Compare ARCON vs One Identity

ARCON

Based on 41 reviews.

One Identity

Based on 526 reviews.

Latest Research

Buyer's Guide

ARCON Privileged Access Management vs. Safeguard by One Identity

September 2026

Safeguard by One Identity vs. ARCON Privileged Access Management

Updated: September 2026

Buyer's Guide

ARCON Privileged Access Management vs. Safeguard by One Identity

September 2026

ARCON Privileged Access Management vs. Safeguard by One Identity

Updated: September 2026

Buyer's Guide

ARCON Privileged Access Management vs. Privileged Access Suite for Unix by One Identity

September 2026

ARCON Privileged Access Management vs. Privileged Access Suite for Unix by One Identity

Updated: September 2026

Sample Customers

ARCON Privileged Access Management

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

ARCON Privileged Access Management SaaS

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS

Safeguard by One Identity

Cavium

Privileged Access Suite for Unix by One Identity

University of East Anglia, nForce Secure, dunnhumby

Popular Solutions

ARCON Privileged Access Management

2 reviews

ARCON Secure Compliance Management

0 reviews

ARCON Privileged Access Management SaaS

0 reviews

Identity Manager by One Identity

93 reviews

OneLogin by One Identity

91 reviews

Active Roles by One Identity

73 reviews

Top Industries

Outsourcing Company

16%

Financial Services Firm

10%

Construction Company

Manufacturing Company

Outsourcing Company

21%

Financial Services Firm

Computer Software Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We use this solution for password encryption and remote access. We are customers of ARCON.
Read full review of ARCON Secure Compliance Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
We use the solution to manage identities that include human identities, machine identities, digital identities, and...
Read full review of ARCON Privileged Access Management SaaS »
Paresh Makwana
Director at a tech services company

Read full review of ARCON User Behaviour Analytics »

Review 1 of 3

Puru Solanki ( ITIL. CISM , CCSP )
IT Head at Citadel Global
Active Roles by One Identity is our main solution for simplifying and automating user account management in our...
Read full review of Active Roles by One Identity »
Amit Rathod
Senior Analyst - IDAM at Toll Holdings Limited
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory...
Read full review of OneLogin by One Identity »
Neha Chhangani
Business Analyst at a startup based organization
Our main use case for One Identity Manager is centralized identity life cycle management. We use it to automate user...
Read full review of Identity Manager by One Identity »
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One Identity Password Manager has been used in our organization for approximately one to 1.5 years in an expertise...
Read full review of Password Manager by One Identity »
AmitRathod
Senior Analyst at Toll Holdings Limited
OneLogin Customer Identity has multiple use cases. I deployed this customer identity platform for about one and a...
Read full review of OneLogin Customer Identity by One Identity »

Review 1 of 5

Customer Service

Harsh Soni
Cyber Security Engineer at Rah Infotech Pvt Ltd
Customer service is available 24 hours a day, 7 days a week.
Read full review of ARCON Privileged Access Management »
Md. Shahriar Hussain
Information Security Analyst at Banglalink
The support is very bad. This is an area that needs improvement.
Read full review of ARCON Privileged Access Management »
HailuDinku
Senior Network System Engineer at a tech services company
Currently, I'm in constant communication with them. They are professional, helpful, and highly experienced.
Read full review of ARCON Privileged Access Management »
AMISHHASAN
Head - IT Infrastructure at Honda Cars India
We use third-party support.
Read full review of ARCON Privileged Access Management »
Kunal Patil
Assistant Manager at Axis Bank
I did use technical support but I was disappointed.
Read full review of ARCON Privileged Access Management »
ArjitYadav
SME for Cybersecurity at Locuz Enterprise Solutions Ltd
It's not very satisfactory. We've found it difficult to get timely responses and resolutions. We don't always get...
Read full review of ARCON Privileged Access Management »
PRAVINKHISMATRAO
Assistant Vice President at Metropolitan Stock Exchange of India Ltd.
The technical support is excellent. I would rate it ten out of ten.
Read full review of ARCON Privileged Access Management »
Deepagowri Murali
Cyberark and Unix Administrator at Wipro Limited
When I have a script-related issue, I get delayed responses from technical support.
Read full review of ARCON Privileged Access Management »
SarojMohapatra
Zonal Credit Head at ICICIBANK Ltd
We have our own internal support.
Read full review of ARCON Secure Compliance Management »
SANJAI GBOSCO
Enterprise Technology Head at MANTRA TECHNOLOGIES
The support for ARCON ARSIM is very good.
Read full review of ARCON Secure Compliance Management »
S Azeem
Senior Technology Manager at a outsourcing company
Technical support is good. I rate the technical support an eight out of ten.
Read full review of ARCON Privileged Access Management »
Anonymous User
Head of Information Security & Risk Assurance at a financial services firm
There are no issues in terms of support for this product. Whenever we have had an issue, we raise a tech support...
Read full review of ARCON Privileged Access Management »
Farhad Hussain
Senior Consultant (e-Governance) Leveraging ICT for Growth, Employment and Governance at Bangladesh Computer Council
Good.
Read full review of ARCON Privileged Access Management »
Paresh-Makwana
Director at a tech services company
Technical support is nice, it's done from India 24/7 so it's not an issue. We have level three of support one we have...
Read full review of ARCON Secure Compliance Management »
Sanjeet Kumar Bhuyan
Security Consultant and Cybersecurity Support at a tech services company
Five out of five. No doubt they are good.
Read full review of ARCON Privileged Access Management »
Anumod Kaimal
Senior Officer- Information Security at a insurance company
Tech support is quite good. They have been right there to help me out. Their support details are good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Analyst at a manufacturing company
As of now, we have only escalated issues regarding password vaulting and sometimes there are problems with bulk...
Read full review of ARCON Privileged Access Management »
Bert-Noah
Head Of Business Development at Empower IT Solutions
There were issues in routing the call to the support but it is resolved now.
Read full review of ARCON Privileged Access Management SaaS »
Rajesh Gurikar
Manager, RPA at a financial services firm
The product team, the support team is readily available, 24/7. We have direct contact. If there are any issues, I get...
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Infrastructure Management at a financial services firm
We've had problems along the way but they were not major. The product support team has been very good. There was an...
Read full review of ARCON Privileged Access Management »
Paresh Makwana
Director at a tech services company
I work with their support team, and the support is very good. It is remote support 24/7, so it's like a three-level...
Read full review of ARCON User Behaviour Analytics »
Anonymous User
Head IT-Security at a financial services firm
We had a little different model altogether. We had their resource on site for our support. We used to talk to the...
Read full review of ARCON Privileged Access Management »
Anonymous User
Windows System Engineer
Good. They are fine. They respond quickly whenever I put a ticket. Almost all the tickets I've created, I've gotten a...
Read full review of ARCON Privileged Access Management »
Anonymous User
Consultant at a financial services firm
They have very good support. They provide 24/7 support, because we do critical things, and also we work 24/7....
Read full review of ARCON Privileged Access Management »
Anonymous User
Chief Manager at a financial services firm
Technical support is good, whenever we have issues they will resolve the issue, so the support is good.
Read full review of ARCON Privileged Access Management »
Anonymous User
Project Manager at a healthcare company
We contacted technical support once or twice in the implementation stage because there was an issue with the database...
Read full review of ARCON Privileged Access Management »
Anonymous User
Manager (Systems) at a financial services firm
I would rate it eight out of 10, mainly when we ask about regular technical issues. We do a certain hardening of...
Read full review of ARCON Privileged Access Management »
Praveen Yadav
Information Security Professional at a energy/utilities company
We can call them, submit a ticket, they can remote in. I haven't seen any issue with the technical support.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Manager
The support is prompt and readily available.
Read full review of ARCON Privileged Access Management »
Anonymous User
IT Security Mananger
Tech support is very good.
Read full review of ARCON Privileged Access Management »

Review 1 of 30

Nikhil Jethwa
Technical Consultant at ProTechmanize Solutions (P) Ltd.
I cannot speak much about the pricing because I am from the technical team and pricing is looked at by the sales team...
Read full review of Safeguard by One Identity »
Rajkumar Raut
Senior Software Engineer at a outsourcing company
OneLogin provides support, and I can raise tickets for any difficulty. They offer efficient support.
Read full review of OneLogin by One Identity »
Dhanaji Mali
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One Identity Manager customer support is excellent, as they are ready to provide support at any time. Whenever...
Read full review of Identity Manager by One Identity »
Satyam Gupta
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
The customer support is excellent in technical assistance, and they are ready to provide support at any time.
Read full review of Safeguard by One Identity »
Dr. Deepanjan Saha
Principal Cybersecurity Architect at a tech vendor
I have contacted their technical and customer support. I consider their support to be very standard, relying on an...
Read full review of Identity Manager by One Identity »
Naresh Sonawane
Security Operation Consultant at SecurView
The technical support has been knowledgeable and responsive, resolving most issues efficiently, while the product...
Read full review of Identity Manager by One Identity »
Manik Singh
Penetration Tester at Essen Vision Software
Customer support for One Identity Manager is great and helpful. Every time support is contacted, they always try to...
Read full review of Identity Manager by One Identity »
Mandar Shendye
senior developer at Wealthcompany.in
The support for One Identity Active Roles has generally been good in my experience. The support team has been...
Read full review of Active Roles by One Identity »
Anonymous User
Business Line Manager - IGA & PAM at a tech services company
I rate customer support six out of ten. It needs improvement as it can significantly impact customer access. It would...
Read full review of Safeguard by One Identity »
Mohammed Asim4945
Technical Support Executive at DigitalTrack Solutions
Customer support for One Identity Manager is generally good, especially for identity governance and...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Engineer at a insurance company
The customer support is very quick and overall pretty good. I would rate the customer support on a scale of one to...
Read full review of OneLogin by One Identity »
Shivam Pratap Singh
Service Delivery Manager at a tech vendor
I have contacted technical support multiple times and found their emergency coverage reliable. They respond promptly...
Read full review of Identity Manager by One Identity »
Anonymous User
IAM Specialist
Most clients use regular support, but some clients use premium support.
Read full review of Safeguard by One Identity »
Anonymous User
PreSales Engineer at a tech vendor
Customer Service: absolutely perfect Technical Support: Technical support is 10/10, absolutely.
Read full review of Safeguard by One Identity »
Sergey Smirkin
Head of Information Security at a financial services firm
Our experience with technical support has been disappointing. We require more prompt and faster response times. We...
Read full review of Safeguard by One Identity »
Miska Siirto
Lead Solution Architect at Tieto Sweden AB
I've been happy with the technical support. When I previously worked in another company implementing One Identity...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Risk Manager at a insurance company
The last time I used technical support was a few years ago; they resolved my issue quickly. We also have a strong...
Read full review of Identity Manager by One Identity »
Marta Dern
Analyst at Grifols
We have opened a couple of cases and we've had a really good response from the team. Initially, we contacted...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Software Engineer at a financial services firm
I contacted technical support for One Identity Manager when we had issues with the request center and the access...
Read full review of Identity Manager by One Identity »
Anonymous User
Founder at a consultancy
I've contacted the technical support team for One Identity Manager, and the team was very helpful and very...
Read full review of Identity Manager by One Identity »
Anonymous User
Senior Systems Engineer at a government
I rate One Identity support nine out of 10. We are happy with the quality of One Identity's support team. We get a...
Read full review of Active Roles by One Identity »
Hemanth Baroorker
Iam Lead at a insurance company
The customer support for One Identity Manager is very good. Whenever we reach out to them with any issues, we get a...
Read full review of Identity Manager by One Identity »
Anumula Hitesh
Senior Business Development Executive at Digitaltrack
My experience with customer support is generally okay, but I would describe it as a mixture rather than consistently...
Read full review of OneLogin by One Identity »
Edouard Camoin
Chief Information Security Officer at Outscale
I used the technical support once. It was good. I had the answer to my question quickly. I have direct access to the...
Read full review of Safeguard by One Identity »
Anonymous User
Senior Engineer
I find the customer support for Active Roles by One Identity is excellent. I would rate the customer support for...
Read full review of Active Roles by One Identity »
Sohan Mulik
Working at 3i Infotech
Customer support has generally been good in our experience. The support team is knowledgeable and helpful, especially...
Read full review of Safeguard by One Identity »
Hemanth Baroorker
Iam Lead at a insurance company
The customer support for One Identity Safeguard is very good, providing timely responses based on the SLA, with...
Read full review of Safeguard by One Identity »
Dnyaneshwar Bhopale
Associate technical desktop support at Digitaltrack soluctions Pvt. ltd
Customer support has generally met our expectations, as the support team is very knowledgeable and helpful, with most...
Read full review of OneLogin by One Identity »
Anonymous User
Works
Our experience with technical support has been extremely good.
Read full review of Safeguard by One Identity »
Anonymous User
Senior Manager, Identity & Access Management at a healthcare company
One Identity Manager's customer support could be a bit faster, but otherwise it is acceptable.
Read full review of Identity Manager by One Identity »

Review 1 of 30

Technical Support

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