Everbridge Mass Notification vs OnSolve Platform for Critical Event Management comparison

Everbridge and OnSolve are both solutions in the Mass Notification Software category. Everbridge is ranked #1 with an average rating of 10.0, while OnSolve is ranked #2. Everbridge holds a 25.8% mindshare in MNS, compared to OnSolve’s 16.1% mindshare. Additionally, 93% of Everbridge users are willing to recommend the solution.

Everbridge Mass Notification

Read 14 Everbridge Mass Notification reviews

1,099 Views
1,077 Comparison Views

93% willing to recommend

OnSolve Platform for Critic...

Read 1 OnSolve Platform for Critical Event Management review

916 Views
504 Comparison Views

0% willing to recommend

Everbridge Mass Notification

OnSolve Platform for Critic...

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Everbridge Mass Notification

Ranking in Mass Notification Software

1st

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

OnSolve Platform for Critic...

Ranking in Mass Notification Software

2nd

Average Rating

6.0

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (18th), Critical Event Management (CEM) (7th)

Mindshare comparison

As of March 2026, in the Mass Notification Software category, the mindshare of Everbridge Mass Notification is 25.8%, up from 26.0% compared to the previous year. The mindshare of OnSolve Platform for Critical Event Management is 16.1%, up from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Mass Notification Software Mindshare Distribution
Product	Mindshare (%)
Everbridge Mass Notification	25.8%
OnSolve Platform for Critical Event Management	16.1%
Other	58.099999999999994%

Mass Notification Software

Featured Reviews

reviewer2151921

Security Alerting at Boeing

We can set up several emails and phone numbers for each employee so that they can receive information in as many different ways as possible

I like how Everbridge can deliver notifications in multiple modes simultaneously. We can set up several emails and phone numbers for each employee so that they can receive information in as many different ways as possible. We also use Everbridge Visual Command Center, integrated with Mass Notification. Using two products from the same vendor is ideal because if we used solutions from two separate companies, we would have to build our user database twice. Once we got one tool set up, transferring the information to the other tool was seamless. It's easy and accurate. There are no discrepancies between the two tools. We had a different tool before Visual Command Center. It was still getting support, but it was much older. It couldn't handle large amounts of data without slowing down a lot. VCC is a much more modern tool. Things load a lot more quickly, and you don't need to spend as much time waiting for the tool to respond.

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it_user826692

Business Continuity Specialist at a legal firm with 1,001-5,000 employees

Allows for a systematic and uniform method of alerting personnel in every location, but the user interface is too complicated

Emergency alerting for a global company in 14 countries It allows for a systematic and uniform method of alerting personnel in every location. It has the same general functions as most emergency alerting systems. The placeholder dropdowns for message templates are useful. The user interface is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most recently, the ability to pull from white pages and yellow pages is valuable. It used to be that we were using the system and people had to sign up to be included in it, and just last year, we were given the option to pull from white pages and yellow pages, which broadens our audience considerably."

"One of the most valuable features is that we can select specific users to whom we want to message by area. We can draw on the map within the interface and send a message to all our subscribers within that area, ensuring relevant and targeted alerting. This prevents us from disturbing all of our subscribers with messages that aren't relevant to them."

"We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts."

"We like the ability to integrate geolocation data from our HR system that tells us where teammates work or live. That information helps us calibrate the notification. If we know a storm or a tornado will hit a specific area, we can look at the map view within Everbridge. The feature is called the Universe View, and it's a section of the tool that lets us notify those folks based on the location data we have for them."

"SAME and polygonal geographic targeting allow for localized mass notification which reduces communication volume."

"It will call and leave me a message, letting me know what's going on... That capability is valuable because people now tend to keep their phones with them, more so than anything else. They're more prone to listen to or see an alert coming through their telephone rather than via email."

"Everbridge is a dynamic tool that integrates well with our other systems. We can trigger messages from one platform to multiple places. The messages are sent to campus TVs and our website. We've been able to connect it through a lot of different options."

"Predefined templates with predefined contact lists attached allow an operator to send a message out to a contact list quickly."

More Everbridge Mass Notification pros

"The placeholder dropdowns for message templates are useful."

"It allows for a systematic and uniform method of alerting personnel in every location."

Cons

"A contact database upload/download/sync should be included in the next release."

"When we first got the product, the person they assigned to be our customer representative wasn't the best. They didn't respond quickly enough. At times, we felt like we knew more about certain parts of the product than they did. When we asked questions about things they didn't know, they weren't proactive about finding the answers. After we complained, Everbridge sent us someone new. He knows a lot more about the product and works late hours to figure things out and get us a response the same day, so our support has improved a lot."

"The technical support is inconsistent."

"Online training materials and support documentation could be improved."

"I've been working with them literally for years to get certain things resolved, and there are always issues and problems. One of the issues that we've been dealing with recently and for some time now is that some people don't get the message. It goes out to 27,000 people, and afterward, I hear from people that they did not get the message, or their phone didn't ring, and it didn't go to voicemail. Nothing happened, and they were just dropped. This seems to be an ongoing issue."

"The product is lacking in the area of language support."

"There are a few quirks in the interface that drive me nuts. It seems trivial, but when you have thousands of records, you want to see more than 25 results per page. I have to change the settings for results per page each time I switch between one of our 17 institutions. It's a bit irritating to do that 17 times in an hour. I should be able to change that default setting and permanently store it. They also changed the search query to search by phone instead of name. Who looks for somebody using a phone number? It's just kind of little silly things that I don't think they're using in a large-scale environment like I am."

"Online training materials and support documentation could be improved."

More Everbridge Mass Notification cons

"The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not."

"Conference calling requires a complicated syntax formula."

Pricing and Cost Advice

"Considering what the product offers, the price is fairly reasonable."

"The product's pricing is the most competitive of the three solutions we evaluated. One feature we have yet to use is the keyword opt-in functionality, which Everbridge included in the price. In contrast, Rave Alert wanted to charge us extra."

"The product is fairly priced."

"We recently renewed our contract, and the pricing is on the higher end. We have a yearly license with a three-year commitment, which seems standard, so we have no issues with that."

"We changed plans halfway through our engagement with Everbridge. It was one of those things where I liked the original license agreement a little better, but I understand the model they went to. They shifted to a consumption-based model, which isn't ideal. It has limited my use of the platform to some degree, but I get it. I understand where they're coming from."

"Everbridge is a little pricey for what it offers. It's a bit overpriced from that standpoint. I'm aware of another company called AlertMedia that has a little more competitive pricing than Everbridge."

Information not available

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Top Industries

By visitors reading reviews

Government

12%

University

11%

Financial Services Firm

11%

Manufacturing Company

Financial Services Firm

17%

Healthcare Company

12%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	11

No data available

Questions from the Community

What do you like most about Everbridge Mass Notification?

Their staff and service teams are extremely knowledgeable, helpful, and friendly. They have helped us tremendously in maximizing the capabilities and adjusting for our unique needs at our universit...

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Comparisons

Rave Alert vs Everbridge Mass Notification

Compared 23% of the time

AlertMedia vs Everbridge Mass Notification

Compared 21% of the time

InformaCast vs Everbridge Mass Notification

Compared 6% of the time

AMS AlertFind vs Everbridge Mass Notification

Compared 4% of the time

Regroup Mass Notification vs Everbridge Mass Notification

Compared 4% of the time

More Everbridge Mass Notification Competitors

Everbridge IT Alerting vs OnSolve Platform for Critical Event Management

Compared 15% of the time

Rave Alert vs OnSolve Platform for Critical Event Management

Compared 13% of the time

AlertMedia vs OnSolve Platform for Critical Event Management

Compared 10% of the time

Everbridge Crisis Management vs OnSolve Platform for Critical Event Management

Compared 10% of the time

PagerDuty Operations Cloud vs OnSolve Platform for Critical Event Management

Compared 6% of the time

More OnSolve Platform for Critical Event Management Competitors

Product Reports

Buyer's Guide

Everbridge Mass Notification

March 2026

Download Everbridge Mass Notification product report

Buyer's Guide

IT Alerting and Incident Management

March 2026

OnSolve Platform for Critical Event Management report

Download OnSolve Platform for Critical Event Management product report

Also Known As

No data available

Send Word Now, OnSolve MIR3, OnSolve CodeRED, OnSolve SmartNotice, OnSolve TelAlert

Overview

Everbridge Mass Notification provides robust analytics, GIS targeting, flexible group management, distributed contact data, language localization, multiple options for contact data management, and a “globally local” approach to optimize voice and SMS routing.

Everbridge

The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.

The platform offers a range of valuable functionality, including event monitoring, alerting, and incident management. It aggregates data from various sources, such as social media, weather updates, and internal systems, to provide a holistic view of the current situation. This allows organizations to quickly assess the impact of an event and take appropriate actions.

The platform also enables automated alerting and notification, ensuring timely dissemination of critical information to relevant stakeholders. It supports multi-channel communication, including SMS, voice calls, emails, and mobile app notifications, to reach individuals across different devices and locations. This helps organizations rapidly communicate with employees, customers, and other key stakeholders during emergencies.

Furthermore, the platform facilitates incident management by providing tools for task assignment, collaboration, and tracking. It allows organizations to create response plans, allocate resources, and monitor progress in real-time. This streamlines the incident response process, leading to faster resolution and reduced impact on operations.

OnSolve

Sample Customers

Pratt & Whitney, Westfield Gas & Electric, Gerald Eve, CIBC Mellon, Santa Clara Valley Transportation Authority

Gift of Life Michigan, The Salvation Army Greater New York Division, PR Newswire, Carnival Group, The United Network for Organ Sharing, Virgin Atlantic, University of Delaware, NetApp, CME Group

See our list of best Mass Notification Software vendors.

We monitor all Mass Notification Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.