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CrowdStrike Observability [EOL] vs Datadog comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Datadog
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
211
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (3rd), IT Infrastructure Monitoring (1st), Log Management (3rd), Container Monitoring (3rd), Cloud Monitoring Software (1st), AIOps (1st), Cloud Security Posture Management (CSPM) (6th), AI Observability (1st)
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Dhroov Patel - PeerSpot reviewer
Site Reliability Engineer at Grainger
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"The intelligence database provided by CrowdStrike is very impressive."
"Even if we don't end up using Datadog, it revealed problems and optimizations to us that weren't obvious before."
"Datadog gave us the opportunity to have a single platform for observability."
"Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users."
"Since adopting Datadog, it has reduced the manual effort by around seven to eight hours per week, making the process completely automated."
"The real-time data helps us make informed decisions and optimize our operations, ultimately enhancing our overall efficiency and performance."
"Datadog helps us detect issues early on and helps in troubleshooting."
"Our usage of Datadog has allowed us to improve our observability at great lengths."
"The most valuable features are the dashboards and the reporting."
 

Cons

"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"Technical support received a rating of 4 out of 10."
"Integration with Huawei should be more straightforward."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"For specialized support, it feels like you're under-staffed, having to wait days/weeks for a solution is a big NO-NO."
"We want to reduce having to go to different screens to obtain all the information."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"Datadog is a platform that can be improved by making its pricing more predictable, as sometimes it is difficult to forecast exactly how much a new project will cost until after we have started ingesting the data."
"For three to four months, we have been experiencing real-time delays. For example, if we're monitoring incoming traffic, the real-time status should be displayed up to a certain point. However, due to delays or issues with Datadog, the real-time data might only be updated at an earlier time. We are experiencing consistent delays in data updates from Datadog, with the most recent data often being delayed by about an hour. This issue has been ongoing for the past four months."
"Presently, the billing CSV reports provide insights into billing-related information yet are somewhat limited in functionality, typically offering reports with only three columns."
"The product needs to have more enterprise approach to configuration."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
 

Pricing and Cost Advice

Information not available
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The price is better than some competing products."
"At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"The cost is high and this can be justified if the scale of the environment is big."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"​Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."
"Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Construction Company
13%
Financial Services Firm
11%
Comms Service Provider
8%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business81
Midsize Enterprise50
Large Enterprise100
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Overview

 

Sample Customers

Information Not Available
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about Splunk, Wazuh, Datadog and others in Log Management. Updated: September 2026.
913,683 professionals have used our research since 2012.