Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 128 reviews.

HashiCorp

Based on 93 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: December 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: December 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

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Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

2 reviews

BeyondTrust Endpoint Privilege Management

6 reviews

BeyondTrust Password Safe

8 reviews

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

Top Industries

Financial Services Firm

15%

Manufacturing Company

11%

Computer Software Company

Government

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
In Bangladesh, BeyondTrust Endpoint Privilege Management (EPM) is widely adopted for securing privileged access...
Read full review of BeyondTrust Endpoint Privilege Management »
Hahn Rolf
CEO at a security firm
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
PawanShirose
Associate Security Consultant at a tech services company
I am working on both BeyondTrust Password Safe and the PRA (Privileged Remote Access). I have three years plus...
Read full review of BeyondTrust Password Safe »
Anil Kishore
Lead Engg. Information Assurance at a computer software company
The use case for BeyondTrust Privileged Remote Access is to provide access to vendors without a VPN.When...
Read full review of BeyondTrust Privileged Remote Access »
Yacov Ben-Moshe
Contractor at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Nasir Akbar
Presales Engineer at a tech services company
The technical support of BeyondTrust Privileged Remote Access deserves a mark of three out of ten.
Read full review of BeyondTrust Privileged Remote Access »
Ben Masuku
Business Development Specialist at a tech services company
Their support team is very responsive. They have experienced engineers and we have direct contact with them if we...
Read full review of BeyondTrust Remote Support »
Md Abdul Hakim
System Engineer at a tech services company
BeyondTrust support is reliable. I would rate support as a seven out of ten.
Read full review of BeyondTrust Endpoint Privilege Management »
Prashant Uppuluri
Solution Architect at a tech services company
When providing a license for BeyondTrust, a certain subscription support function is provided to end users based on...
Read full review of BeyondTrust Endpoint Privilege Management »
Akash Jogbond
Team Lead at a security firm
I've used technical support in the past. The product was initially developed by Avecto. Then BeyondTrust purchased...
Read full review of BeyondTrust Endpoint Privilege Management »
Chella Chalapathi
Senior Technical Program Manager at a consultancy
The support team who are interfacing with us, are excellent. They are on time for any response, but probably what I...
Read full review of BeyondTrust Remote Support »
Himanshu-Pandey
Senior Manager at a consultancy
The customer service is excellent. They are responsive to severity issues immediately, however, coordination could...
Read full review of BeyondTrust Remote Support »
NasirAkbar
Presales Engineer at a tech services company
I rate the support of BeyondTrust Endpoint Privilege Management a seven out of ten. I did not work with them much,...
Read full review of BeyondTrust Endpoint Privilege Management »
Muhammad Baber
System Administrator at a retailer
The technical support is very supportive. The support persons help us every time we ask them for help.
Read full review of BeyondTrust Endpoint Privilege Management »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
There is good documentation available so if I'm missing anything the BeyondTrust site documentation has all the answers.
Read full review of BeyondTrust Remote Support »
Ali Hatamleh
IT operations manager at a tech services company
The technical support is very cooperative. Although I haven't faced any critical situations, the tickets for minor...
Read full review of BeyondTrust Password Safe »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
I've dealt with technical support in the past, and they are quite good. When I had a critical case, they were...
Read full review of BeyondTrust Password Safe »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Milos Tolpa
IT Engineer
The technical support is okay, although, for this region, it is a little bit tougher. They are expanding the market...
Read full review of BeyondTrust Remote Support »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
Yacov Ben-Moshe
Contractor at a financial services firm
Based on my experience from at least two years ago, I found the technical support from BeyondTrust to be very good.
Read full review of BeyondTrust Password Safe »
PHILIP OLANIYAN
Relationship Manager at a tech services company
The technical support is very good.
Read full review of BeyondTrust Password Safe »
Chris Derjany
Security Solutions Architect at a tech services company
I never had a problem for which I needed their technical support. The product is simple and easy to use. Our team is...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Senior Professional at a tech company
Customer Service: Highly professional level. Technical Support: They provide high quality and timely support.
Read full review of BeyondTrust Remote Support »
Anonymous User
It Manager
Their customer support is very good. They are quick, knowledgeable, and helpful.
Read full review of BeyondTrust Privileged Remote Access »
MARK BRANDON
Sr VP fo Business Operations at a tech services company
I don't know of any interaction with technical support. I've never reached out to them in the past.
Read full review of BeyondTrust Remote Support »
Anonymous User
IAM Senior Solutions Architect at a tech services company
I used to work there. I know this stuff by heart, so I don't need to call them.
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
AD System Administrator at a government
The technical support is through our vendor.
Read full review of BeyondTrust Password Safe »
Anonymous User
Cybersecurity Architect at a tech vendor
Their support team is outstanding, really the best in the industry. The support engineers are well-trained and they...
Read full review of BeyondTrust Remote Support »
Anonymous User
Information Security Manager at a financial services firm
With the exception of Macs, technical support is very helpful.
Read full review of Leiberman RED Identity Management [EOL] »
Anonymous User
ICT Technology & Release Manager at a healthcare company
Technical support is always good when engaged. We do not need to contact often. We mainly engage to answer questions...
Read full review of BeyondTrust Remote Support »
Anil Kishore
Lead Engg. Information Assurance at a computer software company
We provide ticket-based support for BeyondTrust Password Safe to our customers. They only reach out to us during...
Read full review of BeyondTrust Password Safe »
Anonymous User
PAM Architect at a comms service provider
The technical support is phenomenal. They were available even for middle-of-the-night outages during scheduled updates.
Read full review of BeyondTrust Password Safe »
Kevin Baldwin
PC Technician at a university
We rarely need support for anything, but when we do, they are on it and always helpful.
Read full review of BeyondTrust Remote Support »
Anonymous User
Manager at a consultancy
The support that we have from BeyondTrust is good.
Read full review of BeyondTrust Password Safe »

Review 1 of 30

Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
I've never used HashiCorp Vault's support, so I won't be able to rate it accurately. I would say it's probably a 10,...
Read full review of HashiCorp Vault »
Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at a tech services company
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at a aerospace/defense firm
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Santhosh C
Lead Infrastructure Consultant at a tech vendor
The customer support for HashiCorp Vault is good.
Read full review of HashiCorp Vault »
ManishKumar10
Cloud Architect at a tech services company
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Cloud Engineer at a manufacturing company
I have not interacted with customer support yet.
Read full review of HashiCorp Consul »
Anonymous User
Director, Information Technology Audit at a financial services firm
I've not interacted with the customer support team for HashiCorp Cloud Platform (HCP).
Read full review of HashiCorp Cloud Platform (HCP) »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
RamanaBhavaraju
Founder & Principal Architect at a tech services company
The technical support is pretty good.
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at a energy/utilities company
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Mohamed Anees
Lead DevOps Engineer at a comms service provider
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at a consultancy
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Database Administrator at a financial services firm
The customer support has been good so far; I have no complaints.
Read full review of HashiCorp Cloud Platform (HCP) »

Review 1 of 30

Technical Support

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