Compare Aurea vs Perforce

Aurea

Based on 12 reviews.

Perforce

Based on 150 reviews.

Sample Customers

Actional

Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage

Aurea CX Messenger

Heathrow, HomeServe, Paypal, Freedom Mortgage

Artemis 7 (A7)

Lockheed Martin, Nokia, Atos Origin, General Dynamics, Duke Energy, Renault, ThalesAlenia Space

Helix Plan

Ericsson, EA, OHB, Schneider Electric

Popular Solutions

0 reviews

0 reviews

0 reviews

11 reviews

6 reviews

0 reviews

Top Industries

Manufacturing Company

11%

Insurance Company

10%

Financial Services Firm

Computer Software Company

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Radhey Rajput
Sr. IT Analyst at a tech services company
It's very good and lightweight. But, it does not provide web service communication. But it is excellent for internal...
Read full review of Aurea CX Messenger »
Sid Roy
Vice President - Operations & Client Support at a computer software company

Read full review of AMS AlertFind »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor

Read full review of Aurea CX Process »
Anonymous User
QA Expert at a tech company

Read full review of Actional »

Review 1 of 4

Priyanshu k
Release Train Engineer at a tech vendor
Perforce Delphix serves as our main solution for continuous compliance, and the intuitive graphical interface...
Read full review of Perforce Delphix »
Daniel Kirschner
Technical Lead, Methods & Tools at a engineering company
We use Helix Core in our software development processes as a configuration management solution. Our typical use cases...
Read full review of Helix Core »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I work on tools such as Klocwork, LDRA, as well as Jira and Confluence, focusing more on the software quality...
Read full review of Klocwork »
Anonymous User
Business Development Manager at a tech services company
We use Puppet for automated configuration management, patch management, and general IT operations automation. It is...
Read full review of Perforce Puppet »
Marco Wwrthon
CEO at a comms service provider
The main use for Zend in my last client project was for an API Gateway that is used for alerting and monitoring.
Read full review of Zend »

Review 1 of 5

Customer Service

Radhey Rajput
Sr. IT Analyst at a tech services company
The customer service and support team is good.
Read full review of Aurea CX Messenger »
Luis Alarcon
SOA Developer Solution at a tech services company
They are good. There are some times where there is a bug that is taking some time to figure out, but in the end they...
Read full review of Aurea CX Messenger »
Mayra Cifuentes
Integration Engineer Leader at a retailer
The support is very useful and we have called every month with them for following up on the cases that we have in...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give...
Read full review of Actional »
Hardik Chavda
Savvion (BPM) J2EE Developer at a tech vendor
8.75 out of 10 (as I am not aware of any more efficient product than this).
Read full review of Aurea CX Process »
Anonymous User
IT Analyst at a tech services company
The current support model is excellent. I hope they continue the same going forward.
Read full review of Aurea CX Messenger »
Anonymous User
Enterprise Architect at a government
We've been in touch with technical support in the past. Their service is okay. We're satisfied with the level of...
Read full review of Aurea CX Messenger »
Anonymous User
Consultant at a comms service provider
Customer Service: I would give customer service a rating of an eight out of 10. Technical Support: I would give...
Read full review of Aurea CX Messenger »
Anonymous User
ENK lead Developer (Java) at a energy/utilities company
Technical support is not so good lately. Aouali Park was the best partner ever, but later the Indian support was just...
Read full review of Aurea CX Messenger »

Review 1 of 9

Ramandeep S
Director of Quality Engineering at a manufacturing company
Technical support doesn't respond the moment you put up a query, so it takes time to get a response from the customer...
Read full review of BlazeMeter »
Saurav Krishna
Data Engineering and AI Intern at a tech vendor
The support team responds within 24 hours after raising a ticket.
Read full review of Perforce Acana »
Anonymous User
Performance Architect at a tech vendor
My experience with the customer service and support have been very good.
Read full review of BlazeMeter »
Bharat Malik
Senior Automation Engineer at a financial services firm
The Perfecto technical support is good. We have had to raise multiple tickets for some of the issues that we've...
Read full review of Perfecto »
Kevin Lang
Director of Federal Sales at a tech services company
Delphix support is second to none. Most of those guys have been around for 10 or 12 years.
Read full review of Perforce Delphix »
Kristina Bogojevska
Product Manager at a manufacturing company
Their support is amazing. We have a technical consultant from Perfecto with whom we work. Whenever we need help with...
Read full review of Perfecto »
Analyn Garbosa
Project Manager at a financial services firm
The technical support has been very helpful. Whenever we raise a ticket from the support website portal, they reach...
Read full review of Perfecto »
Anonymous User
Sr. Test Engineering Manager - Embedded Linux SW / RF at a comms service provider
I have used the support from Klocwork. There was a transition time when we started using the solution which was not...
Read full review of Klocwork »
Specialist677
Specialist at a non-tech company
The technical support is good. They support us whenever we need it.
Read full review of Klocwork »
Priyanshu k
Release Train Engineer at a tech vendor
I rate customer support a perfect 10 out of 10 based on my recent interactions.
Read full review of Perforce Delphix »
BurhanShakil
Systems Engineer at a government
Their technical support has been really good. We have used Puppet technical support as well as third-party support...
Read full review of Perforce Puppet »
Krishna M Gopalakrishnan
Manager, Quality, Functional Safety, Cybersecurity Embedded Processing at a manufacturing company
I would rate Klocwork's technical support around 4 to 5 because they have a paid service model for faster responses,...
Read full review of Klocwork »
Sharathp Sherep
Sr Engineer at a tech vendor
I chose the rating of nine because Helix has the features it offers, the scalability solutions it offers, and the...
Read full review of Perforce Delphix »
Anonymous User
IT Operations Manager at a tech services company
We have not used to technical because the online community has been very good.
Read full review of Perforce Puppet »
Anonymous User
QA Automation & Perform Lead (C) at a retailer
The technical support is excellent. When we had hiccups during deployment, they responded quickly with effective...
Read full review of BlazeMeter »
Anonymous User
Director, QE Automation & Analytics at a financial services firm
The technical support is good. Our service-level agreement states that if we open a ticket, it has to be resolved...
Read full review of Perfecto »
Anonymous User
Technical Consultant at a tech services company
We are highly impressed with their technical support and I would give it a 9 out of 10 rating.
Read full review of Perforce Puppet »
Anonymous User
Technology services specialist at a financial services firm
They are very good. In the beginning, they held a workshop with our team, and whenever we ask questions, we are...
Read full review of BlazeMeter »
Anonymous User
Associate Software Engineer at a financial services firm
We get pretty good response times and I have someone I can contact very quickly if I have a problem.
Read full review of Perfecto »
Anonymous User
Advanced Product Developer - Software at a manufacturing company
I haven’t used Seapine / Perforce tech support directly. I have only interacted with our internal TestTrack...
Read full review of Helix ALM »
Real Klocwork User
TMS Product Architect
I haven't had direct contact with technical support.
Read full review of Klocwork »
Gautam Kar
Senior Cloud Performance Engineer at a tech services company
Support could be faster.
Read full review of BlazeMeter »
Anonymous User
Solutions Consultant at a tech services company
I don't deal with them directly, but I would rate them as adequate.
Read full review of Helix ALM »
WaqarTufail
Automation Architect at a financial services firm
The customer service is not available 24/7, which affects its rating. I would rate it as a seven because they respond...
Read full review of BlazeMeter »
Mehmet-Melek
Quality Assurance Engineer at a financial services firm
We encountered a problem when we ran the POC process. We contacted support, the consultant opened a ticket and then...
Read full review of Perforce Delphix »
Anonymous User
Chief Technology Officer at a insurance company
I rate the technical support a seven out of ten.
Read full review of Helix ALM »
Anonymous User
Associate - Projects at a tech services company
Customer Service: Customer service is 100%. Technical Support: Technical support is 100%.
Read full review of Perfecto »
Anonymous User
Embedded Software Developer at a tech services company
The tool has good support for static analysis.
Read full review of Klocwork »
Marco Wwrthon
CEO at a comms service provider
I would rate Zend's support as seven or eight out of ten. They provided good support and answered our queries promptly.
Read full review of Zend »
Nirav Patel
Software Engineer at a tech vendor
Customer support for BlazeMeter is commendable, offering 24/7 assistance. Whenever I reach out via email, I receive a...
Read full review of BlazeMeter »

Review 1 of 30

Technical Support

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