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Avaya vs West Technology Group

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Avaya
Based on 20 reviews.
West Technology Group
Overview
Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that provides multi-channel business communication solutions for customer & team engagement. Avaya currently services more than 95% of the Fortune 500 organizations- Asia Pacific; Caribbean, Latin America; Europe, Middle East & Africa; Middle East & Africa and United States and Canada. In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.
West Corporation is a publicly traded telecommunications services provider based in Omaha, Nebraska. West Corporation operates under two segments: Communications Services and Unified Communications to provide customer contact services, conferencing services, event services and emergency call operations. Gary and Mary West co-founded WATS Marketing of America in 1978. During the first decade, West Teleservices hired thousands of employees and reached over $100 million in net proceeds.
Sample Customers
West Holly
Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center
Popular Solutions
Top Industries
Manufacturing Company
14%
Comms Service Provider
9%
Financial Services Firm
7%
Computer Software Company
7%
No Data Available
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
Review 1 of 9
No Data Available
Technical Support
No Data Available
No Data Available
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