Ada Reviews

Vendor: Ada

3.0 out of 5

1 review
100% willing to recommend

What is Ada?

With a no-code builder and a suite of out-of-the-box integrations, Ada’s brand interaction platform has everything you need for every team — support, marketing, sales, and IT. Using AI and advanced NLU, Ada automates thousands of conversation topics across the most popular digital channels within a single platform.

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Ada is the #4 ranked solution in top AI Customer Support solutions, #11 ranked solution in top AI-Powered Chatbot vendors, and #23 ranked solution in top AI Customer Experience Personalization solutions. PeerSpot users give Ada an average rating of 6.0 out of 10. Ada is most commonly compared to Moveworks: Ada vs Moveworks. Ada is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a university, accounting for 12% of all views.

Buyer's Guide

AI-Powered Chatbots

January 2026

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Helped 881,707 peers since 2012

Ada mindshare

As of February 2026, the mindshare of Ada in the AI-Powered Chatbots category stands at 1.6%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.