What is our primary use case?
Our main use case for BiZZdesign HoriZZon is to maximize our architecture end-to-end. We have many approaches to make architectural drawings and to try and link these to our CMDB, and our architecture was a bit of a mess. So what we try to do here is to get rid of Draw.io, to get rid of creating in Excel and Word and Visio, and to try and put everything into one tool, to have our whole business capabilities shown in one place where I can click and I can open up and I can see the integrations, and I can see which applications are connected to each other. I can see what integrations are connected, what they are doing, who owns them, who's responsible, when the next update is available, etc. So for me, everything is in one place instead of being on SharePoint and in 100 different places.
We have daily meetings within the business to understand how things are working; when we bring a new project out or have a new application, I need to document that application. I need to understand who is using it, who is owning it, who is responsible for any changes, and what the integrations within that application are. Here, I can draw a box, I can put a user, an endpoint within that box, I can put the data object; for example, an application like Workday has finance, procurement, and an HCM module. I can break down the specific domains and objects within that application and then help to build that application outwards. If someone logs in and doesn't know the application, they can make one click to open another screen or click on that integration, which tells them all the information about that integration. Everything is in one place, linked to our CMDB, which contains all information about who owns it, who is the business manager responsible for it, who is the support team, and everything is there, including when it should be end of life or when it needs an upgrade or how much it costs and how much the licenses are. Everything is in one place, making our life within the business a lot easier without having to go to multiple departments and worrying about people on vacation.
What is most valuable?
The best features that BiZZdesign HoriZZon offers mainly include the ability to drill down into the application, to put the metrics within a specific application, and to list the number of integrations or the integration touchpoints. I can put in who owns the application and have everything in a single place. It benefits me when I need to know who pays the bill for this application or what the annual cost of licenses is because I can access everything within a few seconds once I log into the application. Everything being in one place really benefits me from an architectural perspective and also benefits the architectural, enterprise architecture team and the business.
I find ArchiMate to be a very good tool within BiZZdesign HoriZZon that helps us build end-to-end workflows and drill into the application. It is not just an application where you draw boxes and a few lines to data objects, but it also allows you to drill down and make sequence diagrams to show end-to-end workflows. I am able to have a single box on the screen, and when I click on it to say "Welcome to WHO," I have a list of my enterprise architecture, data architecture, and infrastructure architecture. I can click on and see my architectural principles and my business principles, allowing me to drill down through other features and understand everything about our architectural landscape and the applications required within that landscape from the front page.
What needs improvement?
BiZZdesign HoriZZon is a great tool, but it has limitations. It is not really one-to-one for common applications like Visio, for example, and there are workarounds. We have written many workarounds to translate Visio into Excel and Excel into Visio for simple drawings, whereby we have thousands of drawings in our SharePoint applications that are written in Visio and we need those to be moved across. Instead of rewriting them, we have found ways to manipulate the way it is to move everything across. So, for me, it is a great tool that helps me and the business.
I see the online version as more popular than the downloadable version. I think better integrations to other tools, moving architecture from Visio and Enterprise Architect, could be made easier for migration into BiZZdesign HoriZZon. It is great if you do not have architecture tools, but if you are moving across from another, having everything in Visio requires a lot of work to recreate everything step-by-step because it may not be in the same format as BiZZdesign HoriZZon.
I rate it a nine because it is a great tool, but the user-friendliness regarding moving things across is a bit of a letdown. From a general perspective of the tool itself and what it does, it is second to none; I cannot fault the tool, only the process of not having the flexibility to allow migrations from other tools without help from someone in the organization.
For how long have I used the solution?
I have been an architect or I have been within IT for the last 30 years.
What do I think about the stability of the solution?
From my experience, BiZZdesign HoriZZon is stable, and I have not encountered any problems with it.
What do I think about the scalability of the solution?
I find BiZZdesign HoriZZon to be scalable for our needs, although I have not tested its limits beyond what I require at the moment.
How are customer service and support?
Customer support has been great; issues we have encountered have typically been resolved within an hour, with responsive communications from the customer support team about fixes and workarounds.
I would rate customer support a perfect ten out of ten since any issues that arise have been addressed quickly, and solutions or timelines for fixes are communicated effectively.
Which solution did I use previously and why did I switch?
As a consultant, I have used various solutions in the past, including Sparks, Visio, and ARIS from Software AG. My current need led me to adopt BiZZdesign HoriZZon after recommendations from within the United Nations, starting from scratch as we had nothing before.
What was our ROI?
I see a return on investment because it prevents people from creating or building new applications; BiZZdesign HoriZZon facilitates workflows. If workflows and integrations are present, they save the organization money by demonstrating what is already available, thus reducing the need to create duplications.
What's my experience with pricing, setup cost, and licensing?
I did not directly handle the pricing, setup cost, and licensing details as it is managed from a government perspective. WHO has recently cut back, leading us to a basic service model with a smaller number of read-only licenses. From a cost perspective, it still seems quite high, but I do not primarily deal with those aspects.
Which other solutions did I evaluate?
Prior to selecting BiZZdesign HoriZZon, we did send out an RFP to other competitors, but this tool was the one we had in mind due to its recommendations within the United Nations, following the process required.
What other advice do I have?
BiZZdesign HoriZZon is deployed as a SaaS solution in the public cloud, and while there are users with the downloaded version on their machines, it is not the old-fashioned data center type. I sign in via a data center located in Frankfurt, but whether it is public or private, I am not sure.
BiZZdesign HoriZZon is predominantly hosted on AWS, and we log in to it as a SaaS service on AWS, which is also based in Frankfurt.
We did not purchase BiZZdesign HoriZZon through the AWS Marketplace; instead, we bought it through the UN Marketplace. Other people within the UN were using it, and we received preferential rates by utilizing a tool already proven within the United Nations.
We build all regulatory and compliance principles within BiZZdesign HoriZZon. We have pages for regulations and compliance, listing compliance within and linking each regulation to the application. Everything is linked to understand what can be done or how the application complies. In Europe, we adhere to GDPR regulations, which help us mask sensitive data within the organization, and for audits, everything is displayed and described within BiZZdesign HoriZZon, aiding users in understanding their limitations for specific applications or integrations.
Collaboration between different teams is limited within our organization because we have a limited user base, with around 20 main applications and each application owner having access to BiZZdesign HoriZZon to create their own architectural models. While collaboration exists between core applications, challenges arise when people leave or retire since applications may not be handed over appropriately.
BiZZdesign HoriZZon helps us really understand existing IT systems; most have been replaced or integrated into the new landscape. It provides better visibility on what applications are owned by specific business units, which is especially beneficial during audits. The tool allows users to search for applications and confirm their existence, ensuring clarity on what is being used.
We utilize ArchiMate for BPM, allowing business owners to build end-to-end workflows, which aids our support teams in recognizing blockages in different business processes and integrations. It has substantially aided us from a support perspective by limiting downtime, where previously everything was documented and less accessible.
BiZZdesign HoriZZon allows us to align IT and business strategy effectively. It helps us understand what applications are out there and what functionality they have, so if someone wants to bring in a new application or requirement, they can search and find that the data already exists or can be integrated, saving both time and resources.
We do not use BiZZdesign HoriZZon for change management; we have specific tools for that. From a versioning perspective, we are able to list the versions of applications, but it is typically not for change management, although it keeps our architectural modeling up to date with the latest architectural drawings.
I think it makes life easier within the organization; everything is in one place, allowing people to have read-only access to understand certain integrations or parts of the business. They can go in and see if an integration or application is available, which makes life a lot easier. People do not have to create a new application or separate integrations; they can pick something out of the catalog and utilize something already there by understanding who the owner of that integration or application is.
It is difficult to distinguish metrics here, but I would say there have been a lot of cost savings involved by using the tool to better identify what we have within our architectural landscape. In the past, someone would say they need a small application that can do this and they need an integration, and they would put an RFP out, leading to high costs. Now they can go in up front and see the integration with the data is there and the application can do what they need. This saves a lot of money for the future and is very important from an organizational perspective.
I see BiZZdesign HoriZZon as a good tool for the future and a market leader among other tools. Many architectural tools have failed to keep up with updates, but BiZZdesign continues to demonstrate how things should be progressing; I find it highly scalable and recommend it.
I would give BiZZdesign HoriZZon a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)