Compare Axway vs FIS

Axway

Based on 48 reviews.

FIS

Based on 1 review.

Sample Customers

Axway AMPLIFY Syncplicity

Siemens

Popular Solutions

Axway AMPLIFY API Management

4 reviews

Axway AMPLIFY Managed File Transfer

8 reviews

Axway AMPLIFY Application Integration

0 reviews

FIS Protegent

0 reviews

Top Industries

Financial Services Firm

15%

Construction Company

Manufacturing Company

Computer Software Company

Financial Services Firm

29%

Computer Software Company

Construction Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My main use case with Axway AMPLIFY Managed File Transfer is reliable, secure, and compliant file transfer across...
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
For the B2B gateway, we are exposing a few APIs and those are exposed as APIs, and the messaging format that we use...
Read full review of Axway AMPLIFY B2B Integration »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
I have used Axway AMPLIFY API Management to expose and manage APIs across different internal and external...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use the solution for dealers. We also use it to integrate internal applications.
Read full review of Axway AMPLIFY Application Integration »
Suresh Boga
SC at Capgemini
I am looking for free tools which can replace Axway OmniVision.
Read full review of Axway OmniVision [EOL] »

Review 1 of 5

Anonymous User
digital strategist at SMD Services

Read full review of FIS Protegent »

Review 1 of 1

Customer Service

Manikanth Reddykistammagari
Senior System Analyst at a manufacturing company
My experience with Axway customer support has been positive and responsive. When we have encountered issues or needed...
Read full review of Axway AMPLIFY Managed File Transfer »
AnkitSingh6
Senior Lead Analytics Engineer at a outsourcing company
Customer support for Axway AMPLIFY API Management is generally helpful and knowledgeable. The response time for...
Read full review of Axway AMPLIFY API Management »
Eddy Koers
ICT - Operations Employee (Senior) at Menzis
I’m not a direct contact person. I don’t deal with technical support. I can’t say how helpful or responsive they are.
Read full review of Axway AMPLIFY Managed File Transfer »
Akash Dalebehera
Technical Specialist at a tech vendor
The model, since we are using other products of Axway as well, it's not a pay-per-use, it's a per-transaction model...
Read full review of Axway AMPLIFY B2B Integration »
Akash Dalebehera
Technical Specialist at a tech vendor
We have used the technical support team of Axway AMPLIFY API Management. Even though their responses are always very...
Read full review of Axway AMPLIFY API Management »
IgmarRautenbach
Managing Director at Tegra Solutions
I would rate their technical support a nine.
Read full review of Axway AMPLIFY Managed File Transfer »
Chris Grego
Business Development Manager at TPIsfotware
I would rate the technical support as a three out of five.
Read full review of Axway AMPLIFY API Management »
IgmarRautenbach
Managing Director at Tegra Solutions
We communicate with Axway, and they consistently respond fast. They provide alternative suggestions and address any...
Read full review of Axway AMPLIFY API Management »
Chris Grego
Business Development Manager at TPIsfotware
I never used the technical support because I usually go back to the provider. I never used the tech support because...
Read full review of Axway AMPLIFY API Management »
Sayantan Sarkar
Technical Lead at HCL Technologies
I rate the technical support a six out of ten.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director, Head of Transformation at a financial services firm
Our partners offer us support.
Read full review of Axway AMPLIFY API Management »
Anonymous User
Delivery Module Lead at a tech services company
Vendor support of this application is really good if you have opted for that.
Read full review of Axway Synchrony »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
The technical support services are good regarding response time and first-level support.
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Chief Integration Architect at a logistics company
Technical support is good. We get the support that is required.
Read full review of Axway AMPLIFY API Management »
Madhav Kondapalli
Solutions Architect at a retailer
Technical support is very helpful. We are happy with the level of service we receive.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Senior Systems Engineer at a financial services firm
I would give technical support a rating of 4/10. It was difficult to communicate in English with this team. Only a...
Read full review of Axway Automator »
Anonymous User
Associate Software Engineer at a tech vendor
We occasionally need help from the support team of Axway because some of the issues are very technical, and even go...
Read full review of Axway AMPLIFY API Management »
Siddhardha G
Associate at Ltim
Customer support for Axway AMPLIFY Managed File Transfer is very nice at 100 out of 100. On a scale of 1 to 10, I...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
manager at a non-profit
Axway AMPLIFY Managed File Transfer's customer support is amazing. When tapping into their customer support, they are...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Director - Service Operations at a tech services company
The technical support is very good.
Read full review of Axway Synchrony »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
We use Atos or Capgemini for support. At the moment, the support is good.
Read full review of Axway AMPLIFY Application Integration »
André Christófaro
Data & Analytics Architect at BM&FBOVESPA SA Bolsa de Valores Mercadorias e Futu
In my last experience, the enterprise support assigned by my company was better. We have a dedicated team for this...
Read full review of Axway AMPLIFY API Management »
Vishwas Nallabelli
Architect at a tech services company
I would give technical support a rating of 9/10.
Read full review of Axway AMPLIFY Managed File Transfer »
integarch67
Integration Architect / Specialist at a tech services company
Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and...
Read full review of Axway AMPLIFY API Management »
GuirinoCiliberti
Principal Solution Architect at a comms service provider
Axway technical support is good. They also have a very good website.
Read full review of Axway AMPLIFY Application Integration »
Anonymous User
Tactisch Middleware beheerder at a financial services firm
I would give technical support a rating of 8/10. When we needed a consultant, he came.
Read full review of Axway Synchrony »
SantoshKumar11
Application Support Engineer (owner) at a pharma/biotech company
The solution's technical support team is very good and responds very quickly.
Read full review of Axway AMPLIFY B2B Integration »
Anonymous User
Associate Software Engineer at a tech vendor
I could rate the technical support as having always provided resolutions, with the matter being the time it takes,...
Read full review of Axway AMPLIFY API Management »
SouvikGhosh
Application Development Senior Analyst at a computer software company
Axway technical support is great. I would probably give them an eight or nine out of 10. My only problem is that they...
Read full review of Axway AMPLIFY Managed File Transfer »
Anonymous User
Managed File Transfer Specialist at a financial services firm
Very good support, a high rating for onsite, phone, and web support.
Read full review of Axway AMPLIFY Managed File Transfer »

Review 1 of 30

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Technical Support

No Data Available

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