Compare Arctic Wolf Networks vs SentinelOne

Arctic Wolf Networks

Based on 38 reviews.

SentinelOne

Based on 421 reviews.

Latest Research

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. SentinelOne Wayfinder Threat Detection and Response

April 2026

SentinelOne Wayfinder Threat Detection and Response vs. Arctic Wolf Managed Detection and Response

Updated: April 2026

Buyer's Guide

Arctic Wolf Managed Risk vs. SentinelOne Singularity Cloud Security

April 2026

SentinelOne Singularity Cloud Security vs. Arctic Wolf Managed Risk

Updated: April 2026

Buyer's Guide

Arctic Wolf Managed Risk vs. SentinelOne Singularity Cloud Security

April 2026

Arctic Wolf Managed Risk vs. SentinelOne Singularity Cloud Security

Updated: April 2026

Buyer's Guide

Arctic Wolf Managed Detection and Response vs. SentinelOne Wayfinder Threat Detection and Response

April 2026

Arctic Wolf Managed Detection and Response vs. SentinelOne Wayfinder Threat Detection and Response

Updated: April 2026

Sample Customers

Arctic Wolf Managed Detection and Response

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Arctic Wolf Managed Risk

Zelle LLP, DNI Corp, Roper Pump, Baker Sterchi Cowden & Rice

SentinelOne Wayfinder Threat Detection and Response

Norwegian Airlines, TGI Fridays, AVX, FIMBank

Popular Solutions

Arctic Wolf Managed Detection and Response

12 reviews

Arctic Wolf Managed Risk

4 reviews

Arctic Wolf Managed Security Awareness

0 reviews

SentinelOne Singularity Endpoint

74 reviews

SentinelOne Singularity Cloud Security

63 reviews

SentinelOne Wayfinder Threat Detection and Response

6 reviews

Top Industries

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Dan Stepanukha
Network Administrator at a real estate/law firm
My main use case for Arctic Wolf Managed Detection and Response is spotting cybersecurity anomalies, threats,...
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Jared Kruger
Buisness Developer Manager / Sales Executive at Troye
When it comes to Arctic Wolf Managed Security Awareness, you mostly see the same types of use cases for the same...
Read full review of Arctic Wolf Managed Security Awareness »
Chu Kong
Director, Information Technology at a performing arts
With the Managed Risk feature, they offer a vulnerability report to us on a daily basis. So, I'm able to see what are...
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Review 1 of 3

Vaibhav Mahendra Kolhe
Soc Analyst at Softcell Technologies Limited
The primary use cases for SentinelOne Singularity Complete include endpoint security to detect, prevent, and respond...
Read full review of SentinelOne Singularity Endpoint »
Sreeraj Mohandas
Security Engineer at HashXpert

Read full review of SentinelOne Singularity Cloud Security »
GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Purple AI addresses queries and analysis on threats. If you have a threat incident while using the SentinelOne...
Read full review of Purple AI »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
I am using SentinelOne Singularity AI SIEM as a customer only, and I have taken it very recently. I am using it to...
Read full review of SentinelOne Singularity AI SIEM »
Prathamesh Samant
Presales Manager at a manufacturing company
We have been using SentinelOne Singularity MDR for threat hunting and correlation, particularly when we identify if...
Read full review of SentinelOne Wayfinder Threat Detection and Response »

Review 1 of 5

Customer Service

Jared Kruger
Buisness Developer Manager / Sales Executive at Troye
You receive the same support as you would for Arctic Wolf Managed Security Awareness for Arctic Wolf Managed Risk....
Read full review of Arctic Wolf Managed Security Awareness »
Dan Stepanukha
Network Administrator at a real estate/law firm
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast. I would rate the...
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Adrian Cambridge
Head of IT at AHMM
They are quite responsive overall. We have monthly meetings where they help us with network security. However, their...
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Jared Kruger
Buisness Developer Manager / Sales Executive at Troye
Our experience with technical support from Arctic Wolf is mostly handled by the Octopus technical team, who manage...
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Aaron Bock
Managing Partner at Opkalla
Our customers are happy with Arctic Wolf's tech support.
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Kimberly Brock
Technical Security Engineer & Data Governance at a computer software company
I would give customer service a ten out of ten.
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Daniele Brommer
Commerical Manager at Network Service Providers Limited
I think the technical support for the solution is pretty good. I think it is all about setting expectations with your...
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Chu Kong
Director, Information Technology at a performing arts
The customer support is incredible. They offer a white glove service. Their technicians and engineers are really...
Read full review of Arctic Wolf Managed Risk »
Anonymous User
Service Security Analyst at a government
We have 24/7 support. It’s like an extension of the department. The technical support is pretty helpful. Someone's...
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Anonymous User
DevOps at a marketing services firm
The customer support for Arctic Wolf Managed Detection and Response is very good. They have been very quick and...
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Anonymous User
Senior IT Analyst at a insurance company
Their support is good. If you have questions, you can call them or submit a ticket. They're good to work with. They...
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Cameron Powell
System administrator at a legal firm
Customer support for Arctic Wolf Managed Detection and Response is great.
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Anonymous User
AVP of Tech at a insurance company
We've dealt with technical support in the past, and they have been great.
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Anonymous User
Senior IT Analyst at a insurance company
Their support is good. If you have questions, you can call them or submit a ticket. They're good to work with. They...
Read full review of Arctic Wolf Managed Risk »
Anonymous User
Director, IT Systems and Security at Union Mutual Fire Insurance Company
Customer support and service are basically what you are paying for. The technical pieces of the solution are great,...
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Anonymous User
Account Exec at a consultancy
The customer support for Arctic Wolf Managed Detection and Response is very good, and I have no complaints.
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Anonymous User
Group Manager, Information Technology Security at a manufacturing company
The service team is responsive.
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Anonymous User
security lead at a legal firm
I receive high-quality support. However, the main weakness lies in the presentation of the data, which needs...
Read full review of Arctic Wolf Managed Risk »
Anonymous User
Senior IT Analyst at a insurance company
The support from Arctic Wolf Managed Risk is good. I rate the support from Arctic Wolf Managed Risk a nine out of ten.
Read full review of Arctic Wolf Managed Risk »
Anonymous User
CIO at Professional Services Organization in Washington DC Area
We haven't had to work with technical support very much (a testament to the product). However, when we have, it's...
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Anonymous User
Sr Manager
Technical support falls somewhere between average and good, but we haven't had any major event to be able to evaluate...
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Anonymous User
Network Security Administrator at a non-profit
Their support is good. They have 24-hour support, and they're always a call away.
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Anonymous User
VP, Information Security at a insurance company
We thought that Arctic Wolf Managed Risk support was very responsive. Over the past two and a half years, there have...
Read full review of Arctic Wolf Managed Risk »
Anonymous User
Director of IT Operations at Planalytics, Inc.
Technical support is very good trending towards excellent.
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Anonymous User
Data Security Manager at a retailer
Customer support for Arctic Wolf Managed Detection and Response is pretty good, but you are talking to people on a...
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Todd Lienke
Vice President of Technology at Hallmark Building Supplies, Inc.
I would rate the technical support a nine out of ten.
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Anonymous User
Systems administrator at a tech services company
We used Arctic Wolf Managed Detection and Response's support from time to time, and they were responsive. We met, I...
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Patti Henderson
IT Director at a legal firm
Technical support has been excellent. We haven't had a customer service issue; I have had a few tickets to ask...
Read full review of Arctic Wolf Managed Detection and Response »

Review 1 of 28

ArjitYadav
SME for Cybersecurity at Locuz Enterprise Solutions Ltd
The technical support response time is slow.
Read full review of SentinelOne Singularity Endpoint »
Brian Fulmer
IT Manager at American Incorporated
I rate SentinelOne support nine out of 10. I wish our other vendors had tech support as good as SentinelOne. I can...
Read full review of SentinelOne Singularity Endpoint »
Anniki Iskandar
Junior Security Analyst at ITSEC Asia
I have experience with the technical support and customer service of SentinelOne Singularity Cloud Security. During...
Read full review of SentinelOne Singularity Cloud Security »
Ritesh P.
Senior Manager at ICICI Lombard
I rate SentinelOne Singularity Cloud Security support eight out of 10. They are very knowledgeable and supportive.
Read full review of SentinelOne Singularity Cloud Security »
Prathmesh Chavan
Technical Support Engineer at a consultancy
Customer support is knowledgeable about the company's software and operating systems, responding quickly within two...
Read full review of SentinelOne Singularity Cloud Security »
Kandregula Sathvik
Security Engineer at a tech vendor
Tech support is good. It's not very hectic like first connecting to customer care and then prioritizing our issue. We...
Read full review of Purple AI »
PriyanshuSingh
Soc Analyst Trainee at Softcell Technologies Limited
I give SentinelOne technical support a 10 out of 10 because it is the best EDR tool.
Read full review of SentinelOne Singularity Endpoint »
Gbemisola Osunrinde
Service Assurance Executive at Infoprive
SentinelOne's technical support is helpful and competent.
Read full review of SentinelOne Singularity Endpoint »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
As of now, I have not faced many issues with technical support from SentinelOne. They are good. I would give eight...
Read full review of SentinelOne Singularity AI SIEM »
Dinesh Yadav
Sales Director at CLOUD MIND
The technical support is good.
Read full review of SentinelOne Singularity Endpoint »
Cem BALIK
Information Technologies Manager at VAS Bilisim Teknolojileri A.S
Technical support has been very good and we are quite pleased with them.
Read full review of SentinelOne Singularity Endpoint »
Ashish_Mishra
Senior Software Engineer at a consultancy
I rate the technical support an 8-9 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Aditya_Raj
DevOps Engineer at Hike
I would rate my experience with the technical support of SentinelOne Singularity Cloud Security as eight out of ten.
Read full review of SentinelOne Singularity Cloud Security »
Mohan Janarthanan
Associate Vice President at Novac Technology Solutions
The tech support from SentinelOne is great.
Read full review of SentinelOne Singularity Endpoint »
Jay Collins
Director of IT & Data Security at a university
I rate SentinelOne support eight out of 10. I've only contacted them indirectly through a coworker, but it went well....
Read full review of SentinelOne Singularity Identity »
Mike Bulyk
Senior Director IT Security at a wellness & fitness company
SentinelOne has consistently provided excellent support. While there were some initial challenges when we first...
Read full review of SentinelOne Singularity Cloud Security »
Rohit Jaiswar
Soc Anaylst at Softcell Technologies Limited
I would rate the support a 10 out of 10.
Read full review of SentinelOne Singularity Cloud Security »
Sai Srinivas K
Security engineer at Razorpay
The technical support response time is good. For feature requests, they can be a little slow.
Read full review of SentinelOne Singularity Cloud Security »
Ankit-Agarwal
Senior Director, Global Systems and Cyber Security at a tech services company
I never had to contact their support.
Read full review of SentinelOne Singularity Cloud Security »
Divya More
Technical Support at Softcell Technologies Limited
I evaluate the customer service and technical support of SentinelOne Singularity Complete as very supportive, with...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Senior Systems Engineer at a tech services company
The product’s support team is excellent, especially the back-end support.
Read full review of SentinelOne Wayfinder Threat Detection and Response »
Anonymous User
Senior security consultant at a computer software company
Overall the technical support is good but we sometimes have difficulty getting a hold of them.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Corporate Communications Coordinator at a tech services company
Mostly, we handled the support aspect for our clients. However, among the vendors, it's notable for being quite...
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
Information Architect & Security Officer at a wholesaler/distributor
The technical support is quick to respond and provide answers.
Read full review of SentinelOne Singularity Endpoint »
Anonymous User
IT Architect at a tech services company
The technical support teams' response time was good but they were lacking a deep understanding of the different...
Read full review of SentinelOne Singularity Cloud Security »
Thorsten Trautwein-Veit
Offensive Security Certified Professional at Schuler Group
My overall experience with their technical support has been positive.
Read full review of SentinelOne Singularity Endpoint »
GururajDoni
Mssp architect at Morohub
The solution's technical support is knowledgeable.
Read full review of SentinelOne Singularity Identity »
Anonymous User
Cyber Intelligence Analyst at a financial services firm
I have dealt with a lot of support in my time, and SentinelOne's support is the most responsive one I have ever had....
Read full review of SentinelOne Singularity Endpoint »
Pritam Kanekar
AWS Cloud Engineer at ACC Ltd
The technical support is good. They've assisted us on multiple occasions with implementing new policies and creating...
Read full review of SentinelOne Singularity Cloud Security »
Jestoni Paglinawan
System Engineer at a tech services company
The technical support is quick and very helpful. They often response within the day or by the next business day.
Read full review of SentinelOne Singularity Endpoint »

Review 1 of 30

Technical Support

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