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AMS AlertFind vs Everbridge Mass Notification comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AMS AlertFind
Ranking in Mass Notification Software
7th
Average Rating
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Everbridge Mass Notification
Ranking in Mass Notification Software
1st
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Mass Notification Software category, the mindshare of AMS AlertFind is 5.4%, up from 2.2% compared to the previous year. The mindshare of Everbridge Mass Notification is 22.3%, down from 26.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
Everbridge Mass Notification22.3%
AMS AlertFind5.4%
Other72.3%
Mass Notification Software
 

Featured Reviews

JC
Director IT Ops, Managed Services Admin at MEDHOST
I probably would have stayed with it for years but they wanted to raise the price by 25%
The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%! You can't afford to do business with them. There are other options.
SF
Director, Business Continuity & Bank Security Officer at a financial services firm with 201-500 employees
Reliable alerts have kept staff informed and supported during severe weather events
Everbridge Mass Notification has an easy-to-use interface. I have access to a number of templates that are available to pull in and use with little modification needed. I am able to get messages out to the staff quickly during an event. The easy-to-use interface of Everbridge Mass Notification stands out to me mainly in its layout and the speed with which I can get in and get a message out. The templates are useful in that I can view them ahead of time and then make any tweaks to them. When something does come up, I am not starting with a blank piece of paper. Everbridge Mass Notification has positively impacted our organization by providing our staff with a sense of comfort, knowing that we have the ability to reach out to them and keep them in the loop or provide warnings to them about potential events or check in on them. They know that we can contact them and also that we are concerned for their safety.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlertFind was fairly intuitive and easy to use."
"Dell AlertFind is a fantastic tool for operations and command centers."
"We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts."
"Everbridge Mass Notification has been an extremely effective tool for leadership to understand potential impacts to employees located throughout the United States since all of our employees are 100% remote."
"We like the ability to integrate geolocation data from our HR system that tells us where teammates work or live. That information helps us calibrate the notification. If we know a storm or a tornado will hit a specific area, we can look at the map view within Everbridge. The feature is called the Universe View, and it's a section of the tool that lets us notify those folks based on the location data we have for them."
"Predefined templates with predefined contact lists attached allow an operator to send a message out to a contact list quickly."
"The most valuable features are the ease of use and the ability to set up templates for similar events, which helps streamline and makes it faster to get the message out, especially during a crisis."
"For my client's purposes at the time, Everbridge Mass Notification worked perfectly."
"The reporting we have is very intuitive and provides good insight into the results when we send out a mass notification."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
 

Cons

"The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%!"
"Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging."
"Everbridge Mass Notification can be improved by allowing more flexibility in template writing in VCC."
"The technical support is inconsistent."
"If the user could personalize their dashboard a little bit more, that would be helpful."
"I've been working with them literally for years to get certain things resolved, and there are always issues and problems. One of the issues that we've been dealing with recently and for some time now is that some people don't get the message. It goes out to 27,000 people, and afterward, I hear from people that they did not get the message, or their phone didn't ring, and it didn't go to voicemail. Nothing happened, and they were just dropped. This seems to be an ongoing issue."
"Some things did not get to people in a timely manner."
"Online training materials and support documentation could be improved."
"One place where Everbridge can be improved is its language libraries. It is weak on languages."
"When using the simulation mode, the capacity to send an email or text message to a small test group would be good, so those practicing with the solution can see what notifications look like on the user end."
 

Pricing and Cost Advice

Information not available
"The product is fairly priced."
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"Considering what the product offers, the price is fairly reasonable."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Government
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
What needs improvement with Everbridge Mass Notification?
I could integrate feeds if I use a different tool such as a data miner for alerts about events to make sure I can pull that information automatically into Everbridge Mass Notification.
What is your primary use case for Everbridge Mass Notification?
I use Everbridge Mass Notification to reach out to our staff to let them know there is a potential event or to check in on them after an event such as a hurricane or snowstorm to make sure that the...
 

Also Known As

Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind
No data available
 

Overview

 

Sample Customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about AMS AlertFind vs. Everbridge Mass Notification and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.