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CrowdStrike Observability [EOL] vs Splunk Enterprise Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability [...
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Splunk Enterprise Security
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
468
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (1st), IT Operations Analytics (1st)
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Sathis-Kumar - PeerSpot reviewer
Senior Manager at Bank of America
Helps us detect cyber threats quickly and integrate multiple feeds effectively
Overall, the product is good, but when it comes to some infrastructure issues, we have to dig into more logs. There is no straightforward indication of an issue. Health check kind of dashboards are not available. More AI would help us, and more optimization, since security products run more queries. The AI module could suggest solutions, optimizing queries or workload balancing. If the product itself advises on running queries during peak times, it would be similar to what ChatGPT currently offers. We see quite a few issues on stability. Even last week, we faced something, and identifying bottlenecks is not easy. We need more SMEs, and there is no mechanism to tell us about indexer or search head issues. Self-monitoring dashboards could be beneficial. The technical support still requires more improvement. Often, primary support takes a lot of time and forwards most solutions to the engineering side. The primary support team has very limited knowledge to provide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls."
"The intelligence database provided by CrowdStrike is very impressive."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"The log aggregation and correlation of data are notable features that enhance our operations."
"CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively."
"The price is worth it."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"I am satisfied with the support."
"I very much enjoy Splunk's robust search nature, which enables me to find the data I want within the data I have."
"We use the solution as a log collector, and to analyze and provide alerts from the IT instructor."
"Integrity with many vendors: This simplifies the implementation and integration with different devices"
"We can automatically suspend or terminate suspicious sessions."
"Splunk UBA is useful for fraud detection and for detection of APTs, advanced persistent threats."
"Bundling the solution in a single umbrella is the strongest point."
 

Cons

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"Integration with Huawei should be more straightforward."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"Technical support received a rating of 4 out of 10."
"The AWS add-on is particularly problematic, with most inputs requiring manual writing due to lack of out-of-box functionality."
"Splunk needs to be able to hold more days of data. At the moment it only holds three months of data."
"We'd like to see a more seamless cloud-based integration."
"Regarding Splunk Enterprise Security improvements, I think there should be licensing flexibility, including cost optimization for larger data volumes."
"Sometimes, there is latency in the logs."
"A few years ago, I would have definitely recommended Splunk, but nowadays, better alternatives are available."
"We were inundated with the amount of alerts and alarms that we could get out of it. It is also a resource hog and we didn't have the resources to support it on-prem so we're taking it offline now."
"Better directions on search head clusters."
 

Pricing and Cost Advice

Information not available
"Further reductions would be fantastic, and I believe that more and more people would flock to it."
"It is quite expensive."
"Splunk Enterprise Security is priced lower than competitors."
"I've heard Splunk is often preferred over other options, but the cost can be prohibitive for smaller organizations."
"The pricing of Splunk Enterprise Security is high."
"Splunk is expensive based on our current requirements, but it's obviously worth what we pay."
"It can be tough to determine if you are getting all of the value out of your investment at times."
"Its pricing model can be improved."
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Comparison Review

VS
Manager, Enterprise Risk Consulting at a tech company with 1,001-5,000 employees
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Construction Company
12%
Financial Services Firm
12%
Comms Service Provider
9%
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business135
Midsize Enterprise74
Large Enterprise320
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike. If there are limitations in wh...
What is your primary use case for CrowdStrike Observability?
We are currently using a complete suite of anti-malware software and other security products in our company. I have worked with both the on-premises version and the cloud version, but I am more fam...
What advice do you have for others considering CrowdStrike Observability?
I am probably familiar with CrowdStrike Observability. I first heard of CrowdStrike Observability a couple of years ago, and I only really started looking into it about a year ago. I cannot comment...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
 

Overview

 

Sample Customers

Information Not Available
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
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