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IBM API Connect vs MuleSoft API Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
IBM API Connect enhances profitability and efficiency by reducing development time, improving security, and enabling seamless system integration.
Sentiment score
6.4
MuleSoft API Manager boosts efficiency, simplifies integration, cuts development time by 50%, and enhances system maintenance and connectivity.
Reducing development hours from eighty to four for an API was possible due to reusing existing scripts from DataPower.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
 

Customer Service

Sentiment score
6.4
IBM API Connect support is proactive and expert but variable in speed, with regional availability challenges noted by users.
Sentiment score
7.3
MuleSoft API Manager customer support is effective and quick, but premium subscription fees and priority handling raise concerns.
Support is excellent when it comes to APIC.
Our enterprise pays for a special success program, which provides priority support.
They can be slow in addressing security vulnerabilities.
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
 

Scalability Issues

Sentiment score
7.4
IBM API Connect offers excellent scalability through on-premise and cloud solutions, supporting enterprise-level operations and customization features.
Sentiment score
7.1
MuleSoft API Manager offers scalable enterprise solutions across environments, though costs and complexity challenges may arise.
With container versions, scaling up or down the gateways deployed into pods is a two to three-minute task for the operations team.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
 

Stability Issues

Sentiment score
7.3
IBM API Connect is generally stable and reliable, especially in government and banking, despite occasional upgrade issues.
Sentiment score
7.8
MuleSoft API Manager is reliable, handling capacity demands well, with high user satisfaction but occasional cost concerns.
The runtime engine for the APIC Gateway is still a DataPower component, which has been stable in the industry for about fifteen years.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
 

Room For Improvement

IBM API Connect needs better integration, automation, monitoring, documentation, and usability, facing issues in setup, costs, and support.
MuleSoft API Manager struggles with pricing, complexity, scalability, and limited features, impacting flexibility and user adoption.
Examples include the lack of connectivity to MQ.
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
 

Setup Cost

IBM API Connect offers scalable solutions with high costs, suitable for large enterprises, available in SaaS and on-premise versions.
MuleSoft API Manager is expensive but robust, with flexible pricing models posing budgeting challenges compared to competitors.
Pricing depends on how many instances run across environments.
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
The cost for using MuleSoft is approximately $500,000 USD per year.
 

Valuable Features

IBM API Connect excels with strong security, integration, usability, analytics, flexibility, and scalability, enhancing API management and monetization.
MuleSoft API Manager excels in security, integration, and ease, featuring policy support, flexibility, and efficient management with robust documentation.
It offers significant development efficiency, reducing man-hours from eighty to four when creating APIs.
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
We can achieve complex requirements using MuleSoft's capabilities without excessive development time.
 

Categories and Ranking

IBM API Connect
Ranking in API Management
8th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
76
Ranking in other categories
Integration Platform as a Service (iPaaS) (8th)
MuleSoft API Manager
Ranking in API Management
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the API Management category, the mindshare of IBM API Connect is 6.2%, down from 6.3% compared to the previous year. The mindshare of MuleSoft API Manager is 4.7%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management
 

Q&A Highlights

 

Featured Reviews

Shanmugasundaram Shanmuganathan - PeerSpot reviewer
Offers basic API orchestration and provides robust security and governance features
While Azure API Management offers configurable scalability, IBM API Connect relies on Kubernetes clusters. This might seem manual and require defining cluster instances upfront, but it's completely customizable and not on-the-fly scaling. It's completely custom-driven, not on-the-fly scaling, which some may consider cumbersome. Overall, I would rate the scalability an eight out of ten. Almost all applications we've been exposing lately go through this middleware, so it's used extensively. There are around sixty applications directly using it, but six Kubernetes clusters serve those applications. It's heavily used for integration, including system-to-system integration and product integrations. Our usage has been increasing year-on-year based on our needs.
D.Rajesh Kumar - PeerSpot reviewer
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
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Answers from the Community

SM
Dec 2, 2022
Dec 2, 2022
MuleSoft Anypoint
See 2 answers
reviewer1315965 - PeerSpot reviewer
Dec 2, 2022
MuleSoft Anypoint
WK
Dec 2, 2022
Of those three: MuleSoft Anypoint. But, cost-friendly is another term, I would choose a different solution. We are happy with Gravitee.
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Insurance Company
13%
Computer Software Company
11%
Manufacturing Company
7%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
Pricing depends on how many instances run across environments. I don't deal with licensing, but compared to other IBM products, the licensing is not significantly higher.
What needs improvement with IBM API Connect?
When comparing API Gateway with DataPower Gateway, several features in DataPower Gateway are absent in the APIC layer. Examples include the lack of connectivity to MQ ( /categories/message-queue-mq...
How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of software, it is easy to install and upgrade. While there are different things that ...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy to implement and learn; it provides several options for deployment, (including ...
What do you like most about Mulesoft Anypoint API Manager?
The most valuable features of the solution for securing APIs stem from the tool's ability to allow users to deploy policies.
 

Also Known As

No data available
Anypoint API Manager
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Find out what your peers are saying about IBM API Connect vs. MuleSoft API Manager and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.