Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 125 reviews.

HashiCorp

Based on 74 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

June 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: June 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

June 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: June 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

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Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

3 reviews

BeyondTrust Endpoint Privilege Management

8 reviews

BeyondTrust Password Safe

11 reviews

HashiCorp Terraform

18 reviews

HashiCorp Vault

8 reviews

HashiCorp Cloud Platform (HCP)

4 reviews

Top Industries

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Government

Financial Services Firm

19%

Computer Software Company

13%

Manufacturing Company

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at Corporate Projukti Limited
In Bangladesh, BeyondTrust Endpoint Privilege Management (EPM) is widely adopted for securing privileged access...
Read full review of BeyondTrust Endpoint Privilege Management »
Hahn Rolf
CEO at MICRODYN AG
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
Hahn Rolf
CEO at MICRODYN AG
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve...
Read full review of BeyondTrust Privileged Remote Access »
Anil Kishore
Lead Engg. Information Assurance at ACPL Systems Pvt Ltd
Currently, we have one customer using BeyondTrust Password Safe. BeyondTrust Password Safe is usually used for two...
Read full review of BeyondTrust Password Safe »
Yacov Ben-Moshe
Contractor at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Eugene Paden
CTO at a computer software company
I use it to deploy our Kubernetes clusters and Boomi as well. I can run Boomi by itself and not worry about Terraform...
Read full review of HashiCorp Terraform »
Anand-Awasthi
Cloud Solutions Architect at IBM
The main use cases for HashiCorp Vault are dynamic secrets and certificate management, which provide security, such...
Read full review of HashiCorp Vault »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We use HashiCorp Cloud Platform (HCP) ( /products/hashicorp-cloud-platform-hcp-reviews ) Terraform (...
Read full review of HashiCorp Cloud Platform (HCP) »
Manjunath Reddy
Senior Customer Architect at a computer software company
I use the solution for service discovery and orchestration. We have a lot of microservices architecture.
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
There is good documentation available so if I'm missing anything the BeyondTrust site documentation has all the answers.
Read full review of BeyondTrust Remote Support »
Gary Jolley
PAM Architect at GCA
The technical support and customer services are phenomenal. There were instances when we experienced outages during...
Read full review of BeyondTrust Password Safe »
Hahn Rolf
CEO at MICRODYN AG
They have really great support. If you have to call, for example, someone at Microsoft, you need to wait in a queue...
Read full review of BeyondTrust Privileged Remote Access »
Ben Masuku
Business Development Specialist at Wire Speed Systems`
Their support team is very responsive. They have experienced engineers and we have direct contact with them if we...
Read full review of BeyondTrust Remote Support »
Himanshu-Pandey
Senior Manager at Accenture
The customer service is excellent. They are responsive to severity issues immediately, however, coordination could...
Read full review of BeyondTrust Remote Support »
Chella Chalapathi
Senior Technical Program Manager at Infosys
The support team who are interfacing with us, are excellent. They are on time for any response, but probably what I...
Read full review of BeyondTrust Remote Support »
Md Abdul Hakim
System Engineer at Corporate Projukti Limited
BeyondTrust support is reliable. I would rate support as a seven out of ten.
Read full review of BeyondTrust Endpoint Privilege Management »
Lance Jones
Information Technology Operations Manager at a educational organization
I have used their support. Every time I've used it, they have been very useful and beneficial. It has not been one of...
Read full review of BeyondTrust Privileged Remote Access »
Charles Newman
Architect at a tech services company
Customer service and support are great!
Read full review of BeyondTrust Password Safe »
Anonymous User
Senior Account Executive at a tech services company
The technical support is excellent. Bomgar also offers a very rich, technical documents website online. Their support...
Read full review of BeyondTrust Remote Support »
Anonymous User
Teaching Assistant at a university
I am totally satisfied with the product's tech support.
Read full review of BeyondTrust Password Safe »
IshtiaqKhalil
Information Security Engineer at BOK
I rate technical support from BeyondTrust at around eight or nine because it is very good and helpful. It is always...
Read full review of BeyondTrust Password Safe »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
P MQ
CEO at a non-tech company
Customer service is acceptable. There is a lot of online documentation and knowledge base articles. They offer...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Configuration Specialist at a pharma/biotech company
I would say it's better than most.
Read full review of BeyondTrust Remote Support »
Anonymous User
Cybersecurity Architect at a tech vendor
Their support team is outstanding, really the best in the industry. The support engineers are well-trained and they...
Read full review of BeyondTrust Remote Support »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
Anonymous User
Team Lead, Network Infrastructure Business at a tech services company
We have been in touch with technical support and we are satisfied with them.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Senior Professional at a tech company
Customer Service: Highly professional level. Technical Support: They provide high quality and timely support.
Read full review of BeyondTrust Remote Support »
Saurabh Sarjine
Sr Security Analyst at a tech services company
Their support is pretty good. They are available for any issues. I would rate them an eight out of ten.
Read full review of BeyondTrust Password Safe »
Prithivi R.
Lead consultant at Aujas cybersecurity
I rate BeyondTrust support an eight out of ten. We are still in the initial stage, so we are building servers and...
Read full review of BeyondTrust Privileged Remote Access »
Prithivi R.
Lead consultant at Aujas cybersecurity
Their support is very good. As soon as we log a case, their support engineers respond and help us out. The response...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Enterprise Service Desk Systems Manager at a manufacturing company
The only time we had to work with them was for the initial setup. Their professional support helped us out with that....
Read full review of BeyondTrust Remote Support »
Anonymous User
I.S. Architect at a insurance company
Their technical support is not that bad, but it can be improved.
Read full review of BeyondTrust Password Safe »
Anonymous User
Head of Communications at Stadt Winterthur
We deal with a person from the vendor to handle our maintenance, and we never have to contact technical support...
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Senior Specialist at a tech services company
Some of them are very good, and some of them are not good. Sometimes, you get a quick resolution, but sometimes, it...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Sr Platform Engineer at a construction company
Technical support is mostly good.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
PAM Architect at a comms service provider
The technical support is phenomenal. They were available even for middle-of-the-night outages during scheduled updates.
Read full review of BeyondTrust Password Safe »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
Manager at a consultancy
The support that we have from BeyondTrust is good.
Read full review of BeyondTrust Password Safe »

Review 1 of 30

Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at Letsbank
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Zeeshan Akhtar
Full stack developer at a tech vendor
I haven't personally interacted with HashiCorp's technical support team.
Read full review of HashiCorp Nomad »
UsmanAhmad
Principal DevOps Engineer at 10Pearls.
I was facing some issues, but I didn't approach them because I just read the Terraform documentation and the...
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Dima Dorofeyev
Senior DevOps/Build Engineer at Dataart
As the solution is open source, support is community based.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at IOTANS
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Mohammed Fareed
Azure DevOps Lead at DXC Technology
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Rakib Mahmood
Chief Technology and Strategy Officer at The White House
HashiCorp provides very good documentation so we haven't needed to contact technical support. They also have GitHub...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at Accenture
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
Anonymous User
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Govinda Raju
AWS Engineer at Unemployed
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Chendrayan Venkatesan
Cloud Automation Engineer at Shell
Technical support is offered by HashiCorp, but we can't call HashiCorp for technical support because we don't...
Read full review of HashiCorp Terraform »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at WhizAI
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Akshay Sarode
DevOps Engneer at SCL IT Technologies Pvt Ltd
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Azure DevOps Engineer at a consultancy
I've contacted the support team a few times when getting errors.
Read full review of HashiCorp Terraform »
ArpanBalpande
Senior Information Technology System Analyst at YAUSH Technologies
We did interact with their technical support. It was easy to schedule a call with them. It was also easy to contact...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at Fortude.co
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Marco Battistoni
IT Manager at a government
HashiCorp's technical support is very good. They know what they're talking about.
Read full review of HashiCorp Terraform »
BernardParinas
Consultant at Accenture
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Mohamed Anees
Lead DevOps Engineer at Etisalat
I have never contacted HashiCorp support directly because, so far, I haven't had to.
Read full review of HashiCorp Vault »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
OmerMizrahi
DevOps Engineer at BioCatch
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
ManishKumar10
Cloud Architect
We didn't deal too much with technical support. Largely, we would do any repairs by looking at the documentation on...
Read full review of HashiCorp Vault »

Review 1 of 30

Technical Support

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