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Pypestream vs Salesforce Community Cloud comparison

Pypestream and Salesforce are both solutions in the Community Platforms category. Pypestream is ranked #5, while Salesforce is ranked #2. Pypestream holds a 4.7% mindshare in CP, compared to Salesforce’s 18.6% mindshare. Additionally, 100% of Salesforce users are willing to recommend the solution.
Pypestream
  • 42 Views
  • 7 Comparison Views
Salesforce Community Cloud
Read 2 Salesforce Community Cloud reviews
  • 190 Views
  • 10 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Pypestream and Salesforce Community Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Sprinklr, Salesforce, Zendesk and others in Community Platforms.

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To learn more, read our detailed Community Platforms Report (Updated: May 2025).
Buyer's Guide
Community Platforms
May 2025
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Helped 860,592 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pypestream
Ranking in Community Platforms
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Salesforce Community Cloud
Ranking in Community Platforms
2nd
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Digital Experience Platforms (DXP) (5th)
 

Mindshare comparison

As of July 2025, in the Community Platforms category, the mindshare of Pypestream is 4.7%, down from 8.6% compared to the previous year. The mindshare of Salesforce Community Cloud is 18.6%, down from 25.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Community Platforms
 

Featured Reviews

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Julio Divietro - PeerSpot reviewer
Helps us with sales management of customer life cycles with good business intelligence
Our primary use case for the solution is sales management of customer life cycles. We deploy the solution on cloud The stability and ease of use are valuable. Additionally, the granularity of the tool provides a great experience because of the several variables we can manage during the process.…
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860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
University
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

No data available
No data available
 

Product Reports

Buyer's Guide
Community Platforms
May 2025
Pypestream reportDownload Pypestream product report
Buyer's Guide
Community Platforms
May 2025
Salesforce Community Cloud reportDownload Salesforce Community Cloud product report
 

Overview

Pypestream is a customer engagement solution founded to help enterprises establish a trusted direct to consumer relationship. We provide a two-way persistent connection via private messaging with AI-backed conversational experiences, or “pypes”. Pypestream digitally transforms and automates customer service, marketing & promotions, and business to employee engagements across a variety of industries.

Pypestream
Salesforce Community Cloud, a social platform, that connects and collaborate with customers, partners, and employees. Build a community for everyone critical to your business ecosystem, from agencies, vendors, and suppliers, to patients, job applicants, and even retail locations. Community Cloud employs Salesforce's Chatter social CRM platform for chat and screensharing, allowing users to exchange data and images in real time throughout an ongoing conversation. The platform supports customer relationship management (CRM) and provides channels for customers to find information and communicate with other customers. The console also includes a "Buy" button to enable e-commerce.
Salesforce
 

Sample Customers

Solera, Sling TV, EY, TriWest Healthcare Alliance, Lincoln Center, Patients & Purpose, Insurance Thought Leadership
Brown-Forman, GE Aviation, Pernod Ricard, Toyota, Virgin America, GE, IAVA
Buyer's Guide
Community Platforms
May 2025
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Find out what your peers are saying about Sprinklr, Salesforce, Zendesk and others in Community Platforms. Updated: May 2025.
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860,592 professionals have used our research since 2012.
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We monitor all Community Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.