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AMS AlertFind vs Everbridge Mass Notification comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AMS AlertFind
Ranking in Mass Notification Software
7th
Average Rating
3.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Everbridge Mass Notification
Ranking in Mass Notification Software
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Mass Notification Software category, the mindshare of AMS AlertFind is 5.4%, up from 2.9% compared to the previous year. The mindshare of Everbridge Mass Notification is 22.1%, down from 26.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mass Notification Software Mindshare Distribution
ProductMindshare (%)
Everbridge Mass Notification22.1%
AMS AlertFind5.4%
Other72.5%
Mass Notification Software
 

Featured Reviews

JC
Director IT Ops, Managed Services Admin at MEDHOST
I probably would have stayed with it for years but they wanted to raise the price by 25%
The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%! You can't afford to do business with them. There are other options.
reviewer2888367 - PeerSpot reviewer
Senior Director Protection & Resilience, Deputy Information Security Officer at a consultancy with 51-200 employees
Emergency alerts have protected employees and are improving leadership response during crises
I do not believe there is much improvement that can be made; Everbridge is the best in my opinion, as they constantly seek client feedback through account managers, working groups, and a community portal for clients to share lessons learned, ask questions, and provide feedback, enabling rapid and real-time responses to client inquiries and challenges.My wish-list feature for Everbridge Mass Notification is to have one mobile app for all Everbridge members, where both recipients of messages and those who send messages use the same mobile app managed together. There are no additional improvements needed for Everbridge Mass Notification that I have not mentioned.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AlertFind was fairly intuitive and easy to use."
"Dell AlertFind is a fantastic tool for operations and command centers."
"It will call and leave me a message, letting me know what's going on... That capability is valuable because people now tend to keep their phones with them, more so than anything else. They're more prone to listen to or see an alert coming through their telephone rather than via email."
"If the health system I work for did not utilize this, it would risk not getting critical alerts out to the right people ASAP."
"Everbridge Mass Notification has been an extremely effective tool for leadership to understand potential impacts to employees located throughout the United States since all of our employees are 100% remote."
"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."
"Our organization values the capabilities that Everbridge gives us."
"The most valuable features are the ease of use and the ability to set up templates for similar events, which helps streamline and makes it faster to get the message out, especially during a crisis."
"One of the most valuable features is that we can select specific users to whom we want to message by area. We can draw on the map within the interface and send a message to all our subscribers within that area, ensuring relevant and targeted alerting. This prevents us from disturbing all of our subscribers with messages that aren't relevant to them."
"In my opinion, the best features Everbridge Mass Notification offers are valuable for high-volume enterprise recruiting, such as at Uber ATG, which is a sub-unit of Uber."
 

Cons

"Out of the box integrations to common NoC tools including ticketing systems, Change Control and Analyst logging."
"The product works well, and I probably would have stayed with it for years. However, after the first year, they wanted to raise the price by 25%, but offered a three-year deal that only raised the price 15%!"
"Reporting is something Everbridge should improve. It's pretty weak. The tool has some reports, but you often need to go down to the Excel level and do it yourself. It would help if the solution had more robust in-app reporting tools and technology that offer an analysis of what you've sent out and some more details."
"A contact database upload/download/sync should be included in the next release."
"Everbridge has a huge amount of documentation, which is great. I think they've done a wonderful job on that. However, it can be difficult to sort through all of that to find what you need."
"It is a little bit more than other providers in this space, but Everbridge Mass Notification offers more than any other provider in the space, so I have expected that, and it is as I would plan to spend."
"If the user could personalize their dashboard a little bit more, that would be helpful."
"When using the simulation mode, the capacity to send an email or text message to a small test group would be good, so those practicing with the solution can see what notifications look like on the user end."
"Online training materials and support documentation could be improved."
"Regarding improvements for Everbridge Mass Notification, the reporting part could, in my opinion, be a little bit improved."
 

Pricing and Cost Advice

Information not available
"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."
"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."
"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."
"Considering what the product offers, the price is fairly reasonable."
"The product is fairly priced."
"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
11%
Financial Services Firm
11%
Government
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

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What do you like most about Everbridge Mass Notification?
Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...
What needs improvement with Everbridge Mass Notification?
Sometimes when we move for an incident, there are levels and situations that change over time. We have to generate the results again, so it is not automatic that we can see the employees or not; we...
What is your primary use case for Everbridge Mass Notification?
Our main use case for Everbridge Mass Notification is monitoring incidents across our assets, sites, and people all over the world through alerts from this application. For example, if we have a hu...
 

Also Known As

Dell AlertFind, AlertFind, Aurea AlertFind, MessageOne AlertFind
No data available
 

Overview

 

Sample Customers

Allianz, Bed Bath & Beyond, Starwood Hotels and Resorts, AAA, Southern Company, WSGR
Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority
Find out what your peers are saying about AMS AlertFind vs. Everbridge Mass Notification and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.