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
The support is good, with well-defined documentation and helpful blogs.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
The system is stable for our low-concurrency use cases.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Our integrations do not handle high-volume transactions.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
The cost for using MuleSoft is approximately $500,000 USD per year.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
It also enables us to create additional layers of authentication, like integrating external providers for OAuth, within reduced timelines.
The product's capabilities for integrating with REST APIs are valuable.
Mulesoft API Manager is the portion of the Anypoint Platform that is used for the designing, building, managing, and publishing of APIs. Anypoint Platform uses Mule as its core runtime engine.
Mulesoft API Manager is an extremely versatile solution. It offers users the ability to deploy their APIs in a number of different settings. You can use API Manager on a public cloud, a private cloud, or a hybrid. Additionally, users can use the solution to manage their deployments with ease. A few clicks are all you need to alter your deployment.
Benefits of Mulesoft API Manager
Some of the benefits of using Mulesoft API Manager include:
Reviews from Real Users
Mulesoft API Manager is a highly effective piece of software whose purpose is to enable users to design, build, manage, and publish APIs. It stands out among its competitors for a number of reasons. Two major ones are the ease with which users can connect it to their applications and the high level of value that its support offers. It provides users with the ability to easily connect this solution with whatever program they need to join it with. Users can create connections without having to write code. It offers different types of support which ensure that users have a high level of understanding about the product and how to use it.
PeerSpot user Tolulope A., a technical lead specializing in integration and middleware at a financial services firm, notes the ease with which users can connect Mulesoft API Manager to their applications. He writes, “One good thing about MuleSoft is that they have a lot of connectors to those back-end applications. We don't really need to write code to be able to connect to a database or to connect with SAP. You just need credentials and the connectivity details. Most of the development of what we do is just drag and drop. They're able to connect with applications using standard connectors that are provided by ESB, by MuleSoft.”
The CEO & Co-Founder at a computer retailer notes the value of Mulesoft’s supporting documentation. They write, “The documentation is great; it is always up-to-date and well-presented. If any details are missing, then there is a blog available that contains a lot of details. There are also channels on YouTube to help you better understand the solution and what some of the processes look like.”
WSO2 API Manager is a comprehensive platform that allows organizations to design, publish, and manage APIs.
It provides a centralized interface for API governance, security, and analytics.
With features like API monetization and developer portal, it enables businesses to drive innovation and create new revenue streams.
We monitor all API Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
