Junior Security Analyst at a outsourcing company with 51-200 employees
MSP
Top 10
Jun 23, 2026
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in what you can share, there are limitations in what CrowdStrike Observability can do. I do not have complaints because all the grievances are something that we could have addressed, but we did not. The limitations I mentioned regarding CrowdStrike Observability are about the type of data that you share and the type of access that you provide. If you limit that, it will limit the ability to be effective, so I cannot comment on that.
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to include because we are still configuring the solution and discovering all the benefits that CrowdStrike Observability will give us. I think that in some months I will be able to give a better opinion about that. What I have seen until this moment is excellent.
From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.
The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time. When raising a ticket for a customer, it takes time to get resolved, and the response from the CrowdStrike Observability team is sometimes very slow.
Technical engineer at Devoteam Management Consulting
Reseller
Top 5
Feb 28, 2025
CrowdStrike Observability could improve in terms of understanding the functionality of different modules. The complexity of having multiple modules such as vulnerability management and identity management makes it challenging to comprehend and integrate into one platform.
CrowdStrike Observability provides comprehensive endpoint security and threat protection through an intuitive platform, leveraging advanced analytics and centralized data management to minimize system impact and enhance detection capabilities.With features like log aggregation, data correlation, and an extensive intelligence database, CrowdStrike Observability effectively tracks hardware, software inventory, and threats using an agent-less data collection approach. Its cloud vision and attack...
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in what you can share, there are limitations in what CrowdStrike Observability can do. I do not have complaints because all the grievances are something that we could have addressed, but we did not. The limitations I mentioned regarding CrowdStrike Observability are about the type of data that you share and the type of access that you provide. If you limit that, it will limit the ability to be effective, so I cannot comment on that.
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to include because we are still configuring the solution and discovering all the benefits that CrowdStrike Observability will give us. I think that in some months I will be able to give a better opinion about that. What I have seen until this moment is excellent.
From a technical standpoint, the solution performs excellently without significant flaws. The solution includes advanced log management and distributed tracing features.
The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time. When raising a ticket for a customer, it takes time to get resolved, and the response from the CrowdStrike Observability team is sometimes very slow.
CrowdStrike Observability could improve in terms of understanding the functionality of different modules. The complexity of having multiple modules such as vulnerability management and identity management makes it challenging to comprehend and integrate into one platform.
Integration with Huawei should be more straightforward.