Zerto Reviews

I am a cloud provider and I use Zerto to provide disaster recovery solutions for my clients.

Recently, we had an issue where one of our customers using Oracle Server experienced corruption in a database. The customer doesn't know when the issue started, so we used Zerto. We started to do a real-live failover for the machine, and we were able to determine the timestamp for the start of the issue. Prior to this, Oracle engineers tried for four hours to fix the database but did not have any luck in doing so. Ultimately, we were able to save the customer's data by using Zerto.

A few of my customers are using file-level restore but the majority of them are using the replication features for disaster recovery.

Zerto offers features for long-term data retention; however, we don't use them. The longest time that we back up data for is 30 days. At this time, I don't have any request for this from my customs, although in the future, if we have a customer that asks for it then we can provide it.

Zerto provides our customers with the ability to continue work, even if something happens to their office or data center.

We have a customer with an on-premises data center that replicates the environment to our cloud. One day, this customer had a water pipe burst in his data center. The entire data center was flooded and everything stopped working. We did a live failover and from that point, he could continue working but it was running from the data center in our cloud, instead. Zerto definitely saved us time in this data recovery situation.

It took the customer between four and five days to return everything back to normal onsite. During that time, he spoke with us at 9:00 AM on the first day, and after an hour, his company resumed work with our help. This reduced his downtime to one hour from approximately five days.

Performing a failback using Zerto is pretty much the same in terms of how long it takes, and how many people we require. The customer decides when to do the fallback; for example, it can be done during the night. We replicate the data at their chosen time and it avoids issues for them because they don't operate during those hours.

In a situation like a burst water pipe or a database becoming corrupt, Zerto doesn't help to reduce the number of staff involved. The reason is that when something affects the company, management, including the CEO, has to be involved. They do not deal specifically with operating Zerto but rather, they wait for things to develop. The good part is that they know that with Zerto, they have a solution, and they don't need to figure out what to do.

In terms of the number of people it takes to recover data in cases like this, there is typically one person from our company involved, and one person from our customer's company.

My customers save money using Zerto and our facilities, rather than a physical data center because they do not have to do any maintenance on the backup equipment. It is also much easier to pay one company that will do everything for them.

Using Zerto makes it easier for my clients, giving them time to work on other things. The main reason is that they don't have to maintain or upgrade their environment. Not having to implement new recovery solutions as their needs change, saves them time.

The most valuable feature is the ability to do disaster recovery.

Zerto is very user-friendly and engineer-friendly, as well. When we need to create a new Virtual Protection Group (VPG) for replication, then it is done with just a few clicks of the mouse. We can see all of the environments and we don't need to install agents on the customer's VMs.

The live failover feature is very helpful.

With regards to providing continuous data protection, it's great. Most of the time, it's about five seconds for replication.

The monitoring and alerting functionality need to be improved. Ideally, the monitoring would include the option for more filters. For example, it would be helpful if we could filter by company name, as well as other attributes.

I have been using Zerto for almost three years.

Zerto is a pretty stable product. We have had issues from time to time over two years, but usually, it is stable. When we have trouble then we contact their excellent technical staff.

I have quite a lot of customers that are using Zerto for disaster recovery and it is simple to scale. Our intention is to increase our usage by bringing on more customers that will replicate from their on-premises environment to the cloud.

In my company, there are five or six people who work doing the backup and recovery operations. On the client's side, they normally have one or two people that are in charge of maintaining the data center.

The size of your environment will depend on how many VMs you need to replicate. For example, if you are replicating 100 VMS then you can use a small environment. However, if you are replicating 1,000 or more VMS then you will need a stronger and larger environment, with more storage and more memory.

The technical staff is excellent and we contact them whenever we need something.

We had a customer that replicated his VM and for some reason, when we tried to do a failover test, the VM came back with an error saying that the network card was disconnected. We spoke with the Zerto technical staff and they actually implemented an ad-hoc fix for our environment. In the next Zerto version update, they released it for all their customers.

The technical support is definitely responsive and they explain everything.

I began using Zerto version 6.5 and am now using version 8. We did not use a different solution for disaster recovery beforehand.

We use Veeam for backup tasks. We looked at Veeam CDP to compare with Zerto, and Zerto is definitely better. It is more user-friendly, agentless, and the technical support is better.

The initial setup is straightforward and pretty easy to complete. It takes about an hour to deploy. During the process, you set up the Zerto server to see the whole environment. You then install VRAs on all of the hosts. In general, the management server is pretty user-friendly.

The implementation strategy changes depending on the customer. We did have a few customers that required a more extensive setup because one had an IPsec connection, and a few of them were using point-to-point connections. That's the only strategy. But with Zerto, they need to decide which VMs they want to replicate, and then we create it based on that. First, we will want to replicate the DC, the domain controllers, and then we will want the infrastructure servers, and then the database servers, and the last one is the application.

During setup, one person from our company normally works with one person from our customer's side. Only a single person is required for maintenance.

My impression is that Zerto is more expensive than other solutions, although I don't have exact numbers.

We evaluated CloudEndure and we also had Double-Take, but neither of these solutions worked well. These solutions were based on agents, which affected the customers' server performance.

In terms of usage, Zerto is a different level of experience when compared to other products. It is easier to set up and use.

With other solutions, we need to install software on the customer's server and then reboot, whereas, with Zerto, we don't need to do these things. In fact, there is no downtime on the customer's side. Depending on the customer's environment, post-installation downtime may have been as little as one minute, or more than an hour.

In situations where downtime is expected, and there is an important application like a database running, these periods need to be scheduled. Normally, downtime will be scheduled at night, after business hours. Although there may not be a disruption in work, it is an extra effort that needs to be put into the other products.

Looking ahead, I have seen that the next version of Zerto will support Salesforce replication. This could be something that is useful for my customers.

The biggest lesson that I have learned from user Zerto is that every organization should have a disaster recovery plan. My advice for anybody who is considering this product is to calculate how much it will cost in the event of downtime or a disaster, and then compare it to the cost of Zerto. Once this is done, people will opt for a disaster recovery solution.

I would rate this solution a ten out of ten.

We protect about 15 virtual machines. We use Zerto to replicate them from our home office in Pennsylvania to our co-lo facility in Arizona. Our main data center is in our Pennsylvania office, but if that office were to go down, we would use this as a DR solution so we could run our company out of Arizona.

When I started with the company, we didn't have a disaster recovery option. If our office were to have gone down, our company would pretty much have ceased to work. Having implemented Zerto, now we know that if there's a power issue or some kind of facility issue at our home office data center, we can run everything that's protected by Zerto out of Arizona.

The most valuable feature is the ability to spin up a copy of a virtual machine which is a complete copy, within minutes.

I also enjoy the Analytics, which is something they added recently. They tell me all about my virtual machines and what kind of data we're pushing back and forth. I've been very impressed with Zerto Analytics.

The only time I ever have an issue is because there's a virtual server on each host in our environment. If I have to reboot a virtual machine host, I have issues with Zerto catching up afterward. That's about the only thing I would say needs improvement. Sometimes, when I have to do maintenance, Zerto takes a little bit to catch up. That's understandable.

I've been using Zerto for between a year-and-a-half and two years.

It's extremely stable. I've never had any real issues with it. When there are issues, it seems to recover eventually, so I don't really have any problems with it.

It's very scalable. As long as you have the licensing, you can add more virtual machines or more VPGs, which are virtual protection groups, to the license. As long as you have the licenses, you can protect the whole environment and add and remove virtual machines from Zerto as you want.

We have 15 virtual protection groups which protect 15 virtual machines at this time. Because of the licensing costs we couldn't go crazy. We have a total of about 60 or 70 virtual machines, but we only needed to protect the critical ones. We're using 12 of those 15 licenses.

We don't have plans to increase usage of Zerto at this point because these are the critical servers. If we add more critical servers that need to be up in case of an outage at our home office, we may add more. But this 15 has covered us.

Their technical support is good. Just like any technical support, it's all based on the severity of the case. I've never had any outage cases, so I have never had to sit on the phone or wait for them to get back to me. 

I opened two cases with them and they got back within a reasonable amount of time. Both times, they knew exactly what the problem was and how to fix it, just from the details I left them in the case notes.

They also have a nice option where you can submit a case, or enable remote support, right from the interface. The support's pretty nice because they can actually look at logs, once you give them remote access right into your environment. That's very useful. And they're very knowledgeable.

We didn't have a previous solution. We selected Zerto because the RPO is extremely low, so you can get that server back up almost immediately. That was a huge thing.

Also, the ability to do failover tests, where you can test your environment, but not have it impact your production environment, was huge. 

Those two features were the main selling points for us to pick up Zerto.

The initial setup was very straightforward, very easy. We set up a virtual machine at both locations, which are both Windows, and then installed the Zerto software and gave it credentials to connect into our environments. It did the rest for us. Once it was initially set up, we just had to figure out which virtual machines we wanted to protect and which way: did we want it to copy from our data center over to the co-lo, or back to our data center from the co-lo. They walk you through step-by-step with wizards. It's incredibly easy to set up.

Because there's a lot of data initially to sync over, the deployment took about a week in total. The initial setup only took a couple of hours, but then you have to wait for all that replication to sync.

We didn't have an implementation strategy for Zerto. Because we didn't have a previous solution, we didn't have any migration to do. We just paid for the license, got it installed, and rolled with it.

I did it myself.

Technically there are four users who have access to it in our company. I'm the main administrator. The other ones are guest administrators and they have a little less access than I do. But nobody else really logs into it except me, unless there's an issue and I'm not there. But as the main administrator it's really all on me.

We have seen return on our investment with Zerto, absolutely. Just to have an option for disaster recovery in case our main data center goes down — which can happen, because we don't have a generator or anything in our home office — is a type of return. Not just IT, but everybody in the company from the C-suite, was happy that we have a disaster recovery option now.

First of all, you should figure out which virtual machines are critical and how many licenses you may need before you start getting prices. You don't need to go crazy if you only have a handful of servers that need licensing. 

Zerto sells licensing in bundles or packages, so I wouldn't go crazy and buy 100 licenses when you only need 30. Figure out what you need before you get your licensing, because it can get expensive.

We have Veeam which we use for backup and I know they have replication, so we looked into that, but it just wasn't as feature-rich or as quick to restore or bring up a VM as this was. We hadn't heard about Zerto really until we went to a conference in Philadelphia. They told us about it so we looked into it and it seemed like the best option at the time. We did look at maybe one or two other options, but this was the one that looked like the best option for us.

The biggest lesson from using Zerto is the failover capability and the testing capability. Those are two very useful things. If somebody calls me and they need to test something in a test environment, I can use the test failover copy of Zerto to bring up that virtual machine, or machines, and test things without affecting production. The other thing that is impressive is that you really can bring up a virtual machine almost immediately.

I would definitely give it a 10. I have no problems with it. I'm very happy with it.

We use Zerto for disaster recovery of our tier 1 applications from our primary data center to our secondary data center. We have also used Zerto to successfully perform server migrations from one site to another for data center moves and company acquisitions.

Our administrators love the product and it has been proven to be easier to use than VMware SRM which we were using before going with Zerto.

Zerto has given us the peace of mind to know that we have full DR protection for our critical applications.

Zerto is relatively easy to set up and administer.

We were able to create runbooks within Zerto to help with DR failovers, and testing DR failovers is pretty easy as well.

We used to use VMware SRM and it was very cumbersome to add in new virtual machines or storage volumes because they would basically "break" the SRM protection groups that were already out there. With Zerto, it takes on new additions to protection groups much easier and it saves our admins a lot of time having to care and feed it.

The most valuable feature of Zerto is its overall flexibility, where it can be used for standard DR or you can also use it for server migrations, data center consolidations, etc. You can also use it for data protection and physical to virtual migrations as well.

It is kind of a swiss-army knife.

I can't think of any major areas of improvement with Zerto. Make sure that they are building in cloud-friendly features in future releases because a lot of enterprises are starting to move workloads to the cloud and are seriously considering doing DR to the cloud as well. Our company may be moving in that direction also.

I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM.

We have been using Zerto for four Years.

Zerto has been rock solid for us in terms of stability.

The scalability of Zerto seems to be ok. This will depend on the size of your environment and how often you need your data replicated for BCP and SLAs.

Zerto customer service has been great so far. No complaints!

We used to use VMware SRM and we switched to Zerto because it is less expensive and easier to administer.

The initial setup of Zerto was very straight forward. The rest of the configuration will be as complex as your environment's DR needs and application stacks are.

We had an engineer from Zerto help us with the installation and initial configuration for thirty days.

It is good to do a full Disaster Recovery plan for your organization and doing a BCP plan as well. You need to figure out how many critical servers and applications you have in your environment so you will know how many Zerto licenses to buy, etc.

We only baked off VMware SRM and Zerto.

It is good to implement a proof of concept of Zerto to test it out. I highly recommend it for data center moves.

Our primary use case is for DR failover. 

The most valuable feature is the rollback feature that captures every couple of minutes. Whenever we have a server that goes down, we can use that to pull it back a couple of minutes before and it's good to go. 

The disaster recovery has been a benefit to us. The ability to capture or move something to another data center is also a really handy feature.

The near-synchronous replication is Zerto's shining feature. We leverage the most out of it. 

On the technical side, we usually need more of the deeper, not near-synchronous replication. We need it more for the back backups but there's always a fire drill. There's always an emergency that needs something that happened five minutes ago to be restored.

We use Zerto to help protect VMs in your environment. 

When setting up Zerto, you have to set up VRAs. I would like to see those not be needed as much. They're a little cumbersome and take up a lot of VM counts.

I have been using Zerto for around four to five years. 

The stability is perfect. 

It feels like scalability is what it's built for. It's seamless. 

I don't usually have to call support. Some of my coworkers are a little more familiar with it, and they have always said that Zerto support is very good.

They're fast, responsive, and willing to look at issues that they're not familiar with.

An interactive chat with knowledgeable staff could be a helpful feature.

Positive

We also looked at VMware. Zerto outperformed it and was more affordable. 

What's nice about Zerto that I don't think we saw with VMware is the ability to use one console for multiple beta centers. It's really nice not having to go into a specific site to come to or from that site. If a site or a whole data center goes down, you can still access it from the other and pull over it if needed. 

We had VRAs that we had to set up. The initial setup was good. The hard part was getting all of the servers into certain groups and then getting the disaster recovery plan for all of those. That was the hard part. Once you have that all setup, initiating those plans is very easy.

We have seen ROI. I'm more on the technical side so I can't give exact metrics. 

I would rate Zerto a nine out of ten. It gives me everything I want and everything I would need. Failing over is easy. Disaster recovery is easy. If there was ever an event where I had to roll over a whole data center, I don't really worry about it because Zerto has been there. The setup was probably the hardest part but once you get the hard part done, the rest is easy. 

Sometimes the console is a little hard to understand. Simplifying some of the commands inside of it would help. It's a very minor aspect. Sometimes the endpoint and destinations can get a little confusing and exactly how you want some of the functions to roll over can be a little bit hard to pick up.

Our primary use case currently is for replicating virtual machines on a production site and for backups. We also use it for onsite cloning, and we have a license that enables us to do that.

We don't use Zerto in the cloud at the moment. 

The tool gave us a better way to respond to any problems on the production side and improved how we can recover. The recovery capability is the best part of Zerto.

The solution reduced our recovery time objective (RTO) and improved performance on the IO by around 10%. When we implement failovers and synchronization to VMs with databases, we see a marked increase in performance.         

The solution helped reduce our downtime. Before we implemented Zerto, my organization did a recovery that took four hours. Since implementing, the last time we did a recovery, it took one hour, so the solution makes recovery significantly faster. The cost of three hours of downtime to my company would be very high.   

The way we can use checkpoints from each VM to restore them is an excellent feature, and the replication is great.

Zerto is easy to use, and it saved us five times in three years; on those occasions, we had problems with our VMs, and we used the product to roll back to a functional state or for failover, which resolved our issues. 

Regarding near-synchronous replication, Zerto is the best application we have right now. We could get another solution to do the same job, but from a design point of view, Zerto is an excellent tool for replication and synchronization, and we don't have a problem with it.

The IT could be better; we have sectioned areas and databases for iOS, Windows, and Linux. Because the solution is centralized, each computer has the VMs from every section running.

The solution is very expensive. 

I've been using Zerto for three years. 

Zerto is highly stable, and I rate it ten out of ten for stability. 

We didn't have to scale the solution, so I can't speak to the scalability. 

I give the technical support full marks; it's simple to open a case and get a quick response from the support staff. We rarely experience issues requiring us to contact support as it is.

Positive

We didn't previously use another solution of this kind. 

The initial setup was straightforward; it wasn't complex at all. It was very simple to install and set up the replication, more so than other solutions. 

The replication functionality is very user-friendly, so that was the easiest part. At the same time, the security aspect of the solution, integrating with our firewalls etc., was the most challenging element of the deployment.

We carried out the implementation via an in-house team. 

The cost is one of the only drawbacks of Zerto because it's very high, and the overall impact of the solution on our organization is relatively low. This is why we are trying to figure out if another product could fulfill the same role for cheaper.

We are currently evaluating Veeam, and how that would fit into our system, as many of our clients use it, so we wonder if it may be a better option for us.

I rate the solution ten out of ten. 

My advice to potential customers is to carefully determine the requirements for such a solution and how Zerto fulfills those. Some solutions do the same job for cheaper, so considering the price has to factor into the cost-benefit analysis.

We use Zerto to replicate to a cloud center.

Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs.

We got hit with ransomware about three years ago, so we had to do a full recovery with Zerto. The recovery is the best feature.

When you compare the ease of use of Zerto versus that of SAN, Zerto is a lot easier because you can do it at the actual virtual machine level versus doing the whole LUN. In the latter case, in the event of a recovery, you would have to recover the whole LUN and see what's in there. It is a lot easier to do any operation with Zerto.

We were hit with ransomware about three years ago, and the amount of time that it took us to recover from that with Zerto was weeks less than it would've taken us with our previous DR solution.

When you compare the speed of recovery with Zerto versus the speed of recovery with other disaster recovery solutions, Zerto is a lot easier and faster because you can choose what to recover and when. In the event of a disaster, for instance, you can recover your most important stuff first.

Zerto certainly reduced the staff involved in a data recovery situation. It's so easy to use that one person can do it all in those events. You won't need a guy from the VMware team and another from the storage team. It's all done at the DM level, so, it's easier to recover without having to involve other teams. With our previous solution, we would have needed three to recover, and I was able to do it all myself with Zerto.

It absolutely helped to reduce our organization's DR testing because it's so fast and easy to test without disrupting anything. We can choose what to test, more critical versus noncritical, and how frequently we want to test. About 75% of that saved time is allocated to value-added tasks.

I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything.

We started using Zerto in mid-2018.

We haven't had any issues with stability. It's always up and running. Whenever there's an issue at the DM level that affects it, it'll give an alert.

It seems like Zerto would be good for a big environment. Ours is small and doesn't really grow a lot; the size stays static. However, having worked with it for a few years I wouldn't be worried to use it in a bigger environment.

Zerto's technical support is good. Whenever we have issues, which is rare, they are fast to respond. When we had our major issue, I had a lot of calls with them, and we had to work around the clock. They did a good job of passing us through every time zone and keeping us engaged with someone. I would rate them a ten out of ten.

Positive

We used the snapshot and replication of our SAN that we used to have. It wasn't necessarily a true DR replication tool, but it would do a snapshot and then put a copy of that snapshot somewhere else. That was our DR plan before switching to Zerto.

The initial setup was really easy and fast. We had it installed in less than an hour, maybe even half an hour. After that, we created our groups. The time for that would depend on how many DMs you have, but it's easy and intuitive.

We had someone from Zerto walk us through the installation and setup. They explained every step as we went through it, and it was excellent.

We certainly have seen an ROI. When we got hit, we saved a lot of money because we were able to recover RBMs. Without Zerto, we would have been in serious trouble. So, it definitely returned the investment many times over.

The pricing is pretty competitive to that of other options out there. When we shopped around, it was in line with the price of other solutions.

We looked at Veeam and Avamar. At that point, Zerto was the only one that did CDP, and that was the reason we went with Zerto.

On a scale from one to ten, I'd rate Zerto a ten.

I've used it for a temporary migration. We had to shut down a data center and we moved some database servers over to a disaster recovery site. We then did the maintenance at the data center and brought them back.

We're using it only for on-prem and we use it to replicate from our onsite data center to a co-location, but there is a fiber connection between the two, so it isn't an internet-based replication.

In that migration instance we had six terabytes of data that we needed to protect and bring online quickly. We had a replication going and we made the protection group switch and brought the systems back within less than 30 minutes. It reduced our downtime on some critical applications.

If we hadn't used Zerto, we would have had to vMotion them to the other side and that could have taken hours. That could also potentially have been unreliable because there's a timeout period when vMotion works. We used Zerto to be safe.

It is pretty simple to use.

Whenever we do a failover, there's a confirmation box that shows up later. It's a little hard to see sometimes. We'll do the failover and some preparation activities and then there's a checkbox you need to check to continue and sometimes it's small, in the corner, depending on which screen you're using. A popup to continue would be a little bit better because then you're not sitting and waiting for something and it's already there.

We also had an issue with a misnamed network. They should make that a little more apparent when it's not available on the destination side. We were able to go all the way through with it, but when we did the recovery, it wasn't available. A pre-check to say, "Hey, it's not available. What network do you want to use?" would be helpful.

I have been using Zerto for about a month because I'm new with my current company.

The stability has been alright. We have failed over quite a number of machines.

We did have an issue with one failover. It didn't fail over completely. You really don't want to have to contact support in those situations, but we had to. It could have been an issue on our side as opposed to something being wrong with the configuration. I don't know what happened, but they got it working.

We had to call support during that migration because one of the settings wasn't correct. I don't know exactly what went wrong, but we had to create a ticket. Zerto got back to us within an hour, so we were really impressed with the support from them. It was really good. They got us taken care of pretty fast and we were back online during the process, within an hour. They were quick to respond after we submitted the ticket and then they got it fixed. There's not really much more they could have done in that situation.

Positive

We use VMware-native as well as Zerto. It's all circumstantial, based on sites. Some sites ended up getting an SRM license, so we have kept them instead of wasting licenses. And some sites use Zerto. Maybe down the road we'll pick one of the products, but for now, we use both.

Zerto was already there when I stepped into the picture. I helped initiate some of the disaster recovery processes. Based on what I saw from the outside, it was easy because it was ready for that situation quickly. It was ready in a business day or less, aside from the replication aspect or the data sync from when you first set up the jobs. But the basic setup to get things going was ready within less than a business day.

I would think we have seen return on the investment in Zerto because we use it a decent amount of the time. We have reduced the downtime within the last month because of it as well.

We've used SRM from VMware. Personally, I prefer Zerto because it's a little more automated. VMware has more requirements and VMware tools get us stuck sometimes. If the VMware tools aren't working on a virtual machine, it won't replicate over as quickly or start up as quickly because it's waiting for that service. You have to do custom settings to avoid that. Zerto doesn't have that requirement. It's a little more click-and-go versus click-and-monitor and then trace back and see what went wrong.

Zerto is also probably faster because SRM waits for VMware tools to come up and say, "Hey, we're here." That's not a requirement that I know of, with Zerto. Maybe it is. I'm a newer user of the product.

In terms of the number of staff involved in data recovery situations, Zerto hasn't really reduced that. My team generally handles those situations and it's the same number of people, regardless of which product we're using.

Zerto worked and did its job and it was easy to use. My team liked it, and the database administrators, who were the customers in that instance where we did the temporary migration, appreciated it.

I would rate it at eight out 10. Sometimes the interface can be a little tricky. If you're using a disaster recovery application, you're in a stressful situation already. Sometimes there are a lot of confirmations you have to go through just to start the Virtual Protection Group, and then it starts and you have to confirm again a few minutes later. You're stressed out. You're talking via chats with a bunch of people and there were times where that prompt was probably sitting there for minutes, which cost money.

More confirmations upfront and removing that second one later on in the process would be good, or a popup, instead of it being a small checkbox in the corner of the screen, is my recommendation.

I primarily use it for disaster recovery backup. Also, whenever we need to move things between our different environments, e.g., moving it to different vCenters and Azure, that is primarily done through Zerto

We are in the process of doing a disaster recovery test soon, and Zerto is at the forefront of that. Zerto is really helping out with this. The bigwigs, who don't know anything about technology, come to us and then we explain Zerto to them. Whenever we simulate failures, Zerto has been able to seamlessly and instantly recover. This really gives our team big brownie points.

The most valuable feature is Instant Recovery. Especially when a server needs to be moved over in a crisis situation, Zerto has been there to help me out in a pinch. It is really fast and responsive. It is always there when you need it most.

It is great for reliability. 

I have had problems with vRAs. When I am trying to restart a host, sometimes the vRAs will hang. I would like it if they wouldn't migrate off or shut themselves down, then I have to manually work with it a lot of the time.

I have been at the company for about six months and using Zerto the whole time.

It is pretty stable. The only problem I have is with the vRAs sometimes freezing up. Other than that, it has been pretty stable and reliable. I feel like we can count on it.

It is very scalable. I feel comfortable with it. if we needed to expand in an instant we could.

I have only used our customer support for upgrades, but they have been great and helpful. I would rate them as 10 out of 10.

Positive

If I have networking issues on one vCenter, then I can just Zerto it over to another vCenter. This instantly fixes the problem, saving us time and money. In one case, our phone system was down because we were having a network issue at one of the vCenters. So, I just moved the machine over to the other vCenter through Zerto. It came back online, bringing us back up.

It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money.

I can compare Zerto to Rubrik's instant VM recovery from our backups. Zerto is faster. Since Zerto is instant, it is always watching while Rubrik has to take time and restore everything.

The solution is really good. I am super happy with Zerto.

I would rate Zerto as 10 out of 10. They are great.