Compare Actian vs Splunk

Actian

Based on 13 reviews.

Splunk

Based on 988 reviews.

Sample Customers

Popular Solutions

Actian Pervasive Data Integrator [EOL]

0 reviews

Actian Ingres

1 reviews

Actian PSQL

0 reviews

Splunk Enterprise Security

160 reviews

Splunk AppDynamics

36 reviews

Splunk Observability Cloud

47 reviews

Top Industries

Computer Software Company

15%

Manufacturing Company

11%

Outsourcing Company

Performing Arts

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
We use this product for storing and handling our internal data in a lightweight database so we can get good...
Read full review of Actian NoSQL Object Database »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
We run the entire IRS system, the income system, and the tax system. We also manage the entire Absa banking system in...
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company

Read full review of Actian ParAccel »
Anonymous User
Software Engineer at a tech services company

Read full review of Actian PSQL »

Review 1 of 4

Sathis-Kumar
Senior Manager at Bank of America
Splunk Enterprise Security is mainly used for enterprise defense like cybersecurity threat detection. We have SOAR...
Read full review of Splunk Enterprise Security »
Shamim Alsharif
Performance Test Engineer at TANIM CONSULTING, LLC
We use real-time application monitoring for financial applications, basically API testing. Our software runs on Red...
Read full review of Splunk AppDynamics »
Taiwo Ige
IT Operations Engineer at ABC Supply Co. Inc.
My primary use cases for Splunk Observability Cloud include alerting the business and the integrations app team,...
Read full review of Splunk Observability Cloud »
Shiboo Suren
Manager cybersecurity at Hexion Inc.
I work with Splunk SOAR as well. We mostly use it for phishing-related use cases, brute force-related use cases, and...
Read full review of Splunk SOAR »
DhirendraSingh2
Senior Consultant at a consultancy
I work in the telecommunication domain where we manage routers, WLAN services, and various other services from which...
Read full review of Splunk ITSI (IT Service Intelligence) »

Review 1 of 5

Customer Service

Lakshmi Narayanan Duraisamy
Performance Engineer at ALTERSIS Performance
It's a straightforward solution so we've never had to reach out for any technical support. Our level of usage doesn't...
Read full review of Actian NoSQL Object Database »
辺琢也渡
Solution Architect at Dropbox
Actian PSQL has average technical support.
Read full review of Actian PSQL »
Anonymous User
Technical Team Lead at a tech services company
I would give technical support a rating of 7/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
Anonymous User
Software Engineer at a tech services company
Customer Service: There was no problem to ask customer service, so it's greatTechnical Support: I also don't know
Read full review of Actian PSQL »
Anonymous User
Senior Consultant at a tech services company
Technical support is an area which can definitely improve. There is not much of a user community or articles on the...
Read full review of Actian Pervasive Data Integrator [EOL] »
Edwin Manaay
Custom Solutions Developer/Technical Architect at a tech vendor
I would give technical support a rating of 10/10.
Read full review of Actian Pervasive Data Integrator [EOL] »
GustavHoltzhausen
Sr Sales Engineer at a tech vendor
Pretty good. We won a few awards for it. It's the typical follow-the-sun support, providing 24/7 worldwide assistance.
Read full review of Actian Ingres »
Anonymous User
Business Intelligence Consultant at a computer software company
Customer Service: It's good. Technical Support: It's good.
Read full review of Actian ParAccel »
BI Shnu Bhatta
Associate Manager at a tech services company
I haven't used the technical support.
Read full review of Actian Pervasive Data Integrator [EOL] »

Review 1 of 9

Mohammed Hassan
Regional Director at iSecureMind
I would rate them an eight out of ten.
Read full review of Splunk AppDynamics »
Muhammad Reza Aisyi
Security Consultant at ITSEC Asia
We sometimes communicate with Splunk's technical support, but it is not often, especially regarding technical issues....
Read full review of Splunk Enterprise Platform »
Gokul Sekar
Senior Software Engineer at Torry Harris Business Solutions
I've encountered numerous issues and challenges, but I've managed to overcome them. I rely on the Splunk community to...
Read full review of Splunk Enterprise Platform »
Wojtek Witowski
Product Owner at Danske Bank
The guys who deployed the solution on-premises had some questions for the API, and they were able to reach the help...
Read full review of Splunk On-Call »
Muhammad Zeeshan Siddiqui
Head of Technology and Services at arwentech
I rate AppDynamics support nine out of 10.
Read full review of Splunk AppDynamics »
Sunil K R
Senior Software Engineer at Wipro Limited
I am dissatisfied with the customer support team's response times. When we submit a ticket for a high-priority...
Read full review of Splunk ITSI (IT Service Intelligence) »
Munish Jain
Head Security Operations at Health Care Authority
Sometimes, we face technical difficulties because of the limitations of the connectors. Integrating Splunk with...
Read full review of Splunk Observability Cloud »
Anonymous User
Senior Systems Engineer at a retailer
We have used technical support a few times. They have been great. Last time we had to actually have them join our...
Read full review of Splunk AppDynamics »
Joshua Porto
Splunk engineer at MindPoint Group, LLC
The customer service and technical support can be hit or miss. Sometimes you get someone that is really good and...
Read full review of Splunk Enterprise Security »
Anonymous User
Sr. IT Manager at a pharma/biotech company
Technical support for Splunk is good.
Read full review of Splunk Enterprise Security »
Anonymous User
Technical Lead | Manager,Software Engineering at a aerospace/defense firm
The support is awesome, so whenever we get something, we call them. We get 24-hour support, which is great.
Read full review of Splunk AppDynamics »
Anonymous User
Systems Performance Management Intern at Choice Hotels International
We have used technical support. They have been proactive in answering all our queries.
Read full review of Splunk AppDynamics »
Anonymous User
Architect at a wholesaler/distributor
We have used technical support a couple of times. When we had the new release, the deployments were not as smooth as...
Read full review of Splunk AppDynamics »
Anonymous User
Vice President at a financial services firm
We have an enterprise tooling team of our own. We actually don't support the product internally; however, there are...
Read full review of Splunk AppDynamics »
Anonymous User
Cybersecurity Manager at a tech services company
I would rate their support a seven out of ten. Its implementation was a big challenge, and sometimes, the ticket went...
Read full review of Splunk Enterprise Security »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Observability Cloud »
Rajiv Warrier
Regional Head at a tech services company
I've dealt with technical support and it's pretty good. They are helpful. I find them responsive.
Read full review of Splunk Enterprise Security »
Naveen Hariharan Vijaya
Security Consultant at IBM Thailand
The technical support is very good. The team supported us even during the Christmas holidays. The support engineer...
Read full review of Splunk Enterprise Platform »
Anonymous User
IT Operation Manager at a tech services company
Many years ago, when VictorOps was a standalone company, when it was not part of Splunk, their support was more...
Read full review of Splunk On-Call »
Anonymous User
Regional Director (CEER) at a tech services company
They provide detailed documentation for support.
Read full review of Splunk AppDynamics »
Anonymous User
Principal architect at a retailer
The solution's technical support team is okay. For most of the stuff I escalate, I have to always wait for a response...
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Manager - IT Operations at a financial services firm
The guys at VictorOps have been outstanding as far as support goes. They've bent over backwards to work with us and...
Read full review of Splunk On-Call »
Anonymous User
Service Lead at a manufacturing company
I would evaluate customer service and technical support as an eight on a scale of one to ten. Splunk Cloud's support...
Read full review of Splunk Enterprise Security »
Oguz Mutlu
Sr. Devops Engineer at a media company
It depends on the issue. It is mostly good. Sometimes, we had really difficult issues, and the support team was...
Read full review of Splunk AppDynamics »
Anonymous User
Principle Architect at a computer software company
We mostly interacted with the marketplace community. Although our support experience was not great, the issue was...
Read full review of Splunk Enterprise Security »
Anonymous User
Incident Manager at a manufacturing company
I usually go to forums and discussions to get answers to my issues. You might need a Splunk account username to talk...
Read full review of Splunk Cloud Platform »
Anonymous User
Technical Director at a consultancy
The technical support is quite good.
Read full review of Splunk Enterprise Security »
Anonymous User
IT Engineer at a tech company
We use technical support quite a bit. We've got a team of engineers and there are at least five or six of them that...
Read full review of Splunk AppDynamics »
Anonymous User
Security & Risk Analyst at a computer software company
The technical support of Splunk Enterprise Security is quite good, and I would rate it a four out of five (eight out...
Read full review of Splunk Enterprise Security »
Anonymous User
Cyber Security Architect at a financial services firm
Splunk SOAR's technical support has been responsive. We have to go through tiers to get to the correct person for...
Read full review of Splunk SOAR »

Review 1 of 30

Technical Support

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