Compare Actian vs Dell Technologies

Actian

Based on 13 reviews.

Dell Technologies

Based on 2001 reviews.

Sample Customers

Actian ParAccel

Amazon, The Royal Bank of Scotland, OfficeMax, MicroStrategy

Actian Ingres

Groupe Adeo, IsCool Entertainment

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Dell PowerEdge R-Series

149 reviews

Dell Unity XT

13 reviews

Dell PowerStore

122 reviews

Top Industries

Computer Software Company

21%

Manufacturing Company

10%

Outsourcing Company

Performing Arts

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at a tech services company
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Branko Cirovic
Storage Engineer at a outsourcing company
Dell PowerProtect Data Domain's main use case is backup, integrating with Veeam, NetWorker, and other backup...
Read full review of Dell PowerProtect Data Domain »
Gouranga Maiti
Sr. Project Manager IT at a manufacturing company
My usual use cases for Dell PowerMax require high throughputs, so I need computing power in addition to IOPS, which...
Read full review of Dell PowerMax »
Anonymous User
Supply Chain and Procurement Specialist at a tech services company
We use several versions of Dell PowerEdge R-Series. Most of the servers we currently use are the R350s. R370s are not...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Vmware Windows Senior Engineer at a manufacturing company
My role in using or managing Dell PowerStore is that of a system engineer. The size of my company is approximately...
Read full review of Dell PowerStore »
Bill Engelmeyer
Systems Engineer at a aerospace/defense firm
Our use case with Dell PowerScale (Isilon) is that we do large data storage for that platform. That's probably the...
Read full review of Dell PowerScale (Isilon) »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at a tech services company
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at a tech vendor
Actian PSQL has average technical support.
Read full review of Actian PSQL »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Rami Jadallah
Data Center Solution Manager at a computer software company
We provide support and there really haven't been too many issues. We were working with EMC before the joint venture...
Read full review of Dell PowerPath »
Khuram Ayyaz
Network Executive at a tech company
The technical support from Dell has been excellent. I would describe it as excellent support. The technical support...
Read full review of Dell EqualLogic PS series »
KennethEtsula
Presales Manager at a tech services company
I rate the technical support a seven out of ten.
Read full review of DD Boost »
Jesse_B
Manager of networks and infrastructure at a government
The support for Dell XR2 Rugged Server is very good. They have the best support model for their solutions. They are...
Read full review of Dell PowerEdge XR-Series »
Kuntal Malik
lead at a manufacturing company
I do not know much about the technical support or customer service team as I have not escalated any questions to...
Read full review of Dell PowerProtect Data Domain »
Robert-Nilsson
Business Development Manager at a tech services company
I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could...
Read full review of Dell Avamar »
ValereFEUGWANG
Information System Consultant at a tech services company
Dell support is the best in the world.
Read full review of Dell NetWorker »
Gregor Beller
Administrator at a manufacturing company
I would rate Dell support very highly at a 10. When I call, which is something I paid for, I have a spare part the...
Read full review of Dell PowerEdge R-Series »
Thim Johnsen
It support lead at a retailer
The extended warranty and next-day support are fantastic. Though we rarely need support, the overall reliability of...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Solutions Architect at a tech services company
The technical support is very special, really. I like it and overall I am very satisfied with the services.
Read full review of DD Boost »
KrishnamohanVelpuri
Sr Consultant at a tech services company

Read full review of Dell VPLEX »
Mahmoud Ezz Eldin
IT Infrastructure Manager at a comms service provider
I was very dissatisfied with technical support. It's one of the reasons we switched to Commvault.
Read full review of Dell NetWorker »
Anonymous User
Coordinator Team Infrastructure at a tech services company
When you have someone on the line from Dell's support team, then everything becomes perfect, especially if they are...
Read full review of Dell PowerStore »
Anonymous User
Chief Information Officer at a computer software company
The support has been phenomenal.
Read full review of Dell PowerStore »
Anonymous User
Senior System Engineer at a healthcare company
We haven't had to call technical support. It has been a pretty solid product.
Read full review of Dell Unity XT »
Anonymous User
IT System Administrator at a aerospace/defense firm
I give the support a 10 out of 10. The people are a 10 but I´ll give the waiting time that it takes to get to the...
Read full review of Dell PowerEdge R-Series »
Anonymous User
Senior Systems Engineer at a financial services firm
Technical support is very good and always available.
Read full review of Dell XtremIO »
Rolf Colmer
IT Engineer at a healthcare company
The technical support is good.
Read full review of Dell Unity XT »
Anonymous User
BI Project Manager/ Scrum Master at a computer software company
Their L1 support is not so good as of now. They have recently outsourced to a company, and they are not doing good....
Read full review of Dell RecoverPoint for Virtual Machines »
Adeel Mahmood
Manager presales at a comms service provider
I would rate customer service a nine out of ten.
Read full review of Dell RecoverPoint »
Anonymous User
Member of the Board at a tech services company
We are generally satisfied with the technical support from Dell.
Read full review of Dell CloudBoost »
Anonymous User
Presales Engineer at a computer software company
I am very impressed by the simplicity of the solution. They have very good support system called CoPilot. Whenever I...
Read full review of Dell SC Series »
Anonymous User
Product owner at a tech services company
Dell's support operates with the precision of a well-oiled machine. The proactive insights gleaned from Cloud IQ...
Read full review of VxRail »
Anonymous User
Engineer at a logistics company
Customer Service: 4 out of 5. Technical Support: Technical Support: 3 Engineer Support: 5
Read full review of Dell AppSync »
Mohammed Mahrous
Storage Support Manager at a financial services firm
Dell EMC has one of the best support organizations, worldwide. We have multiple vendors, but Dell EMC is one of the...
Read full review of Dell Unity XT »
NARASIMHA PNV
Assistant General Manager at a comms service provider
The technical support of Dell is very good, very helpful, with a quick response and fast part replacement if any...
Read full review of Dell PowerEdge R-Series »
Anonymous User
IT Operations Manager at a energy/utilities company
I would give technical support 9 out of 10. Nothing is perfect but they sure are close to it.
Read full review of Dell XtremIO »
Jin Park
Manager at a healthcare company
I would rate the support for this solution a seven out of ten. The quality of support depends on the agent you deal...
Read full review of Dell PowerScale (Isilon) »
Carlos Ramos Soto
Infrastructure Administrator at a tech services company
I have not used customer service or support.
Read full review of Dell PowerStore »
Anonymous User
Network Storage Admin at a transportation company
We have only had to use technical support for firmware upgrades. They are helpful.
Read full review of Dell Unity XT »

Review 1 of 30

Technical Support

No Data Available

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