Try our new research platform with insights from 80,000+ expert users

What are Community Platforms?

Community Platforms solutions mindshare

As of March 2026, in the Community Platforms category, the mindshare of Sprinklr is 16.1%, up from 15.0% compared to the previous year. The mindshare of Salesforce Community Cloud is 19.3%, up from 16.7% compared to the previous year. The mindshare of Zendesk is 13.5%, down from 18.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Community Platforms Mindshare Distribution
ProductMindshare (%)
Salesforce Community Cloud19.3%
Sprinklr16.1%
Zendesk13.5%
Other51.099999999999994%
Community Platforms

Top Community Platforms products

Rankings through
Find out what your peers are saying about Salesforce Community Cloud vs. Sprinklr and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.
report
Use our free recommendation engine to learn which Community Platforms solutions are best for your needs.
884,797 professionals have used our research since 2012.

Community Platforms experts

Michelle Epperson - PeerSpot reviewer
Territory Sales Trainer N. Illinois & Wisconsin at Colonial Life
VikasKhattri - PeerSpot reviewer
Enterprise Sales Manager at Etisalat
Mohamed Hamdy - PeerSpot reviewer
Digital Marketing and Social Media Strategy Manager at a media company with 1,001-5,000 employees
Leonid Mironov - PeerSpot reviewer
Social & Digital Media Performance, Senior Manager at Majid Al Futtaim
Ofir Asaf Ben Kiki - PeerSpot reviewer
Project and System Specialist at Maytronics Ltd
Faisal Mahmud - PeerSpot reviewer
Content Specialist at a consultancy with 501-1,000 employees
Gregory Hovagim - PeerSpot reviewer
Product Marketing Manager at MathWorks
reviewer2594778 - PeerSpot reviewer
Senior Application Analyst at a non-profit with 5,001-10,000 employees

Community Platforms Q&As

Read answers to top Community Platform questions. 884,797 professionals have gotten help from our community of experts.