Zoho Recruit Reviews

My primary use case of this solution was for the Zoho recruitment feature and the CRM with the customer aspect.

I've used the database for recruiting purposes listing our candidates. I've also used the reporting feature and email. It was very easy to use as I was recruiting via LinkedIn. LinkMatch helped us to add prospective candidates and get an overview of each one and their status. It was a very good user experience for employees not used to working with Plus forum and it was easy to manage. You can extract reports based on the parameters you want. It made it very easy to contact candidates when necessary. Through a few steps, you could send an email to all the candidates you had selected.

This product also allows a manager to assess their team, their status, whether they reached their targets and whether they followed up with candidates when necessary. The reporting feature was good. The process was transparent, it was easy to see whether everybody was doing their job. The solution is very user-friendly and it's really easy to work with even when you don't have technical skills.

There is a limit to the number of lines you can extract, I think it's about 600 lines. Part of the issue was that we didn't have the documentation on how to deal with that so I had to work it out for myself. 

Zoho is a reliable and a good solution for a small company, up to about 20 users at any one time although many more can be included in the database.  

We had 600 employees in our database and our system manager was responsible for providing access. There is no scalability limitation. 

I had one problem with the solution and the IT support answered really quickly and they figured out the issue in one working day.

The company didn't use all the features that Zoho was offering and I think the solution is capable of doing a whole lot more but I can't quantify the ROI. 

I would rate this solution an eight out of 10. 

Our primary use case is for recruitment purposes and our organizational structure. It helps our company store information to our database, manage and maintain the database and internal portal. We use it for interview schedules, for extracting resumes and connecting potential recruits with jobs. If you tag someone, you'll receive a notification if there's a match.  I'm a recruitment consultant. 

I like that the solution is secure and only the admin person has access to download information. It's also very user friendly and I like the dashboards and interface. 

We sometimes get duplicate resumes and that shouldn't happen because it's confusing.  My recommendation would be that Zoho not accept duplicate copies. The source is already in Zoho People or in the portal so why have a duplicate copy. One of the other issues is that we need to manually update details and that's time consuming. With SAP, that's all done automatically, we use the HR and HCM tool which shows all the details for a job; the rate, the duration, everything. But in Zoho it's not so clear and we need to manually upload all these things. If that issue was solved, it would be a great solution. 

I've been using this solution for eight months. 

We are tied to Zoho so everything is done in a proper way and it's very reliable. 

We have 10 employees using Zoho Recruit. From junior level employees to the senior ones, everyone uses Zoho. The solution doesn't require maintenance, it automatically uploads. We are currently expanding the team, and there's no limit to the number of people who can have access. If you have permission, you can access it. 

Our admins contact technical support directly - I don't have contact with them. 

I previously used SAP Fieldglass. It's awesome, it's a really good portal. With SAP we can easily find what we are looking for, what the client is asking, all of the updates, integration model, everything. It all gets updated automatically in SAP, so there's no manual effort required which saves employing another person. 

The initial setup is very easy although we didn't use Zoho for that, we did it ourselves. Deployment takes about 10 seconds. What needs to be improved are the updates from the client's end. 

Licensing depends on the management center, it's not my area. 

I would recommend this solution. I do think SAP is a better solution but it's much more expensive. Zoho needs to improve their marketing and make some aspects automatic rather than require manual inputting. 

I would rate this solution a seven out of 10. 

• Simple to use, and a comprehensive enough recruitment management tool
• Easy to acquire and cost-effective to use
• Can cover multiple teams, regions, and skills.

The reporting is not flexible enough. There are issues in moving a selected/hired recruit from Zoho Recruit to  Zoho HR, i.e., when a person is a candidate, he does not have a company's official email address. When you hire him, you want to move the same candidate to employee but want his new address on the organization's domain to represent him. This change is not possible.

• Integration features with Zapier, G Suite, and other Zoho applications are a plus.
• Mobile application access is excellent.
  

I would like to see some off-the-shelf reports and better flexibility in designing reports. The pivot chart type reporting available is not only too technical for a common user, but even for a technical user. It is not very useful in the absence of the knowledge and structure of the backend database.