Compare BiZZdesign vs Orbus Software

BiZZdesign

Based on 31 reviews.

Orbus Software

Based on 20 reviews.

Latest Research

Buyer's Guide

BiZZdesign HoriZZon vs. iServer

August 2026

iServer vs. BiZZdesign HoriZZon

Updated: August 2026

Buyer's Guide

BiZZdesign HoriZZon vs. iServer

August 2026

BiZZdesign HoriZZon vs. iServer

Updated: August 2026

Buyer's Guide

BiZZdesign HoriZZon vs. OrbusInfinity

August 2026

BiZZdesign HoriZZon vs. OrbusInfinity

Updated: August 2026

Sample Customers

BiZZdesign HoriZZon

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance

iServer

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Popular Solutions

BiZZdesign HoriZZon

17 reviews

iServer

2 reviews

OrbusInfinity

0 reviews

Top Industries

Financial Services Firm

20%

Manufacturing Company

11%

Government

Outsourcing Company

Financial Services Firm

17%

Government

13%

Manufacturing Company

Insurance Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
My main use case for BiZZdesign HoriZZon is as a read-only content platform primarily for everyone. BiZZdesign...
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Review 1 of 1

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We use iServer to establish an enterprise architecture function in our organization.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
We use it for application inventory, reporting, and application capability mapping. We also do impact analysis and...
Read full review of OrbusInfinity »

Review 1 of 2

Customer Service

Venkat Raju Mallipudi
Chief Technology Enterprise & Solution Architect at Coreium Technology Solutions LLC
We struggled once to get adequate support. It took a long time to receive the solution we expected.
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Claus Raae
Partner and CEO at Raae-Consult ApS
I find BiZZdesign's customer support to be very good as they normally answer questions on a daily basis, sometimes...
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SubhraBanerjee
Enterprise Architect at American Century Investments
Their technical support is good. They're really professional and they respond quickly to any queries. They are good,...
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Kerim Yuksel
Founder And Managing Director at MOS
My experience with technical support has been good.
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BijoyTalukder
Enterprise Architect at a tech vendor
I would rate the technical support as a five out of ten.
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S. Suryaprabhakaran
Software Architect – R&D at Barco
The customer support for BiZZdesign HoriZZon is good. We get the details we are looking for, and also the support...
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Maamoun Hasuneh
Chief Enterprise Architect at EVC
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not...
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Anonymous User
Senior SAP Consultant at a tech vendor
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation, and I rate it a 9 because...
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Bijoy Talukder
Enterprise Architect at American Century Investments
Currently, we are educating people in system architecture, because somebody may only be comfortable doing something...
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Anonymous User
Owner at a tech vendor
Customer Service: Good - 8 Technical Support: Good - 8
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Lasse Storgaard
IT Architect at Sykehuspartner HF
The customer support has been very good, providing day-by-day feedback on both their support sites and directly with...
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OlcayKorol
Founder at MOS
Their support is really good.
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Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
Customer support for BiZZdesign HoriZZon could be better. On a 1 to 5 scale, I would rate it a 3.5. There is room for...
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AnthonyHomo
Enterprise Information Technology Architect at Akka Technologies
I haven't needed to contact customer support.
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Joanna Elizabeth Moore
Administrative Officer at a healthcare company
Customer support has been great; issues we have encountered have typically been resolved within an hour, with...
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Anonymous User
De Pratique Architecture De Domaine Leader at a financial services firm
I have never had to call customer support for BiZZdesign HoriZZon. We have an IT team that supports the application,...
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Olga Lucia Salgado
Senior Enterprise Architect at a manufacturing company
Our experience with their technical support has been very good. They have a system where you raise a ticket in their...
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Mohamed Charfi
Urbaniste Des Systèmes D'information at a transportation company
I find the customer support of BiZZdesign HoriZZon to be good.
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Anonymous User
Owner at a consultancy
I would rate their technical support a four out of five. It's sufficient because when I need something explained or...
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Mgrentrtech57
Sr Manager Enterprise Architect at CSL Behring
When we have technical issues, the person who helped us, was most experienced and he managed to solve our problem.
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Anonymous User
Owner at a tech services company
We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was...
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Anonymous User
Lead Technical Architect at The Cabinet Office
I didn't contact the tool's technical support for problems, but I did contact them for guidance. They're very open...
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Anonymous User
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company
I rate technical support an eight out of ten. They're good at solving problems and have good lines of communication...
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Anonymous User
Enterprise Architect at a financial services firm
BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when...
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Anonymous User
Head of Solutions Architecture and Modelling at a energy/utilities company
I have communicated a lot with the technical support team for the solution. The technical support team is very...
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Muditasharma Sharma
Director at Walltech Solutions Inc
Customer service was really good. I was able to get in touch with the people very closely working on the product and...
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Review 1 of 26

Antonios Lazanakis
Senior IT Solution Architect at a financial services firm
We are very satisfied with the solution’s technical support.
Read full review of iServer »
Kenneth Igiri
Enterprise Architect at Ecobank Transnational Incorporated
Their support is good. The response time is okay. They usually respond within a day, but it can always be improved.
Read full review of OrbusInfinity »
Damian Gawlowski
Business Architect at Netcompany
I never contacted the technical support team directly. The customers reached out to them in case of any issues. They...
Read full review of iServer »
AHMEDIBRAHIM1
Enterprise Architecture practice head at Positive Side Consultancy
The technical support team is responsive. However, they have yet to resolve some of the cases.
Read full review of iServer »
Anonymous User
Enterprise Information Architect at a university
Customer Service: 7/10 as the customer service is quite good, however, unfortunately the product itself isn't....
Read full review of iServer »
Mohamed-Salah
Digital Transformation Expert at a tech services company
We've been in touch with technical support in the past. We found them to be highly responsive. They're very good....
Read full review of iServer »
Anonymous User
Information Architect at a government
They provide excellent technical support.
Read full review of iServer »
Anonymous User
Manager Governance, Risk and Compliance at a tech services company
Can be improved as the vendor is based in UK. Having regional support could improve time and communications.
Read full review of iServer »
Anonymous User
Senior Associate Consultant at a consultancy
My client support has been great. Always ready to assist.
Read full review of iServer »
Anonymous User
Architect at a financial services firm
The technical support is very good. They are responsive and have a good customer portal to interact with. I rate the...
Read full review of iServer »
Anuj Shahi
Enterprise Architect at CCandC Solutions
From September 2014 through January 2015, I received help from the tech support staff of iServer. They were very...
Read full review of iServer »
Anonymous User
Specialist Business Analysis
We have not had any issues that required us to contact technical support.
Read full review of iServer »
Anonymous User
IT Security at a maritime company
A seven out of 10 for technical support.
Read full review of iServer »
Anonymous User
Solution Architect at a pharma/biotech company
I have been in touch with technical support and the service is fine.
Read full review of iServer »
MohamedSalah12
CEO at TargetState
The support I have received has been responsive.
Read full review of iServer »
Elma-Marks
Enterprise Architect at a financial services firm
The technical support is excellent. They have a complete customer support deployed.
Read full review of iServer »

Review 1 of 16

Technical Support

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