We use it to manage five of our vehicles. It's a data integration tool.
Solutions Architect at Middleware Solutions
Has good productivity but it is difficult to build a high availability platform
Pros and Cons
- "The productivity is the most valuable feature. It is very easy to write remediations."
- "The server is very specific and it is very difficult to get experience with it."
How has it helped my organization?
What is most valuable?
The productivity is the most valuable feature. It is very easy to write remediations.
What needs improvement?
The server is very specific and it is very difficult to get experience with it.
For how long have I used the solution?
I have been using WSO2 for two to three years.
Buyer's Guide
WSO2 Enterprise Integrator
July 2025

Learn what your peers think about WSO2 Enterprise Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability and scalability are normal. No issues with that.
How are customer service and support?
We have contacted their support and they were good but not perfect.
How was the initial setup?
The deployment took a few hours.
What's my experience with pricing, setup cost, and licensing?
It is possible to start with a free solution, and that's why it is a good starting point.
What other advice do I have?
It is a good solution. It has many integration components.
I would rate it a six out of ten. Not a ten because it's not so easy and it's a little difficult to deploy on a platform. It is difficult to build a high availability platform.
In the next release, it should be faster.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

A cost-effective solution that suits our needs, but the installation is challenging
Pros and Cons
- "The learning curve for this solution is very good."
- "I would like to see better documentation for the open-source version."
What is our primary use case?
Our primary use for this product is solution core integration. We recently used this for a project in the financial sector, where we were integrating different legacy systems and internal systems. This was a proof of concept project that has now been completed.
We have also used this solution for other elements, such as presenting management systems and as an API gateway host.
We are using the on-premise deployment model.
What is most valuable?
The learning curve for this solution is very good.
It is an open-source solution, so it is better in terms of cost.
What needs improvement?
We had some challenges with the installation of this solution. We were using the open-source version with no support, and I expect that if we had the paid version then this would have been fixed.
I would like to see better documentation for the open-source version.
For how long have I used the solution?
We have been using this solution for the past six months.
What do I think about the stability of the solution?
Considering the load we had at the time, which was low, it was stable.
What do I think about the scalability of the solution?
We expect that better documentation would help when it comes to scaling this solution.
Currently, the volume is low, with less than one hundred users.
How are customer service and technical support?
We did not have technical support, although we found that community support was good enough to fulfill our needs.
What about the implementation team?
The initial setup of this solution was simple.
What's my experience with pricing, setup cost, and licensing?
The open-source, unsupported version is available free of charge.
What other advice do I have?
My advice for anybody who is implementing this solution is to start with a proof of concept project. That will allow them to properly scale it or benchmark it for their internal capacity.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
WSO2 Enterprise Integrator
July 2025

Learn what your peers think about WSO2 Enterprise Integrator. Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
865,384 professionals have used our research since 2012.
Head Of Applications Support at a comms service provider with 5,001-10,000 employees
Good integration between systems and strong stability
Pros and Cons
- "The stability is excellent."
- "There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
What is our primary use case?
We primarily use the solution for integration between core banking and other systems.
How has it helped my organization?
The solution provides a way to communicate with unknown software with standard flexibility. Normally, we did not have good service integration with multiple systems and it provided this functionality, which is good.
What is most valuable?
The most valuable aspect of the solution is the integration between core banking and other systems.
What needs improvement?
There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced.
For how long have I used the solution?
I've been using the solution for four years.
What do I think about the stability of the solution?
The stability is excellent.
What do I think about the scalability of the solution?
I wasn't able to check the scalability or test it very well previously, but I just tried it for about 1,000 transactions per minute, for testing, that it runs smoothly with no issue. We typically have a lower amount of transactions than that. Its use is not extensive.
How are customer service and technical support?
We haven't used technical support.
Which solution did I use previously and why did I switch?
We didn't previously use another solution. I was on the search for an open-source solution in order to have the ability to change or amend settings.
How was the initial setup?
The latest version remains very complex, although it's going to wizard. The information is very easy for handling the integration. The initial version we used had some complications but it's handled now. The deployment didn't take more than an hour. We only needed two people to implement the solution - an admin and a developer. For maintenance, we only need the admin.
What about the implementation team?
We handled the implementation ourselves.
What other advice do I have?
We don't use the cloud version; we have our own servers.
I would rate this solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ECM, Archives and Digital Preservation Consultant at DataServe
Good stability and easy-to-use solution
Pros and Cons
- "The solution's customer service is good."
- "They should release upgrades more frequently."
What is our primary use case?
We use the solution as an integration platform.
What is most valuable?
The solution's most valuable features are performance and stability. It is easy to use and develop.
What needs improvement?
They should release upgrades for the solution more frequently.
For how long have I used the solution?
We have been using the solution for five years.
What do I think about the stability of the solution?
I rate the solution's stability as a ten.
What do I think about the scalability of the solution?
It is a scalable solution. We can add multiple connectors from third-party vendors. Presently, we have three solution users and plan to increase a few depending on the projects.
How are customer service and support?
The solution's customer service is good. We purchase an annual subscription for its technical support.
How was the initial setup?
The solution's initial setup process is straightforward.
What about the implementation team?
We have an in-house system engineer to help us implement the solution.
What was our ROI?
The solution's ROI is worth it.
What's my experience with pricing, setup cost, and licensing?
We have to pay a minimal subscription fee for the solution.
Which other solutions did I evaluate?
We evaluated IBM Cloud Pak for integration.
What other advice do I have?
I recommend the solution to others and rate it as a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
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Updated: July 2025
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Buyer's Guide
Download our free WSO2 Enterprise Integrator Report and get advice and tips from experienced pros
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