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CrowdStrike Observability Reviews

Vendor: CrowdStrike
4.1 out of 5
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What is CrowdStrike Observability?

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

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CrowdStrike Observability is the #38 ranked solution in Log Management Software. PeerSpot users give CrowdStrike Observability an average rating of 8.2 out of 10. CrowdStrike Observability is most commonly compared to Wazuh: CrowdStrike Observability vs Wazuh. CrowdStrike Observability is popular among the large enterprise segment, accounting for 51% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 16% of all views.
Buyer's Guide
CrowdStrike Observability
October 2025
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CrowdStrike Observability mindshare

As of October 2025, the mindshare of CrowdStrike Observability in the Log Management category stands at 0.5%, down from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
CrowdStrike Observability0.5%
Wazuh12.2%
Grafana Loki7.9%
Other79.4%
Log Management

PeerResearch reports based on CrowdStrike Observability reviews

TypeTitleDate
CategoryLog ManagementOct 5, 2025Download
ProductReviews, tips, and advice from real usersOct 5, 2025Download
ComparisonCrowdStrike Observability vs WazuhOct 5, 2025Download
ComparisonCrowdStrike Observability vs Splunk Enterprise SecurityOct 5, 2025Download
ComparisonCrowdStrike Observability vs Grafana LokiOct 5, 2025Download
Suggested products
TitleRatingMindshareRecommending
Wazuh3.712.2%80%49 interviewsAdd to research
Dynatrace4.44.9%95%350 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

CrowdStrike Observability's most valuable features include log aggregation, data correlation, comprehensive intelligence database, and minimal system impact. Its cloud vision and attack surface vision enhance traffic analysis. Predictive analytics and intelligent alerting minimize IT noise and optimize resources. The agent-less data collection approach offers exceptional data presentation. Detailed hardware and software inventory and infection trajectory tracking enhance security insights. Data centralization as an optional add-on complements their robust threat categorization and performance bottleneck identification.
  • "The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
  • "The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
  • "In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."

Room for Improvement

CrowdStrike Observability could enhance integration with Huawei and extend the backup duration for log management without additional costs. Users find the complexity of its multiple modules challenging to integrate comprehensively and note slow responses to customer queries. XDR features without extra charges would be advantageous, and seamless integration with other security products is sought for unified visibility. Otherwise, technical performance is impressive, and further improvements continue as new features are added.
  • "We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
  • "We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
  • "The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."

Pricing

CrowdStrike Observability requires a paid subscription for advanced features like extended backup duration. Many users consider it expensive, akin to a Rolls-Royce in cost, especially compared to Sophos and SentinelOne. Pricing is generally managed by sales teams, and costs can be prohibitive for smaller businesses. While some view the pricing as competitive against alternatives like Cortex and Kaspersky, many suggest that more accessible pricing could benefit small to medium enterprises.

Popular Use Cases

CrowdStrike Observability is primarily used for endpoint security, log management, fraud and threat protection, and distributed tracing. Many focus on cloud integration, especially with Google Cloud, and enjoy its AI-driven, signature-less updates. A majority use it for enhanced endpoint and EDR/XDR protection, replacing alternatives like Cisco or Dell. They integrate it fully into their on-premise and laptop/desktop infrastructure while configuring playbooks and making use of its sandbox technology.

Service and Support

CrowdStrike Observability's customer and technical support receive mixed appraisals. Ratings vary from four to nine out of ten. Users contacting support find it mostly good, with options for partner or direct assistance. However, some users in Latin America express dissatisfaction due to the lack of local language options. Initial challenges were noted, with improvements expected in the future. English-only availability affects support perception for some users.

Deployment

Individuals found CrowdStrike Observability's setup somewhat easy, rating it between seven and nine out of ten. The cloud-based deployment features predefined rules that require customization. While setup can be complex and influenced by infrastructure size, small teams manage. The setup duration spans a few days. CrowdStrike's multiple add-ons, not included in a single license, may confuse. Participants are involved in its implementation and some continue to configure the service.

Stability

CrowdStrike Observability is widely appreciated for its robust stability. Users express satisfaction, noting that it rarely encounters errors. An occasional incident related to signature deployment was mentioned, but similar issues are common among providers. Technical support is infrequently used due to product reliability. Users find it straightforward to configure with assistance from CrowdStrike engineers. Though accustomed to minor false positives, users manage them effectively. CrowdStrike Observability offers a smooth, low-maintenance experience.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CrowdStrike Observability Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business49
Midsize Enterprise20
Large Enterprise73
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Healthcare Company
8%
Manufacturing Company
7%
Comms Service Provider
6%
Educational Organization
5%
Performing Arts
4%
Construction Company
4%
University
4%
Retailer
3%
Media Company
3%
Energy/Utilities Company
3%
Government
3%
Recreational Facilities/Services Company
3%
Insurance Company
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Transportation Company
2%
Legal Firm
2%
Real Estate/Law Firm
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%
Engineering Company
1%
Consumer Goods Company
1%
Non Profit
1%
Venture Capital & Private Equity Firm
1%
Hospitality Company
1%
Recruiting/Hr Firm
1%

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Product Categories

Product Categories
Log Management

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CrowdStrike Observability Reviews Summary
Author infoRatingReview Summary
IT COMMUNICATIONS AND NETWORKS at Américas BPS5.0We've been configuring CrowdStrike Observability for three months and find it excellent so far, especially the intelligent alerting and data collection features, with strong support and scalability, though we're still discovering its full potential.
Technical engineer at Devoteam Management Consulting4.5I have been using CrowdStrike Observability with Google Cloud for its cloud vision and attack surface analysis, appreciating its protection. Despite its high cost compared to Sophos and SentinelOne, I find it challenging due to complex module integration.
IT Manger at Dubai precast LLc3.5I've been using CrowdStrike Observability for a year; it's stable, informative, and easy to deploy, though expensive. It provides detailed threat intelligence, but XDR integration and pricing could improve. I’d rate it 7 out of 10.
Director at Zuci Systems3.5I use CrowdStrike Observability for endpoint security and log management, appreciating its impressive intelligence database and minimal system impact. While it excels in resource efficiency, I wish for longer backup durations without needing a paid subscription.
Senior manager at ISS Technologies3.5I found CrowdStrike Observability effective for endpoint and data protection, though setup is complex and support can be slow. Data retention policies are limited, and pricing targets medium to enterprise businesses. I'd rate it a 7 out of 10.
Co-Founder & Director at VSAM Technologies4.5I've used CrowdStrike Observability for years, valuing its predictive analytics, intelligent alerting, and strong performance in log management and tracing. It's stable and scalable, though support could improve and pricing may be high for some organizations.
Engineering& Technology, Security at a financial services firm with 201-500 employees4.5In my organization, the financial aspect of banking operations benefits significantly from CrowdStrike Observability's log aggregation and data correlation features. However, integrating with Huawei could be more straightforward. No other solutions were considered.