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AMS AlertFind vs Everbridge Mass Notification comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AMS AlertFind
Ranking in Mass Notification Software
7th
Average Rating
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Everbridge Mass Notification
Ranking in Mass Notification Software
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Mass Notification Software category, the mindshare of AMS AlertFind is 5.4%, up from 2.2% compared to the previous year. The mindshare of Everbridge Mass Notification is 22.3%, down from 26.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
Everbridge Mass Notification22.3%
AMS AlertFind5.4%
Other72.3%
Mass Notification Software
 

Featured Reviews

JC
Director IT Ops, Managed Services Admin at MEDHOST
I probably would have stayed with it for years but they wanted to raise the price by 25%
The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%! You can't afford to do business with them. There are other options.
SF
Director, Business Continuity & Bank Security Officer at a financial services firm with 201-500 employees
Reliable alerts have kept staff informed and supported during severe weather events
Everbridge Mass Notification has an easy-to-use interface. I have access to a number of templates that are available to pull in and use with little modification needed. I am able to get messages out to the staff quickly during an event. The easy-to-use interface of Everbridge Mass Notification stands out to me mainly in its layout and the speed with which I can get in and get a message out. The templates are useful in that I can view them ahead of time and then make any tweaks to them. When something does come up, I am not starting with a blank piece of paper. Everbridge Mass Notification has positively impacted our organization by providing our staff with a sense of comfort, knowing that we have the ability to reach out to them and keep them in the loop or provide warnings to them about potential events or check in on them. They know that we can contact them and also that we are concerned for their safety.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dell AlertFind is a fantastic tool for operations and command centers."
"AlertFind was fairly intuitive and easy to use."
"I like how Everbridge can deliver notifications in multiple modes simultaneously. We can set up several emails and phone numbers for each employee so that they can receive information in as many different ways as possible."
"Everbridge Mass Notification has positively impacted our organization by providing our staff with a sense of comfort, knowing that we have the ability to reach out to them and keep them in the loop or provide warnings to them about potential events or check in on them."
"We find the templates useful. We can pre-write them, save them, and reuse them over and over. For instance, we get snow and ice storms in the Northeast, so we have school delays and cancellations. Instead of drafting a new message for distribution each time, you create a template and deploy it. You can change the date of the event and specific information. It might say that class times will be delayed or we'll be closed for a day."
"It will call and leave me a message, letting me know what's going on... That capability is valuable because people now tend to keep their phones with them, more so than anything else. They're more prone to listen to or see an alert coming through their telephone rather than via email."
"From research into competing products, there are no products on the market that appear to be decidedly better."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
"For my client's purposes at the time, Everbridge Mass Notification worked perfectly."
"Everbridge is a dynamic tool that integrates well with our other systems. We can trigger messages from one platform to multiple places. The messages are sent to campus TVs and our website. We've been able to connect it through a lot of different options."
 

Cons

"The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%!"
"Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging."
"You can manage the structure of the groups in two different ways, and I'd like to see some consolidation. They have something called "groups" and another called "rules." You can achieve your objective with either, but it's somewhat redundant."
"Everbridge Mass Notification is one of the greatest tools, but sometimes it does not identify some of the locations."
"I think Everbridge Mass Notification can be improved as the interface was very crowded and almost noisy, where it seemed outdated compared to ATS systems today such as Ashby and Greenhouse."
"A contact database upload/download/sync should be included in the next release."
"One place where Everbridge can be improved is its language libraries. It is weak on languages."
"I've been working with them literally for years to get certain things resolved, and there are always issues and problems. One of the issues that we've been dealing with recently and for some time now is that some people don't get the message. It goes out to 27,000 people, and afterward, I hear from people that they did not get the message, or their phone didn't ring, and it didn't go to voicemail. Nothing happened, and they were just dropped. This seems to be an ongoing issue."
"Everbridge has a huge amount of documentation, which is great. I think they've done a wonderful job on that. However, it can be difficult to sort through all of that to find what you need."
"I do not know that any technology, including Everbridge Mass Notification, is going to be a perfect ten under the vast majority of circumstances."
 

Pricing and Cost Advice

Information not available
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"Considering what the product offers, the price is fairly reasonable."
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
"The product is fairly priced."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Government
9%
University
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
What needs improvement with Everbridge Mass Notification?
I could integrate feeds if I use a different tool such as a data miner for alerts about events to make sure I can pull that information automatically into Everbridge Mass Notification.
What is your primary use case for Everbridge Mass Notification?
I use Everbridge Mass Notification to reach out to our staff to let them know there is a potential event or to check in on them after an event such as a hurricane or snowstorm to make sure that the...
 

Also Known As

Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind
No data available
 

Overview

 

Sample Customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about AMS AlertFind vs. Everbridge Mass Notification and other solutions. Updated: August 2026.
912,753 professionals have used our research since 2012.