We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in Africa. There's a lot of database applications, similar to those used in banks and the IRS.
What is our primary use case?
What is most valuable?
The most valuable features for us are reliability and performance. Our system is used for the Lufthansa flight scheduling system and the real-time plane diverting system. The systems need to be robust enough to stay up to date. It's about having robust, trustworthy solutions that people can rely on.
What needs improvement?
The seamless integration is a bit of an issue. I would like to see more direct connectors and stuff like SQLAlchemy. It's there but isn't available as a standard, so it involves going to GitHub to access it.
For how long have I used the solution?
We have used this solution for more than ten years.
What do I think about the stability of the solution?
The solution is very stable. We haven't heard of any issues, even from significant users like the London Stock Exchange.
What do I think about the scalability of the solution?
We have load-sharing capability, and we have upgraded the system to be more analytical by integrating VectorWise into the Ingres Database. The deployment can scale horizontally easily.
How are customer service and support?
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
The setup is pretty straightforward. It's very reliable and fast, and works well with typical OLTP setups.
What was our ROI?
Companies like Lufthansa and the Irish Revenue would not have stayed with us for many years if there wasn’t a return on investment.
What's my experience with pricing, setup cost, and licensing?
Initially, it's a lot less expensive than competitors. Price performance has always been a priority, ensuring we remain competitive in the market.
What other advice do I have?
Overall, I would rate Ingres a seven or eight out of ten. In terms of competitiveness, it's pretty good. It's critical to our operations, especially with analytical enhancements.
