Compare 11:11 Systems vs Veritas

11:11 Systems

Based on 6 reviews.

Veritas

Based on 329 reviews.

Sample Customers

11:11 Cloud Backup

bluestone, rentokil, BBA Aviation, gbe converge, navigator gas, omninet

11:11 Disaster Recovery

Ullico Inc., Dakotacare

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Popular Solutions

11:11 Cloud Backup

0 reviews

11:11 Cloud

0 reviews

11:11 Disaster Recovery

0 reviews

Veritas NetBackup

14 reviews

Veritas Backup Exec

11 reviews

Veritas NetBackup Appliance

13 reviews

Top Industries

Computer Software Company

11%

Performing Arts

Manufacturing Company

University

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brian Lippold
Network Administrator at a educational organization
In iland, they utilize Veeam. Veeam is a big partner of iland, the two of them work together, using a different...
Read full review of 11:11 Cloud Backup »
Anonymous User
Database Expert at a tech company

Read full review of 11:11 Disaster Recovery »
Anonymous User
Operations Expert at a manufacturing company

Read full review of 11:11 Cloud »
Anonymous User
Database Expert at a tech company

Read full review of Sungard Data Center Outsourcing [EOL] »

Review 1 of 4

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at a financial services firm
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at a computer software company
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at a tech services company
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

Brian Lippold
Network Administrator at a educational organization
Their technical support is very good. I have contacted them a couple of times and I have never had a bad experience...
Read full review of 11:11 Cloud Backup »
Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
The technical support is very good.
Read full review of 11:11 Cloud Backup »

Review 1 of 2

Wail Khachfa
Network and Security Specialist at a government
We receive very good support through our partner. We've been with them for over 10 years.
Read full review of Veritas NetBackup »
Giap Seng Tay
Senior IT Manager at a maritime company
Support wise, we have local support and it is quite strong. We've very satisfied with them overall. They are helpful...
Read full review of Veritas NetBackup »
Sivathiban Krishnamurtthu
Service Delivery Director at a tech services company
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
Demetris Nicolaou
Manager, Computer Division at a comms service provider
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
Gerald Meyer
Rocket Business Development Manager at a tech consulting company
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Azleen Ismail
Presales Consultant at a tech services company
We need to wait until the other support center is open. We have to stay outside the working hours to get a support.
Read full review of Veritas NetBackup »
Islam Hamed
General Manager at a energy/utilities company
I would rate the technical support eight out of ten.
Read full review of Veritas NetBackup Appliance »
Mashood Atitebi
Global Core Infrastructure Engineer at a manufacturing company
We have local support. We are not connected directly to Veritas’s support team.
Read full review of Veritas NetBackup Appliance »
SunilPanigrahi
Senior Manager at a logistics company
We had a bad experience with the NetBackup Appliance because of our local partner. When we bought it from our...
Read full review of Veritas NetBackup Appliance »
RishiPandit
Lead - Technical Services at a tech services company
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault...
Read full review of Veritas Enterprise Vault »
Anonymous User
Solutions Platform Architect at a retailer
We have a very strong team and haven't had to log many calls with technical support.
Read full review of Veritas NetBackup »
Johnny Bozeman
Principal at a venture capital & private equity firm
Their customer support is not bad. I don't have any issues with technical support. Technical support is okay.
Read full review of Veritas NetBackup »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Chief Scientist at a tech services company
I don't deal with technical support myself, but from what I have heard from my current customers, they haven't had...
Read full review of Veritas NetBackup Appliance »
Kayode Oni
Chief Technology Officer at a tech company
Technical support for this solution is very good. When you run into a problem you can call them at any time. They...
Read full review of Veritas Backup Exec »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Anonymous User
Linux, Backup and Storage Administrator
10 out of 10.
Read full review of Veritas NetBackup »
Anonymous User
Engineer
Customer Service: 7/10 Technical Support: 7/10
Read full review of Veritas NetBackup »
Suman Jha
Manager - Backup & DR Global Infrastructure at a financial services firm
The technical support is pretty good. We have reached out for Backup Exec and we have gotten the support that we needed.
Read full review of Veritas Backup Exec »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
F.3 - Information Services Department at a government
I require Veritas support ocasionally. It is an aid, and it is good.
Read full review of Veritas NetBackup IT Analytics »
Shahul Hameed
Senior Data Center Administrator at a manufacturing company
Technical support is adequate, but it could be improved.
Read full review of Veritas Backup Exec »
Vladimir Yakunin
Chief ingeneer at a tech services company
I do not have experience with their tech support.
Read full review of Veritas NetBackup »
Anonymous User
Advisor - Solution Architect at a computer software company
Technical support is good. If we find an issue, we get in touch with their support immediately.
Read full review of Veritas NetBackup »
Mohammad Sajid
Analyst - Microsoft Technologies at a energy/utilities company
We have had a lot of trouble with tech support.
Read full review of Veritas Backup Exec »
Amin Anwar
Sr. Technical Support Engineer at a tech company
The technical support is good.
Read full review of Veritas NetBackup »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
Karthik-C
Solutions Architect at a tech services company
I'm neutral on technical support. I would rate them at a seven out of ten. There's nothing that makes them...
Read full review of Veritas CloudPoint »
Anonymous User
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm
Quite good. Seven out of 10.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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