Compare Atempo vs Rubrik

Atempo

Based on 1 review.

Rubrik

Based on 115 reviews.

Sample Customers

Atempo Time Navigator

University Savoie Mont Blanc

Atempo Live Navigator

Dufresne Corrigan Scarlett

Rubrik

Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics

Igneous DataProtect

Allen Institute Altius Institute for Biomedical Sciences Bardel Entertainment OpSec PAIGE.ai

Popular Solutions

Atempo Time Navigator

0 reviews

Rubrik

8 reviews

Rubrik Go

2 reviews

Rubrik NAS Cloud Direct

2 reviews

Top Industries

Construction Company

16%

Comms Service Provider

10%

Outsourcing Company

Retailer

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
IT Admin at a tech services company
We use it for the server infrastructure, the entire VMware clusters on backup, and we use also the internal agents...
Read full review of Atempo Time Navigator »

Review 1 of 1

Jaspreet k
Head Of The Operations at Flash AI
My main use case for Rubrik NAS Cloud Direct is taking real-time actions to see how they are responding if an agent...
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Neelash Nair
Principle Tech Architect at Unisys
I have been working with Rubrik Data Security Posture since 2016-2017. I have been working with Rubrik Data Security...
Read full review of Rubrik Data Security Posture »
AmarpreetSingh
Technical Architect at a tech vendor
I am using Rubrik Go mostly for VM backups and SaaS backups.
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Anonymous User
Senior Technical Support Engineer at a tech services company
We have been working with Rubrik product, the cloud backup solution, implemented with the storage space direct. That...
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Review 1 of 4

Customer Service

Anonymous User
IT Admin at a tech services company
Their technical support is friendly. They are capable. They are fast. And we have a personal contact there so we can...
Read full review of Atempo Time Navigator »

Review 1 of 1

AmarpreetSingh
Technical Architect at a tech vendor
On a scale from one to ten, I would rate the technical support of Rubrik Go a nine. They are very fast to respond and...
Read full review of Rubrik Go »
Graeme Dendy
Service manager at Datacentrix (Pty) Ltd
The solution's technical support team is pretty helpful and generally responds very quickly.
Read full review of Rubrik Go »
Josua Taljaard
General Manager Commercial / Business Unit Manager Commercial at Datacentrix (Pty) Ltd
I would rate its customer service and support six out of ten.
Read full review of Rubrik Go »
Jaspreet k
Head Of The Operations at Flash AI
Customer support for Rubrik NAS Cloud Direct is exceptional. We had an interaction last week, and they resolved the...
Read full review of Rubrik NAS Cloud Direct »
JoseRodriguez6
Services Manager at TCO Latam
While the technical support services are generally effective, there have been instances where we needed to escalate...
Read full review of Rubrik Go »
Sam Kemp
Enterprise Architect at SH Data Technologies
Customer service is top notch, which I am usually pretty disappointed in. So far it's the best I've seen for a tech...
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Specialist2403
Infrastructure Specialist at a comms service provider
We have contacted technical support a couple of times and they are good. They are very responsive. Technically, they...
Read full review of Rubrik Go »
Sheldon Mollineau
Senior system Engineer at Thomas Jefferson University Hospital
When you sign a contract with them, support is a part of the package. Their tech support was very knowledgeable. They...
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Anonymous User
Director Data Center Operations at a healthcare company
The technical support is good. They will escalate quickly if it is needed.
Read full review of Rubrik »
Anonymous User
Senior Technical Support Engineer at a tech services company
They are quite responsive, and their solution part is quick delivering. Case handling is very short. That was a good...
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Daniel Stedman
Senior Solutions Consultant at VNQ Systems
The response time of the solution's technical support team is helpful. It provides detailed feedback on the issues as...
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Anonymous User
CTO at a tech services company
The solution's technical support is good, and they answer quickly and efficiently. However, to improve the support,...
Read full review of Rubrik Go »
Johnny Bozeman
Principal at a venture capital & private equity firm
Since the time I've used it, I never had to call their support. I didn't have any issues with it.
Read full review of Rubrik »
SANTHAKUMAR Govindan
Senior Manager at a manufacturing company
The technical support is generally good. While their knowledge is good, I find there is a bit too much dependency on...
Read full review of Rubrik »
Matthew Vallandingham
Systems Administrator at Churchill Downs
We have had training sessions. We used customer support once, and they resolved the issue immediately.
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Shaik-Burhan
System Engineer at Tahaluf
The technical support is okay. We do not face many problems. We solve all our issues.
Read full review of Rubrik »
Anonymous User
Consultant at a government
Technical support was pretty good. They were excellent.
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Anonymous User
Network Specialist, Information Technology at a university
Support is very friendly, easy to work with, and showed great expertise in the product.
Read full review of Rubrik »
Anonymous User
Director of Technical Services at a healthcare company
I rate Rubrik support a five out of five.
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Azam Abdoelbasier
SQL Server and MongoDB DBA at KVK
We contacted the technical support team for some technical questions, and the experience was very positive. They...
Read full review of Rubrik »
Anonymous User
Head of IT Infrastructure at a university
Five star rating: Calls are picked up and managed through constant communication to ensure a speedy resolution.
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Ibrahim Hasan
Sales Manager at Beta Information Technology
Customer service and support for Rubrik are rated an eight out of ten, indicating a good level of responsiveness and...
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Anonymous User
Director and Co-Founder at a tech services company
Customer Service: 10/10. Never seen support like it. Technical Support: The best of the best. Rubrik's investment in...
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Anonymous User
Ecosystem Solution Architect Lead for UK, Ireland, Arfica at a consultancy
The times I've worked with them, the customer service and support were just a little bit slow, but they're still very...
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Anonymous User
Sr. Systems Engineer at a tech services company
Customer Service: Very good, almost a 10 out of 10. They are among the very best vendors we've worked with. Technical...
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Frederic Lhoest
Senior Technology Architect at PCCW GLOBAL
Customer support is very efficient. It is very similar to Nutanix, in my opinion.
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Christopher Lindsay
Rubrik administrator at Freelance
Rubrik's customer service is excellent. They offer 24/7 support and even have a dedicated ransomware hotline with a...
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Anonymous User
Assistant Vice President at a financial services firm
I have found Rubrik's technical support to be extremely knowledgeable and easily accessible.
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Anonymous User
Paralegal at a legal firm
In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are...
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Anonymous User
Senior System Engineer at a tech services company
We contact their technical support a lot. It is about two times a week, but it's usually where we've gone beyond the...
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Review 1 of 30

Technical Support

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