AMS AlertFind Reviews

Name: AMS AlertFind
Brand: Aurea
Rating: 1.8 (2 reviews)

Vendor: Aurea

1.8 out of 5

2 reviews
0% willing to recommend

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What is AMS AlertFind?

AMS AlertFind is a powerful notification tool designed to streamline communication during emergencies, ensuring rapid and reliable message delivery across multiple channels.

Get the AMS AlertFind Buyer's Guide and find out what your peers are saying about AMS AlertFind, OnSolve Platform for Critical Event Management, Everbridge Mass Notification and more!

AMS AlertFind is the #7 ranked solution in top Mass Notification Software solutions. PeerSpot users give AMS AlertFind an average rating of 3.6 out of 10. AMS AlertFind is most commonly compared to OnSolve Platform for Critical Event Management: AMS AlertFind vs OnSolve Platform for Critical Event Management.

Buyer's Guide

AMS AlertFind vs. Everbridge Mass Notification

June 2026

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Helped 900,644 peers since 2012

AMS AlertFind mindshare

As of June 2026, the mindshare of AMS AlertFind in the Mass Notification Software category stands at 4.7%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Mass Notification Software Mindshare Distribution
Product	Mindshare (%)
AMS AlertFind	4.7%
Everbridge Mass Notification	24.2%
OnSolve Platform for Critical Event Management	16.8%
Other	54.3%

Mass Notification Software

Key learnings from peers

Last updated Mar 26, 2026

Valuable Features

"AlertFind was fairly intuitive and easy to use."
"Dell AlertFind is a fantastic tool for operations and command centers."

Room for Improvement

"The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%!"
"Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our AMS AlertFind Buyer's Guide for additional reliable information.

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Learn more about AMS AlertFind

AMS AlertFind enables organizations to efficiently manage crisis situations by providing a robust platform that facilitates instant communication. Its seamless integration with existing systems makes it a valuable asset for any company looking to improve its emergency preparedness. With features such as real-time reporting and automated workflows, AMS AlertFind assists in maintaining operational continuity during disruptions.

What features make AMS AlertFind beneficial?

Real-Time Reporting: Provides instant feedback on message delivery and responses.
Automated Workflows: Streamlines communication processes to reduce response times.
Multi-Channel Delivery: Ensures messages are sent via various platforms for maximum reach.
Seamless Integration: Easily integrates with existing enterprise systems to enhance functionality.
Advanced Security: Protects sensitive information with cutting-edge encryption technologies.

What benefits should you look for in reviews?

Improved Response Time: Faster communication reduces the impact of emergencies.
Enhanced Communication: Ensures messages are received and acknowledged promptly.
Cost Efficiency: Reduces costs associated with downtime and communication failures.
High Reliability: Users can depend on consistent performance during critical situations.
User Satisfaction: Positive reviews often highlight ease of use and efficiency.

AMS AlertFind is widely implemented across industries like healthcare, finance, and manufacturing, offering tailored solutions to meet industry-specific communication challenges. Its ability to adapt to different regulatory requirements makes it a trusted choice among organizations operating in diverse fields.

AMS AlertFind was previously known as Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind.

AMS AlertFind customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR

Product Categories

Mass Notification Software

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AMS AlertFind Reviews Summary
Author info	Rating	Review Summary
Director IT Ops, Managed Services Admin at MEDHOST	0.5	AlertFind was intuitive, easy for service interruption communications, and implemented smoothly. However, a steep price increase after the first year made it unaffordable to continue using the solution.
Vice President - Operations & Client Support at Scicom Infrastructure Services	3.0	I find Dell AlertFind excellent for IT emergency mass notifications, offering multi-channel and easy usage, improving operations. However, I believe it needs more out-of-the-box integrations with common IT tools and meeting platforms.

Jamie Castille

Director IT Ops, Managed Services Admin at MEDHOST

Feb 13, 2019

I probably would have stayed with it for years but they wanted to raise the price by 25%

What is our primary use case?

Providing communications to our hosted customer base regarding planned or unplanned interruptions of service.

How has it helped my organization?

AlertFind was fairly intuitive and easy to use. The implementation went smoothly.

What is most valuable?

It was fairly intuitive and easy to use.

What needs improvement?

The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%! You can't afford to do business with them. There are other options.

For how long have I used the solution?

Less than one year.

Sid Roy

Vice President - Operations & Client Support at Scicom Infrastructure Services

Oct 1, 2017

Easy to use and deploy in NoC and Command Centers. I would like them to add out of the box integrations to common NoC tools.

What is most valuable?

Web based access and usage

True mass notification for IT emergencies and escalations

Streamlined notification creation Multichannel notification channels including SMS, phone and email

Ability to tailor escalation groups for targeted notification

Easy to use and deploy in NoC and Command Centers

How has it helped my organization?

Dell AlertFind is a fantastic tool for operations and command centers. Most SME's focus on the tools, dashboard, monitoring, workflows, runbooks- but often times the mass notification technology is still email or distribution groups. AlertFind has "stepped up" the game at our NoC by providing a true platform for mass notification for IT emergencies, scenario drills; run book integration; ability to generate multi-channel notifications and automated acknowledgments; the capability to provide highly informative messages with links, telecom's. Our user base loves these features as they can use their finger and launch a troubleshooting meeting from AlertFind broadcasts in seconds.

What needs improvement?

Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging.

Dell AlertFind occupies one of the most critical areas of an critical incident escalation by providing the multi-channel notifications. Dell could find greater adoption in NoC/Command and Control centers by having out of the box integration with common service support tools used in the enterprise. A prime example would be for AlertFind to have an integration into WEBEX/Go2Meeting so that AlertFind users could schedule a troubleshoot meeting as they are sending the escalation broadcast.

Another great feature would be out of the box integrations to ticketing systems like ServiceNow or ZenDesk. If the details of the AlertFind (broadcast group, message, times, responses) could be automatically added to an associated incident ticket- that would add more color and completeness to service support actions.

Looking for complete ITSM integration similar to comparable offerings.