Everbridge Mass Notification pros and cons

Name: Everbridge Mass Notification
Brand: Everbridge
Rating: 4.3 (20 reviews)

Vendor: Everbridge

4.3 out of 5

20 reviews
90% willing to recommend

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Everbridge Mass Notification Pros review quotes

reviewer2884515

Senior Director Of Protection And Resilience at a non-tech company with 11-50 employees

Aug 5, 2026

Everbridge Mass Notification has been an extremely effective tool for leadership to understand potential impacts to employees located throughout the United States since all of our employees are 100% remote.

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Bhavani Ambadapudi

Recent Graduate at Robert Morris University

Jul 29, 2026

I have not seen Everbridge Mass Notification downtime having an issue, so it was pretty reliable and I recommend any organization to use Everbridge Mass Notification.

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reviewer2891169

security analyst at a financial services firm with 5,001-10,000 employees

Aug 24, 2026

Everbridge Mass Notification has impacted my organization positively because it streamlines report writing and helps quicken our response times.

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Buyer's Guide

Everbridge Mass Notification

September 2026

Free Report: Everbridge Mass Notification Reviews and More

Learn what your peers think about Everbridge Mass Notification. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

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reviewer2885739

Executive Consultant

Aug 7, 2026

For my client's purposes at the time, Everbridge Mass Notification worked perfectly.

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reviewer2112960

Sr. Director, Operational Risk & Strategy at a manufacturing company with 10,001+ employees

Mar 1, 2023

We like the ability to integrate geolocation data from our HR system that tells us where teammates work or live. That information helps us calibrate the notification. If we know a storm or a tornado will hit a specific area, we can look at the map view within Everbridge. The feature is called the Universe View, and it's a section of the tool that lets us notify those folks based on the location data we have for them.

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Chris Saenz

System engineer at Azusa Pacific University

Oct 14, 2022

The reporting we have is very intuitive and provides good insight into the results when we send out a mass notification.

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reviewer2151921

Security Alerting at Boeing

Apr 7, 2023

I like how Everbridge can deliver notifications in multiple modes simultaneously. We can set up several emails and phone numbers for each employee so that they can receive information in as many different ways as possible.

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reviewer2113911

Protective Services Manager at a government with 51-200 employees

Feb 24, 2023

One of the most valuable features is that we can select specific users to whom we want to message by area. We can draw on the map within the interface and send a message to all our subscribers within that area, ensuring relevant and targeted alerting. This prevents us from disturbing all of our subscribers with messages that aren't relevant to them.

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reviewer2112939

Instructional Technologist at a university with 5,001-10,000 employees

Feb 23, 2023

We find the templates useful. We can pre-write them, save them, and reuse them over and over. For instance, we get snow and ice storms in the Northeast, so we have school delays and cancellations. Instead of drafting a new message for distribution each time, you create a template and deploy it. You can change the date of the event and specific information. It might say that class times will be delayed or we'll be closed for a day.

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reviewer2108487

Associate Director of Emergency Management at a university with 1,001-5,000 employees

Feb 20, 2023

We like the simulation mode, a relatively new feature for Everbridge. It allows our users to practice sending out alerts, which is especially useful for new users transitioning to the platform, and was only possible after this feature was added. If we can't practice regularly, we'll be more nervous in an emergency which increases the chance of mistakes, and we need to be ready to send out those alerts.

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Everbridge Mass Notification Cons review quotes

reviewer2884515

Senior Director Of Protection And Resilience at a non-tech company with 11-50 employees

Aug 5, 2026

It is a little bit more than other providers in this space, but Everbridge Mass Notification offers more than any other provider in the space, so I have expected that, and it is as I would plan to spend.

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Bhavani Ambadapudi

Recent Graduate at Robert Morris University

Jul 29, 2026

Everbridge Mass Notification is one of the greatest tools, but sometimes it does not identify some of the locations.

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reviewer2891169

security analyst at a financial services firm with 5,001-10,000 employees

Aug 24, 2026

Everbridge Mass Notification can be improved by allowing more flexibility in template writing in VCC.

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Buyer's Guide

Everbridge Mass Notification

September 2026

Free Report: Everbridge Mass Notification Reviews and More

Learn what your peers think about Everbridge Mass Notification. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

DOWNLOAD NOW

912,006 professionals have used our research since 2012.

reviewer2885739

Executive Consultant

Aug 7, 2026

I do not know that any technology, including Everbridge Mass Notification, is going to be a perfect ten under the vast majority of circumstances.

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reviewer2112960

Sr. Director, Operational Risk & Strategy at a manufacturing company with 10,001+ employees

Mar 1, 2023

Reporting is something Everbridge should improve. It's pretty weak. The tool has some reports, but you often need to go down to the Excel level and do it yourself. It would help if the solution had more robust in-app reporting tools and technology that offer an analysis of what you've sent out and some more details.

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Chris Saenz

System engineer at Azusa Pacific University

Oct 14, 2022

The way Everbridge has set up permissions is somewhat tricky. Administrator-level permissions could be more intuitive. It could be easier to give people the specific permissions you want them to have.

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reviewer2151921

Security Alerting at Boeing

Apr 7, 2023

When we first got the product, the person they assigned to be our customer representative wasn't the best. They didn't respond quickly enough. At times, we felt like we knew more about certain parts of the product than they did. When we asked questions about things they didn't know, they weren't proactive about finding the answers. After we complained, Everbridge sent us someone new. He knows a lot more about the product and works late hours to figure things out and get us a response the same day, so our support has improved a lot.

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reviewer2113911

Protective Services Manager at a government with 51-200 employees

Feb 24, 2023

We have some issues regarding the template layout; we have about 80 templates and must scroll through a long list to find the one we want. It would be good to see subcategories or the ability to filter through the templates somehow.

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reviewer2112939

Instructional Technologist at a university with 5,001-10,000 employees

Feb 23, 2023

There are a few quirks in the interface that drive me nuts. It seems trivial, but when you have thousands of records, you want to see more than 25 results per page. I have to change the settings for results per page each time I switch between one of our 17 institutions. It's a bit irritating to do that 17 times in an hour. I should be able to change that default setting and permanently store it. They also changed the search query to search by phone instead of name. Who looks for somebody using a phone number? It's just kind of little silly things that I don't think they're using in a large-scale environment like I am.

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reviewer2108487

Associate Director of Emergency Management at a university with 1,001-5,000 employees

Feb 20, 2023

When using the simulation mode, the capacity to send an email or text message to a small test group would be good, so those practicing with the solution can see what notifications look like on the user end.

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Show 9 more reviews (out of 19)