Compare BeyondTrust vs HashiCorp

BeyondTrust

Based on 128 reviews.

HashiCorp

Based on 93 reviews.

Latest Research

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

HashiCorp Vault vs. BeyondTrust Password Safe

Updated: December 2025

Buyer's Guide

BeyondTrust Password Safe vs. HashiCorp Vault

December 2025

BeyondTrust Password Safe vs. HashiCorp Vault

Updated: December 2025

Overview

BeyondTrust is an American company that develops, markets, and supports a family of privilege identity management and vulnerability management products for UNIX, Linux, Windows and Mac OS operating systems. BeyondTrust was originally founded in 2006 and provided Least Privilege Management software for the Microsoft Windows OS, before UNIX vendor Symark acquired BeyondTrust in 2009 and adopted BeyondTrust as the new company name.

Information Not Available

Sample Customers

BeyondTrust Endpoint Privilege Management

Aera Energy LLC, Care New England, James Madison University

BeyondTrust Privileged Remote Access

Horizon Beverage, Air Liquide, Gateway Bank of Florida

BeyondTrust Password Safe

Aera Energy LLC, Care New England, James Madison University

BeyondTrust DevOps Secrets Safe

Starbucks, Ebay, CSC, RBC, Williams-Sonoma, Carbonite

BeyondTrust Remote Support

InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation

HashiCorp Vault

Adobe, SAP Ariba, Citadel, Spaceflight, Cruise

Popular Solutions

BeyondTrust Remote Support

2 reviews

BeyondTrust Endpoint Privilege Management

6 reviews

BeyondTrust Password Safe

8 reviews

HashiCorp Terraform

13 reviews

HashiCorp Vault

12 reviews

HashiCorp Cloud Platform (HCP)

10 reviews

Top Industries

Financial Services Firm

14%

Manufacturing Company

11%

Computer Software Company

Government

Financial Services Firm

17%

Computer Software Company

11%

Manufacturing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Md Abdul Hakim
System Engineer at a tech services company
In Bangladesh, BeyondTrust Endpoint Privilege Management (EPM) is widely adopted for securing privileged access...
Read full review of BeyondTrust Endpoint Privilege Management »
PawanShirose
Associate Security Consultant at a tech services company
I am working on both BeyondTrust Password Safe and the PRA (Privileged Remote Access). I have three years plus...
Read full review of BeyondTrust Password Safe »
Hahn Rolf
CEO at a security firm
Normally, my customers use the solution with their internal service desk to support their employees, whether at their...
Read full review of BeyondTrust Remote Support »
Anil Kishore
Lead Engg. Information Assurance at a computer software company
The use case for BeyondTrust Privileged Remote Access is to provide access to vendors without a VPN.When...
Read full review of BeyondTrust Privileged Remote Access »
Yacov Ben-Moshe
Contractor at a financial services firm
We are using BeyondTrust DevOps Secrets Safe for all the security, such as logins, minimum privileges, Safe, and VPN.
Read full review of BeyondTrust DevOps Secrets Safe »

Review 1 of 5

Manish Indupuri
senior DevOps engineer at a tech services company
In our organization, we implement HashiCorp Vault to securely manage and centralize all application and...
Read full review of HashiCorp Vault »
Vaishnavi Pramod Isasre
DevOps Cloud Engineer at a consultancy
The usual use cases for HashiCorp Terraform that I work with mostly include automating tasks such as provisioning...
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
My main use case for HashiCorp Cloud Platform (HCP) is that we used HashiCorp Consul and HashiCorp Vault. HashiCorp...
Read full review of HashiCorp Cloud Platform (HCP) »
Zeeshan Akhtar
Full stack developer at a tech vendor
Our organization has a microservices architecture with different microservices based on business domains. We've been...
Read full review of HashiCorp Nomad »
Anonymous User
Cloud Engineer at a manufacturing company
My main use case for HashiCorp Consul is a proof of concept. I am trying to see how HashiCorp Consul enables our...
Read full review of HashiCorp Consul »

Review 1 of 5

Customer Service

SteveJenovai
Sr Technical Product Manager (Sr. Consultant at Computronix) at a comms service provider
Technical support is pretty solid. There's probably a little bit of room for improvement, however, we can get help...
Read full review of BeyondTrust Privileged Remote Access »
Hahn Rolf
CEO at a security firm
Customer support was better in the past. About two years ago, the response times became longer. I would rate it a...
Read full review of BeyondTrust Remote Support »
Ali Zeeshan Hasnain
Associate Security Engineer at a security firm
There is good documentation available so if I'm missing anything the BeyondTrust site documentation has all the answers.
Read full review of BeyondTrust Remote Support »
Mohammed-Talukdar
Lead Cyber Security Architect at a tech services company
The customer service and support were always very good. When I was a customer, we had a systems integrator partner...
Read full review of BeyondTrust Endpoint Privilege Management »
Sandeep Kundargi
Technical Lead at a tech vendor
Their support was excellent, providing valuable responses within a few hours. However, during the transition period,...
Read full review of BeyondTrust Endpoint Privilege Management »
Vinay Dabas
Senior Sales Engineer at a tech services company
I would rate support as nine out of ten. Technical support is good and has improved over time. At one point, most of...
Read full review of BeyondTrust Password Safe »
Ali Hatamleh
IT operations manager at a tech services company
The technical support is very cooperative. Although I haven't faced any critical situations, the tickets for minor...
Read full review of BeyondTrust Password Safe »
Justin Glasscock
Privilege Access Management Consultant at a tech services company
I would say five their support team has always been very helpful and timely.
Read full review of BeyondTrust Remote Support »
Ben Masuku
Business Development Specialist at a tech services company
Their support team is very responsive. They have experienced engineers and we have direct contact with them if we...
Read full review of BeyondTrust Remote Support »
Anonymous User
Tech Support Manager at a retailer
Customer Service: 10++++ Technical Support: 10++++++
Read full review of BeyondTrust Remote Support »
Anonymous User
Information Security & PreSales Officer at a tech services company
Until now, there hasn’t been local direct support in Australia, so any support has to be raised via email and there...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
AD System Administrator at a government
The technical support is through our vendor.
Read full review of BeyondTrust Password Safe »
Anonymous User
Application Specialist, Application Operation Digital Advisory & Application Services at a tech services company
I would rate the technical support as a nine out of 10. They are polite, quick, and good with follow-ups.
Read full review of BeyondTrust Remote Support »
Anonymous User
General Manager at a tech services company
The support for the solution is not very good, they could improve by being quicker.
Read full review of BeyondTrust DevOps Secrets Safe »
Anonymous User
Manager at a consultancy
The support that we have from BeyondTrust is good.
Read full review of BeyondTrust Password Safe »
Kevin Baldwin
PC Technician at a university
We rarely need support for anything, but when we do, they are on it and always helpful.
Read full review of BeyondTrust Remote Support »
Owen Nunez
Security Engineer at a financial services firm
We were down early Friday, and we tried to get a team to help us. It took a whole weekend. They need to be better at...
Read full review of BeyondTrust Password Safe »
Anonymous User
Sr. Manager Cyber Security at a manufacturing company
Their support line is good. They're familiar with the product, and they have expertise with the product. So far, any...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
IT Specialist at a comms service provider
I would like to differentiate the implementation team and the technical support as they are two separate entities....
Read full review of BeyondTrust Privileged Remote Access »
Anonymous User
Desktop Support Specialist at a educational organization
Their technical support is top notch, although we have only used them a little. This product just works. I wish we...
Read full review of BeyondTrust Remote Support »
Anonymous User
Senior Solutions Engineer at a tech services company
I would give technical support a rating of 10/10. They are 100% U.S. based in Austin Texas. Their guys are top notch.
Read full review of Leiberman RED Identity Management [EOL] »
P MQ
CEO at a non-tech company
Customer service is acceptable. There is a lot of online documentation and knowledge base articles. They offer...
Read full review of BeyondTrust Endpoint Privilege Management »
StarTseng
Senior Technical Consultant at a tech services company
My support has come from the sales engineering team, not the support team, and I would rate the support at nine out...
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Director CTO Office at a tech services company
I don't deal with technical support but I haven't heard any complaints. I think they're okay.
Read full review of BeyondTrust Remote Support »
Sec7439EngR
Security Staff Engineer at a tech vendor
I would rate support at six out of 10. They need more people in the Pacific time zone.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
Presales manager at a security firm
Based on the feedback from my colleagues who have never complained about the technical support, I would say that the...
Read full review of BeyondTrust Privileged Remote Access »
Star Tseng
Senior Technical Consultant at a tech services company
I would rate their technical support as a nine out of 10. I have a technical support contact in Singapore.
Read full review of BeyondTrust Endpoint Privilege Management »
Anonymous User
DESKTOP RESEARCH at a recruiting/HR firm
Customer Service: 8/10 Technical Support: 10/10
Read full review of BeyondTrust Remote Support »
Anonymous User
CTO Subject Matter Expert at a media company
We have not contacted technical support after the implementation was complete.
Read full review of BeyondTrust Remote Support »
Mustafizur-Rahman
Senior Cyber Security Engineer at a tech services company
The technical support from BeyondTrust responds very shortly whenever a ticket is created.
Read full review of BeyondTrust Password Safe »

Review 1 of 30

Manish Indupuri
senior DevOps engineer at a tech services company
We have not reached out to customer support much, but we have reached out for a few issues in the initial setup. We...
Read full review of HashiCorp Vault »
Stephen Adeniyi
Kubernetes Consultant, Cloud Architect at a computer software company
Terraform is an open-source product, so we rely on documentation. I rate the Terraform documentation five out of 10....
Read full review of HashiCorp Terraform »
Dima Dorofeyev
Senior DevOps/Build Engineer at a computer software company
Some responses are very long, and some needed features take a lot of time.
Read full review of HashiCorp Terraform »
Bonface Shisakha
IT Security Engineer at a security firm
I have not had any interactions with customer support for HashiCorp Vault, but I appreciate the level of effort that...
Read full review of HashiCorp Vault »
JD Douglas
Managing Trustee and CTO at a financial services firm
Technical support is very good.
Read full review of HashiCorp Terraform »
Eryk Lawyd
Tech Lead DevSecOps at a financial services firm
Their customer support is the worst. I opened a ticket, and I never got an answer, and the community does not listen...
Read full review of HashiCorp Terraform »
PradeepEppalli
Cloud & DevOps Architect at a tech services company
It would be great to have faster resolution of instances where there are bugs in the system.
Read full review of HashiCorp Terraform »
Vishv Gajjar
Global BD & Partner Alliance at a tech services company
I haven't contacted technical support yet.
Read full review of HashiCorp Cloud Platform (HCP) »
Asad Rizvi
Senior Software Engineer at a retailer
I have not contacted support.
Read full review of HashiCorp Terraform »
Marek Kubovic
Cloud and DevOps Architect at a tech services company
I have not contacted technical support.
Read full review of HashiCorp Terraform »
Maxim-Chepukov
DevOps Engineer at a tech services company
I have not used the technical support from HashiCorp Terraform.
Read full review of HashiCorp Terraform »
Rajib Aich
SR. systems specialists at a financial services firm
Customer support was great.
Read full review of HashiCorp Cloud Platform (HCP) »
Mohammed Fareed
Azure DevOps Lead at a tech vendor
I rate HashiCorp seven out of 10 for technical support.
Read full review of HashiCorp Terraform »
Phanindra Sangers
Associate DevOps Engineer at a computer software company
The feedback provided by the technical support team doesn't resolve the issue.
Read full review of HashiCorp Consul »
Anonymous User
Cloud Architect at a tech vendor
Whenever we face any issues, we escalate it to HashiCorp technical support, and we get that support. We have regular...
Read full review of HashiCorp Terraform »
OmerMizrahi
DevOps Engineer at a tech services company
I haven't needed to contact their technical support.
Read full review of HashiCorp Terraform »
Akshay Sarode
DevOps Engneer at a tech services company
I have not faced any significant issues that required me to contact support, however, they provide mail IDs, a...
Read full review of HashiCorp Terraform »
Anonymous User
Project Manager at a comms service provider
I never needed to contact their technical support. We were a potential client, and they were setting up meetings, and...
Read full review of HashiCorp Vault »
Anonymous User
Executive Vice PresidentExecutive at a government
I have not contacted technical support. I have not needed it.
Read full review of HashiCorp Terraform »
Satty
Cloud Solutions Architect
Because I am using the open-source version, I have not contacted technical support.
Read full review of HashiCorp Vault »
Alok M
IAM Consultant at a tech vendor
I have not interacted with any customer support team.
Read full review of HashiCorp Vault »
Mykola Pelyp
Senior Azure DevOps Engineer at a computer software company
We use the free open-source version of Terraform so it can take time to resolve problems. The issues are generally...
Read full review of HashiCorp Terraform »
Anonymous User
Teaching Assistant at a university
HashiCorp Vault's support is great, and we get answers immediately.
Read full review of HashiCorp Vault »
BernardParinas
Consultant at a consultancy
I've never used an enterprise setup, so my experience is with the open-source HashiCorp Vault. I don't maintain it; I...
Read full review of HashiCorp Vault »
Dilshad Ahamad
Cybersecurity & DevSecOps Lead at a tech services company
I have not required customer service or technical support from HashiCorp, as I am using the open-source solution, and...
Read full review of HashiCorp Vault »
Govinda Raju
AWS Engineer at a tech services company
My company employs seniors with extensive experience for complicated issues, but I have not escalated any questions...
Read full review of HashiCorp Terraform »
Ruwan Senarathne
Technical Lead at a tech services company
We went with the opensource version, so we did not get enterprise support.
Read full review of HashiCorp Vault »
Anonymous User
Sr. MTS Software Engineer at a financial services firm
We have never used their technical support.
Read full review of HashiCorp Terraform »
Anonymous User
operations Manager at a university
Issues get resolved much more quickly now, with most of these solutions being almost readily available, and if...
Read full review of HashiCorp Cloud Platform (HCP) »
SravaniVelagapudi
DevOps Engineer at a financial services firm
We have not used support from HashiCorp Cloud Platform (HCP). Documentation is good but can be more descriptive for...
Read full review of HashiCorp Cloud Platform (HCP) »

Review 1 of 30

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.