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Leaderboard for Zendesk

Check out the members with the highest scores who have reviewed Zendesk.
reviewer2784909 - PeerSpot reviewer
#1. reviewer2784909
700
Points
Manager, Production Services at a tech services company
Reviewed Zendesk:
Daily feature requests have been organized with tickets but workflow still needs improvement
JohanSkibdahl - PeerSpot reviewer
#2. JohanSkibdahl
295
Points
CEO at Etcetera Networks
Reviewed Zendesk:
Automating customer support with advanced AI capabilities and seamless communication
BharatR - PeerSpot reviewer
#3. BharatR
275
Points
Product Marketing Manager at a educational organization
Reviewed Zendesk:
An cloud-based customer service platforms sold on a software-as-a-service (SaaS) model
Calvince Okello - PeerSpot reviewer
#4. Calvince Okello
275
Points
Customer Success Lead at Power Financial Wellness, Inc
Reviewed Zendesk:
Easy to use and tickets auto-populate very quickly
Jairo Vega - PeerSpot reviewer
#5. Jairo Vega
245
Points
Technical Support Engineer/ QA at a computer software company
Reviewed Zendesk:
Collaboration across global teams has become seamless and customer behavior is now easier to analyze
Anita Orioma - PeerSpot reviewer
#6. Anita Orioma
190
Points
Customer Success Manager at Mimshackworks Endeavors
Reviewed Zendesk:
Boosts response times and simplifies customer communication through user-friendly setup
Ahmed Nassar - PeerSpot reviewer
#7. Ahmed Nassar
160
Points
Sr. Atlassian Consultant at Spectrum Group
Reviewed Zendesk:
Stable tool, making it reliable for handling tasks but difficult initial setup
Dimitri Cooper - PeerSpot reviewer
#8. Dimitri Cooper
135
Points
Project Manager III at City of Union City Government
Reviewed Zendesk:
Integrated support workflows have reduced ticket resolution time and increased agent productivity
Kavita Khanna - PeerSpot reviewer
#9. Kavita Khanna
125
Points
Executive Leader at Tonkin + Taylor
Reviewed Zendesk:
Helps maintain SLA compliance but report generation is still slightly
AmandaSanchez - PeerSpot reviewer
#10. AmandaSanchez
125
Points
Consultant and Startup Founder at AimHi Enterprises
Reviewed Zendesk:
Macros and automation have streamlined workflows and reduced manual effort across support teams
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Scoring Chart
TypePoints
Register20
LinkedIn Connect20
Add photo15
Add bio15
Add project20
Write review50
Review is liked20
Add a comment10
Write article20
Ask question10
Answer a question10
Answer is liked10