Compare Anomali vs CrowdStrike

Anomali

Based on 13 reviews.

CrowdStrike

Based on 356 reviews.

Sample Customers

Anomali

Bank of England, First Energy, UBISOFT, Bank of Hope, Blackhawk Network

Popular Solutions

Anomali

11 reviews

CrowdStrike Falcon

53 reviews

CrowdStrike Falcon Complete MDR

16 reviews

CrowdStrike Falcon Cloud Security

13 reviews

Top Industries

Outsourcing Company

12%

Comms Service Provider

11%

Financial Services Firm

11%

Construction Company

Outsourcing Company

10%

Financial Services Firm

Manufacturing Company

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

TarunKumar11
Global Leadership Council at a tech company
I have had exposure to Anomali for over five years and have been advising many clients regarding a cyber threat...
Read full review of Anomali »

Review 1 of 1

Manish Indupuri
senior DevOps engineer at a tech services company
I have been using CrowdStrike Falcon Cloud Security for more than a year, approximately one and a half to two years....
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Security Analyst at a real estate/law firm
The security challenges and resource constraints that led our organization to choose CrowdStrike Falcon Complete MDR...
Read full review of CrowdStrike Falcon Complete MDR »
Kapil Sanubala
IAM Senior Software Engineer at MGM Resorts International
I work on Identity Governance for this solution. We onboard the logs into the SIEM, into CrowdStrike Falcon, and we...
Read full review of CrowdStrike Falcon Next-Gen SIEM »
Anonymous User
Senior Manager at a consultancy
I tend to focus on SIEM implementations, so using CrowdStrike Falcon Insight XDR involves getting that agent out...
Read full review of CrowdStrike Falcon Insight XDR »
Anonymous User
System Architect at a university
I use the capability of Charlotte AI that allows me to analyze logs most often. I give it a bunch of logs, and...
Read full review of Charlotte AI »

Review 1 of 5

Customer Service

Rajat Sawant
Sr. Threat Intelligence Analyst at a tech vendor
The customer support has been good; people are responsive when I reach out for help.
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TarunKumar11
Global Leadership Council at a tech company
Anomali customer support is known for being absolutely very good for enterprise customers. I would rate Anomali...
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R Nandasana
Senior Information Technology Security Consultant at Mideast Data Systems
The customer support provided by Anomali is very good; they are responsive and knowledgeable, and I am quite...
Read full review of Anomali »
Anonymous User
Security Consultant at a tech vendor
My experience with Anomali's customer support has not gone so well for us. Not because they are bad at support, but...
Read full review of Anomali »
ChrisCollins
Enterprise Security Architect V at FirstEnergy
Support in the past has been top-notch, but recent trends indicate that it has taken a back seat, as we often don't...
Read full review of Anomali »
Peter Pamuk
Managing Member at a tech vendor
Regarding the technical support, we have contacted them for the automation part that we are running through...
Read full review of Anomali »
Sai Puneeth Gundamraju
Senior Cyber Threat Hunter at a financial services firm
The technical support at Anomali is excellent. They respond to inquiries within 24 to 48 hours.
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Dichandna Shandana
Solution Delivery Advisor at a tech vendor
The customer support provided by Anomali is the best in the market. My advice to others looking into using Anomali is...
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Anonymous User
Lead Cyber Threat Intelligence Incident Response Engineer & Security Engineer at a retailer
Customer support from Anomali is reliable; they provide support regularly during incidents or any requirements and...
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Review 1 of 9

Muhammad Fahad
Assistant Director to ACIR at Board Of Revenue
The L1 engineer should be more technical to improve the support.
Read full review of CrowdStrike Falcon Complete MDR »
Waleed Omar
Information Security Specialist at Arab Open University
The customer service is good and efficient in terms of responding. They could improve by initiating calls for...
Read full review of CrowdStrike Falcon »
Saif Ullah Khan
Security Engineer at ebryx
I have contacted customer service, and they are fast. I have had a good experience with them.
Read full review of CrowdStrike Falcon Cloud Security »
Waleed Omar
Information Security Specialist at Arab Open University
CrowdStrike Falcon's technical support is good.
Read full review of CrowdStrike Falcon »
Roberto Castilla
Presales & Sales Operations at UST Global
Their support is quite good. I would rate them a seven out of ten. They can add better resources or more resources...
Read full review of CrowdStrike Falcon Complete MDR »
Gogineni Venkatachowdary
Cloud Operations Center Analyst at a pharma/biotech company
Technical support is great.
Read full review of CrowdStrike Falcon »
Charles Martin
Chief Information Officer at Tucker Freight Lines
I would evaluate CrowdStrike's customer and technical support as excellent in getting us where we are in the testing...
Read full review of CrowdStrike Falcon »
HectorRios
IT COMMUNICATIONS AND NETWORKS at Américas BPS
I would rate CrowdStrike Observability's support as a nine. We had some difficulties at the beginning, but at this...
Read full review of CrowdStrike Observability [EOL] »
Maurizio Spelta
Senior Manager at Mazars
The technical support is good. All it depends on the rules you have in place for the engagement of support.
Read full review of CrowdStrike Falcon Complete MDR »
Zuhair Hasan
Manager, Information Technology Security at Nesma
Frustrated by CrowdStrike's slow and inconsistent technical support, we ended up having more success researching and...
Read full review of CrowdStrike Falcon »
Manish Indupuri
senior DevOps engineer at a tech services company
The customer support is pretty good, but it can be improved a little bit. I would rate the customer support on a...
Read full review of CrowdStrike Falcon Cloud Security »
JavierFernandez
Head of IT at Alantra
CrowdStrike Falcon technical support has been fine in my experience.
Read full review of CrowdStrike Falcon »
Mohammad Yassien
Cloud Engineer at Al-Khaleej Training and Education
CrowdStrike Falcon Complete offers faster technical support compared to Microsoft, which often has long response...
Read full review of CrowdStrike Falcon Complete MDR »
Abhishek A
Trainee Engineer at COMPASS IT Solutions & Services Pvt.Ltd.
I'm not aware of any Falcon Complete technical support. But I am aware of the technical support for the other module....
Read full review of CrowdStrike Falcon Complete MDR »
Ayieko Margaret
Pre-Sales Engineer at EliteVAD
We just went through training and were able to do most things ourselves. We haven't needed technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
Director Of Infrastructure Solutions at a computer software company
Support is very helpful. They are responsive and able to assist and answer our questions. We are happy wit the level...
Read full review of CrowdStrike Falcon Cloud Security »
Anonymous User
Senior Account Manager at a tech services company
Their support is top-notch. They're very dedicated. Their experts are online when you need them.
Read full review of CrowdStrike Falcon Complete MDR »
Anonymous User
Technical Architect at a consultancy
There has not been any contact with technical support or community support. I have been able to do what I needed...
Read full review of CrowdStrike Falcon »
Anonymous User
Security Systems Analyst at a retailer
We have had very positive interactions with not only our manage service provider, but the vendor directly. They've...
Read full review of CrowdStrike Falcon »
Anonymous User
Head Of Information Security (CISO) at a financial services firm
I had to contact support for some minor issues and they were able to help us out pretty well.
Read full review of CrowdStrike Falcon Complete MDR »
Mark Krishnan
Associate Director - Infrastructure Engineering at AFT
Technical support is great. We've never had to contact them at all. Instead, they've always been proactive and...
Read full review of CrowdStrike Falcon »
Anonymous User
Sales Representative at a tech vendor
I have only heard the best about CrowdStrike's support. My customer never complains, so I am happy if the customer...
Read full review of Falcon LogScale [EOL] »
Bicky Simon
Lead Endpoint Security Engineer at Depository Trust & Clearing Corporation
I evaluate customer service and technical support as excellent. I have seen better improvement than other vendors I...
Read full review of CrowdStrike Falcon »
Anonymous User
Security Engineer at a outsourcing company
I would evaluate customer service and technical support as great. I have only had to call customer support once and...
Read full review of CrowdStrike Falcon »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
I would rate the technical support from CrowdStrike as good, actually more than good.
Read full review of CrowdStrike Falcon »
Anonymous User
Engineering& Technology, Security at a financial services firm
I would rate customer support as an eight out of ten.
Read full review of CrowdStrike Observability [EOL] »
Anonymous User
Cyber Security Engineer at a legal firm
They have been very on point and helpful. I have never had to ask them where they are. They are always following up...
Read full review of CrowdStrike Falcon »
Anonymous User
Security Engineer at a tech services company
We haven't had to use their technical support.
Read full review of CrowdStrike Falcon »
Anonymous User
IT Consultant at a comms service provider
The technical support is not very good. I would rate it as an eight out of ten. One improvement could be reducing the...
Read full review of CrowdStrike Falcon »
MadhavReddy
Senior manager at ISS Technologies
Technical support from CrowdStrike Observability rates between seven to eight out of ten.
Read full review of CrowdStrike Observability [EOL] »

Review 1 of 30

Technical Support

No Data Available

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