Compare 11:11 Systems vs Veritas

11:11 Systems

Based on 6 reviews.

Veritas

Based on 332 reviews.

Sample Customers

11:11 Cloud Backup

bluestone, rentokil, BBA Aviation, gbe converge, navigator gas, omninet

11:11 Disaster Recovery

Ullico Inc., Dakotacare

HubStor

York Hospital, Delphinus Medical Technologies, City Year

Popular Solutions

11:11 Cloud Backup

0 reviews

11:11 Cloud

0 reviews

11:11 Disaster Recovery

0 reviews

Veritas NetBackup

9 reviews

Veritas Backup Exec

10 reviews

Veritas NetBackup Appliance

14 reviews

Top Industries

Computer Software Company

12%

Manufacturing Company

Comms Service Provider

Performing Arts

Financial Services Firm

11%

Manufacturing Company

10%

Computer Software Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Brian Lippold
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
In iland, they utilize Veeam. Veeam is a big partner of iland, the two of them work together, using a different...
Read full review of 11:11 Cloud Backup »
Anonymous User
Database Expert at a tech company

Read full review of 11:11 Disaster Recovery »
Anonymous User
Operations Expert at a manufacturing company

Read full review of 11:11 Cloud »
Anonymous User
Database Expert at a tech company

Read full review of Sungard Data Center Outsourcing [EOL] »

Review 1 of 4

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Piyush Khandelwal
Senior Consultant at a financial services firm
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud...
Read full review of Veritas NetBackup IT Analytics »

Review 1 of 5

Customer Service

Anonymous User
Senior IT Infrastructure Project Manager at a energy/utilities company
The technical support is very good.
Read full review of 11:11 Cloud Backup »
Brian Lippold
Network Administrator at BROCKPORT CENTRAL SCHOOL DISTRICT
Their technical support is very good. I have contacted them a couple of times and I have never had a bad experience...
Read full review of 11:11 Cloud Backup »

Review 1 of 2

Michal Zapasnik
Backup Admistrator at Government of Poland
The support is very good. Our engineers know our environment very much, and it's very helpful to try to resolve our...
Read full review of Veritas NetBackup Appliance »
Sivathiban Krishnamurtthu
Service Delivery Director at Syscentrix
In terms of technical support, it's been so far so good. I would say the only improvement needed is the callback...
Read full review of Veritas NetBackup »
N'GUESSAN E R
Senior Presales Manager at SOCITECH S.A.
Currently, I find the setup problematic. When I compare the support we receive now to what we had in the past, it's...
Read full review of Veritas NetBackup »
Anant Suman
Delivery Manager - IMS & Cloud at Coforge Growth Agency
Veritas' technical support is good.
Read full review of Veritas NetBackup Appliance »
Gerald Meyer
Rocket Business Development Manager at Axiz
Though the vendor provides good support, it is always worth it for a company to have in-house skills. If the in-house...
Read full review of Veritas NetBackup Appliance »
Giap Seng Tay
Senior IT Manager at Westports Malaysia Sdn Bhd
Their technical support is excellent.
Read full review of Veritas NetBackup Appliance »
VijayPandey
Presales System Engineer at Eden Infosol Pvt Ltd
The technical support for Veritas Backup Exec is very nice. Whenever we have called them, they have supported us on...
Read full review of Veritas Backup Exec »
Tasos Skaltsas
IT Systems Engineer at a maritime company
We can speak with an agent from the United Kingdom, USA, or India. When you are speaking with the agent from India,...
Read full review of Veritas NetBackup »
AsiyeYigit
CTO at Gantek
Veritas NetBackup is a robust and mature solution. However, there is some latency with its support process....
Read full review of Veritas NetBackup »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
Anonymous User
Senior Infrastructure Consultant at a insurance company
I have contacted technical support in the past. Actually, in fact, I am very close to the account and product team...
Read full review of Veritas NetBackup »
Anonymous User
Senior Technology Specialist at a financial services firm
Customer Service: It was very good. Technical Support: Also very good.
Read full review of Veritas Volume Replicator [EOL] »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
Anonymous User
Engineer consultant at a legal firm
I never used their technical support. It has good documentation and information.
Read full review of Veritas NetBackup »
Anonymous User
Junior Database Administrator at a comms service provider
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The customer service and support team is good. The support is straightforward and always available. However, one...
Read full review of Veritas NetBackup »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
MohamedAhmed4
Backup and Storage Engineer at a tech consulting company
I would rate technical support from Veritas as a seven out of ten. The issue is they will not help until you directly...
Read full review of Veritas NetBackup IT Analytics »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Jochen Tytgat
Owner at hq-12b
Technical support varies. Some are very good. If you feel support is lacking you can redirect your case elsewhere and...
Read full review of Veritas NetBackup »
Saravanan Jaganathan
Backup & Storage Architect at a pharma/biotech company
Technical support is not good. They are not quick, it could be faster. You don't get any support quickly. You have to...
Read full review of Veritas NetBackup »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve...
Read full review of Veritas NetBackup IT Analytics »
JOSEPH RYTHER JUNIOR
Managing partner at Techmaster Serviços em Informática
I rate Veritas support eight out of 10. They have a local team here in Brazil, but they usually escalate to the...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Anonymous User
Account manager at a tech services company
I haven't had any issues with technical support. It's okay.
Read full review of Veritas NetBackup »
Anonymous User
Senior Consultant at a tech services company
It is hard to train someone on this program and the technical team wasn't very helpful. The customer service can be...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Director Of Operations at a tech services company
Technical support is fine. In Turkey, we're able to get support quite easily.
Read full review of Veritas Alta SaaS Protection »
Anonymous User
IT Cloud Architect
I think that customer support is okay.
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

No Data Available

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