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Xref vs Zoho Recruit comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Xref
Ranking in Applicant Tracking and Recruiting Software
42nd
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Zoho Recruit
Ranking in Applicant Tracking and Recruiting Software
3rd
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
Video Interviewing Software (13th)
 

Mindshare comparison

As of July 2025, in the Applicant Tracking and Recruiting Software category, the mindshare of Xref is 0.4%, down from 0.7% compared to the previous year. The mindshare of Zoho Recruit is 4.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software
 

Featured Reviews

it_user1545606 - PeerSpot reviewer
Helps improve turnaround times and flags suspicious activity
The Xref feature I find the most valuable is probably the fact that it does the security check to make sure that the references are not dodgy. It's got security settings in the backend that flag suspicious activity straight away. Most referencing systems are just automated emails that go to somebody that's nominated by the potential employee. Anybody could be the owner of those email addresses; it could be their mom or brother. There are no security checks in place with other systems.
AdnanNasir - PeerSpot reviewer
An all-in-one Applicant Tracking System (ATS) with a useful mass customization feature and good customer service
I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is often quicker than playing phone tag, which happens a lot when you're doing reference check. Anyone that has done them before knows that they can turn into weeks of playing phone tag."
"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."
"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."
"The CV parsing feature is the most valuable. It can parse resumes for the database. It is easy to deploy, and it is also stable and scalable. Its support is also good."
"Good reporting feature."
"The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs."
"The solution is secure and also very user friendly."
"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."
"The installation process isn't very complicated."
 

Cons

"It would be great to have a defense industry security check option. To be compliant, we have to have a different tool for that."
"There's a bit of a learning curve."
"Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved. I would like to see an email tracking feature and an option to find email addresses and leads."
"No ability to automatically update details."
"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."
"The pricing could be a bit more reasonable."
"There is a limit to the number of lines you can extract."
"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."
"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."
 

Pricing and Cost Advice

Information not available
"I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying."
"It is in the middle price range. Everything is included in the price."
"Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing."
"The cost of each user depends on the size of our user base."
"In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month."
"The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
26%
Construction Company
9%
Insurance Company
6%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

 

Overview

 

Sample Customers

Best Pacific Institute of Education, BUSY At Work, Sue Ryder, The Salvation Army, Contact Energy Limited, Cromwell Property Group, Cushman & Wakefield Pty Ltd, Diageo, Direct Line Group, Hirepool Ltd, Scalabrini Village, NZ Lotteries Commission, Proforce, Samsung
Manning Global, Hadfield Education, GEP, Scientific Games, International School of London - Qatar, IIM - Ahemadabad, Change.org
Find out what your peers are saying about Greenhouse, SmartRecruiters, Zoho and others in Applicant Tracking and Recruiting Software. Updated: June 2025.
860,168 professionals have used our research since 2012.