Compare Aurea vs Nintex

Aurea

Based on 12 reviews.

Nintex

Based on 78 reviews.

Sample Customers

Aurea CX Process

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage

Nintex Process Platform

SEA Corp, Omnicom Group, Verizon, STIHL

Popular Solutions

Aurea CX Messenger

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Nintex Process Platform

4 reviews

Nintex RPA

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Top Industries

Manufacturing Company

11%

Financial Services Firm

10%

Insurance Company

10%

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Educational Organization

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Radhey Rajput
Sr. IT Analyst at a tech services company
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal...
Read full review of Aurea CX Messenger »
Jamie Castille
Director IT Ops, Managed Services Admin at a healthcare company
Providing communications to our hosted customer base regarding planned or unplanned interruptions of service.
Read full review of AMS AlertFind »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor

Read full review of Aurea CX Process »
Anonymous User
Consultant at a comms service provider

Read full review of Actional »

Review 1 of 4

Hafiz Muhammad Usama
Manager Mobility & Digitalization at a manufacturing company
Our organization is a fertilizer company where we develop workflows regarding processes occurring at the plant. Most...
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
We use it for discovery on desktops to understand what operations are actually doing. Using task mining capabilities...
Read full review of Nintex RPA »
Todd Blake
Senior IT Specialist at a healthcare company
So as a medical facility, we offer services such as dental, optometry, and behavioral health. To make the...
Read full review of Nintex eSign »

Review 1 of 3

Customer Service

Radhey Rajput
Sr. IT Analyst at a tech services company
The customer service and support team is good.
Read full review of Aurea CX Messenger »
Luis Alarcon
SOA Developer Solution at a tech services company
They are good. There are some times where there is a bug that is taking some time to figure out, but in the end they...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of an eight out of 10. Technical Support: I would give...
Read full review of Aurea CX Messenger »
Mayra Cifuentes
Integration Engineer Leader at a retailer
The support is very useful and we have called every month with them for following up on the cases that we have in...
Read full review of Aurea CX Messenger »
Anonymous User
ENK lead Developer (Java) at a energy/utilities company
Technical support is not so good lately. Aouali Park was the best partner ever, but later the Indian support was just...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give...
Read full review of Actional »
Anonymous User
IT Analyst at a tech services company
The current support model is excellent. I hope they continue the same going forward.
Read full review of Aurea CX Messenger »
Anonymous User
Enterprise Architect at a government
We've been in touch with technical support in the past. Their service is okay. We're satisfied with the level of...
Read full review of Aurea CX Messenger »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor
8.75 out of 10 (as I am not aware of any more efficient product than this).
Read full review of Aurea CX Process »

Review 1 of 9

KrishnaMurthy3
Practice Director - Microsoft & Opensource at a computer software company
We contacted the technical support team a couple of times last year. I rate the technical support a ten out of ten.
Read full review of Nintex Process Platform »
JonathanNg
Global Automation Lead - Customer Operations at a energy/utilities company
The customer service and support are quite good. I'm quite happy with it. We are happy with the support we get.
Read full review of Nintex RPA »
KariemShawky
Director of IT Operation at a financial services firm
The customer support team could offer faster assistance. It would help if they had a local team in Egypt to assist.
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at a tech services company
The support from Nintex is very good. I would rate it as nine out of ten.
Read full review of Nintex RPA »
Thuc NGUYEN
Technical Program Manager at a aerospace/defense firm
We have the consultant doing the deployment.
Read full review of Nintex Process Platform »
Johan Human
Chief Executive Officer at a consultancy
Nintex demonstrates a streamlined approach to customer support with a single support email address. This unified...
Read full review of Nintex Process Platform »
Fitry Ericha
Presales Solutions Consultant at a tech services company
The technical support provided by Nintex is very helpful, which I rate as nine out of ten.
Read full review of Nintex Process Platform »
Rob Witthoft
Director Of Operations at a tech services company
Kryon RPA’s technical support is very good.
Read full review of Nintex RPA »
Haris Qureshi
Enterprise Architect at a tech services company
The technical support is good if you need to build something. The community is very active and helpful.
Read full review of Nintex Process Platform »
Guy Blat
Head of BI and Process Automation at a financial services firm
I would rate Kryon's technical support very highly. They are very professional and the service quality is good. They...
Read full review of Nintex RPA »
Shaikh Akhtar
Lead Technical Architect at a manufacturing company
We contact technical support for issues such as security vulnerabilities and patching.
Read full review of Nintex Process Platform »
Anonymous User
Senior BPM Consultant at a tech services company
Technical support is not so good, i.e., you should have a good contact inside the company, because the service desk...
Read full review of Nintex Process Platform »
Shaikh Akhtar
Lead Technical Architect at a manufacturing company
Technical support for this solution is good. We have a contract with them and the support is good. They always help.
Read full review of Nintex Process Platform »
Moreshwar Marne
Technical Architect at a manufacturing company
I would rate their technical support a four out of ten. We never get the right solutions. Most of the time we get...
Read full review of Nintex Process Platform »
Steven Berg
SharePoint Administrator at a insurance company
I've dealt with technical support in the past. They could be better. They aren't as responsive or knowledgeable as...
Read full review of Nintex Process Platform »
OKTAY BOLAT
Manager at a tech services company
Their technical support team is very fast. They make a remote connection and help us out.
Read full review of Nintex Process Platform »
Anonymous User
Senior Solutions Consultant at a tech services company
Nintex technical support is not great. On a scale of one to 10 they are a three. They are slow to respond, and you...
Read full review of Nintex Process Platform »
RahulKumar11
Senior Salesforce Consultant
I think technical support is pretty good because whenever I request support or face any issues, the support team is...
Read full review of Nintex eSign »
Reviewer74906
Business Analyst at a financial services firm
Their tech support is pretty good. The people I've worked with have been good. The time zone issue sometimes was...
Read full review of Nintex RPA »
GururajSubbarao
Director - Market Leader at a tech services company
Technical support is there in some of the regions. In APAC it is good. One or two years back, it was not there....
Read full review of Nintex RPA »
Einat Tal
OCIO at a financial services firm
We, ourselves have not used Kryon's customer support. Maybe our third-party uses it on behalf of us. I don't know.
Read full review of Nintex RPA »
Adam Staude
Manager, Application Support at a retailer
We have used the technical support a few times. It is pretty standard. Their Tier 1 support asks all the same...
Read full review of Nintex RPA »
Anonymous User
Automation Team Lead at a tech services company
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web...
Read full review of Nintex Process Platform »
Anonymous User
RPA Developer at a outsourcing company
The customer service is pretty good. The only problem is availability. Because of our high transaction volume, we...
Read full review of Nintex RPA »
Anonymous User
Technology Unit Manager at a tech services company
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work...
Read full review of Nintex Process Platform »
Anonymous User
Chief Information Officer at a construction company
We haven't needed to contact technical support as we work directly with the integrator.
Read full review of Nintex Process Platform »
Prekshi Arya
Senior Consultant Specialist at a financial services firm
I never contacted Nintex Workflow's support team.
Read full review of Nintex Process Platform »
Ronel Roets
System Manager at a manufacturing company
We have had no problems with the technical support at all.
Read full review of Nintex Process Platform »
Anonymous User
Program Manager - Intelligent Automation at a engineering company
I haven't dealt with technical support because our ops team does that if they ever have to.
Read full review of Nintex Process Platform »
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company
The technical support is good.
Read full review of Nintex Process Platform »

Review 1 of 30

Technical Support

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