Compare Actian vs Splunk

Actian

Based on 13 reviews.

Splunk

Based on 949 reviews.

Sample Customers

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Splunk Enterprise Security

161 reviews

Splunk AppDynamics

33 reviews

Splunk Observability Cloud

44 reviews

Top Industries

Computer Software Company

24%

Manufacturing Company

10%

Outsourcing Company

Performing Arts

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at a tech services company
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Dhananjay Dileep
Senior Software Engineer at a consultancy
I have been using Splunk Observability Cloud for the past one year in my career. Splunk Observability Cloud has been...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Manager at a financial services firm
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
DevendraKumar1
Technology lead at a consultancy
I am using Splunk AppDynamics for application support and production support. I have worked for an alert system,...
Read full review of Splunk AppDynamics »
Shiboo Suren
Manager cybersecurity at a manufacturing company
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
Siva Kuppala
Enterprise Architect at a tech vendor
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at a tech services company
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at a tech vendor
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Jamiu Olaide
Data Consultant at a tech consulting company
The documentation for Splunk Doctors is excellent, particularly when it comes to addressing installation issues....
Read full review of Splunk ITSI (IT Service Intelligence) »
Daniel Hammons
Senior Director of Detection and Response at a consultancy
I would rate their support a seven out of ten. Sometimes, you get some solid people, but other times, it takes a bit...
Read full review of Splunk Enterprise Security »
Nagendra Nekkala.
Senior Manager ICT & at a logistics company
I would rate its customer service and support eight out of ten.
Read full review of Splunk Observability Cloud »
SAURABHYADAV4
Consultant at a tech vendor
I rate Splunk support 8 out of 10. They're good, but I think there is room to improve because Splunk is the market...
Read full review of Splunk Enterprise Security »
Taiwo Ige
IT Operations Engineer at a wholesaler/distributor
I find Splunk's customer service to be great compared to many other products. They do a good job of responding within...
Read full review of Splunk Observability Cloud »
Bushra Alhetelah
SOC Engineer at a consultancy
I have contacted the Splunk Enterprise Security support team once, but mainly the other team responsible for...
Read full review of Splunk Enterprise Security »
Swapan Biswas
Associate Consultant at a consultancy
Customer service and support are okay. They are willing to help and were able to solve our concerns. However, some of...
Read full review of Splunk AppDynamics »
Ankit_Mittal
Data Engineering Senior Analyst at a consultancy
I rate Splunk's technical support 9 out of 10.
Read full review of Splunk Cloud Platform »
lebohang-motloung
Technical Team Lead at a financial services firm
I'm not too happy with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
SOAR Developer at a media company
I have not interacted with them recently, but they are pretty good when I do need something from Splunk. I would rate...
Read full review of Splunk Enterprise Security »
Anonymous User
Security Engineer at a recreational facilities/services company
Their technical support sucks. My engagement with their technical support was for a product which they basically took...
Read full review of Splunk Enterprise Security »
Job Asiimwe
Sr Manager at a computer software company
The customer service and support for Splunk Cloud Platform are mediocre and often hit or miss. Premium support is...
Read full review of Splunk Cloud Platform »
Anonymous User
Manager IT Solutions at a pharma/biotech company
I've never contacted technical support. We don't take care of that aspect of the product.
Read full review of Splunk Observability Cloud »
Anonymous User
Lead Solutions Architect at a government
I've been working with Splunk for several years now, and I've always found them very responsive and supportive in a...
Read full review of Splunk Enterprise Security »
Jerry Castille
Chief Architect at a tech services company
I haven't heard any complaints about the technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Principal Site Reliability Engineer at a pharma/biotech company
I have not had the chance to interact with Splunk's customer service or support, so I can't really evaluate them.
Read full review of Splunk Cloud Platform »
Siraj Moosakoya.
Senior Network Administrator at a comms service provider
I rate Splunk support an eight out of ten.
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Cyber Security Operations Engineer at a manufacturing company
Regarding customer service and technical support, their support is the worst I have ever run into in any industry. On...
Read full review of Splunk Enterprise Security »
Anonymous User
Cloud Architect at a retailer
The support is pretty good. We are a premium customer so when we raise a ticket, they deal with it right away. Also,...
Read full review of Splunk Cloud Platform »
Anonymous User
IT Security Operations Manager at a retailer
I have not raised any ticket myself, but I have heard some not very good stories about technical support from Splunk...
Read full review of Splunk Enterprise Security »
Chris Danshaw
project manager at a transportation company
Their support is great. I've talked to them many times.
Read full review of Splunk Enterprise Security »
Anonymous User
Security Operations Center Manager
The technical support is good.
Read full review of Splunk User Behavior Analytics »
Anonymous User
Dir Security Ops at a government
I evaluate customer service and technical support as good, with no issues. On a scale of one to ten, I would rate...
Read full review of Splunk Enterprise Security »
Nishant J
Marketing Intelligence Expert at a financial services firm
I have no experience contacting Splunk IT Service Intelligence (ITSI) technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Senior Solutions Architect at a tech services company
We've received technical support in two areas. On the pre-sales side, it's always been extremely professional, really...
Read full review of Splunk AppDynamics »
Anonymous User
Information Architect at a financial services firm
We have the enterprise level of support. This is one area Splunk could improve upon, since we usually have to follow...
Read full review of Splunk Enterprise Security »
Akshay Mundik
IT Specialist at a computer software company
The customer service and support are quite useful. Whenever we faced an issue on our Splunk ITSI server, or if alerts...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
IT Consultant at a outsourcing company
With the streamlining, it's a lot easier for the end customers. They've noticed a quicker turnaround for low-level...
Read full review of Splunk Enterprise Security »
Marcos Pestana
Head of IT Operations at a retailer
Technical support for this solution is mixed. We are using a local outsourcing company in Portugal as our contact for...
Read full review of Splunk AppDynamics »
Yegor Skrynnyk
IT Specialistâ€‹ at a tech services company
I have not contacted support. We have only used our local distributors, and they have been good.
Read full review of Splunk AppDynamics »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.