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reviewer1772670 - PeerSpot reviewer
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Real User
Feb 7, 2022
Seamlessly interweaves modeling languages but expensive and not user-friendly
Pros and Cons
  • "One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign."
  • "This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."

What is most valuable?

One of the main advantages of this solution is that they have representation in the Open Group Forum, which means that any changes in ArchiMate are immediately implemented in BiZZdesign. The other big advantage is its ability to interweave various modeling languages and provide a seamless view between them that allows one to navigate from one language to the other through the integrated links and cross-model relations.

What needs improvement?

This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master. Improving the capability of architects to use the tool would be a big improvement. In the next release, I'd like to see better integration with other product companies in this space, like CMDB and ServiceNow, and for BiZZdesign to introduce knowledge-sharing sessions to showcase new best practices, what's being promoted, client success stories etc.

For how long have I used the solution?

I've been using this solution for the last four-and-a-half years.

What do I think about the stability of the solution?

This is a fairly stable tool in terms of integrity and performance.

Buyer's Guide
BiZZdesign HoriZZon
June 2026
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

How are customer service and support?

BiZZdesign's technical support could be improved. For example, we have given them access to our environment, but when we log tickets, they're taken by their level-one team and only go to the experts with access to our environment once they progress. It would be better if when we're logging a specific problem in our environment, it could go directly to a person with access, which would propel the turnaround time. 

How was the initial setup?

Implementation was fairly complex because of constraints on resources when it comes to architects. Layers get implemented at various speeds, so there are gaps, which creates problems because the core layers are supposed to be addressed in parallel. The documentation is also not up to standard, and we would expect better support material in general.

What's my experience with pricing, setup cost, and licensing?

The pricing model is slightly on the high side and could be more competitive for long-term partnerships.

Which other solutions did I evaluate?

I've evaluated ARIS (which has an additional capability of process mining on its BPM layer and the Alfabet to handle enterprise architecture), TransUnion (whose Sparx tools are loose in the standards and haven't had good feedback), and Signavio.

What other advice do I have?

If you're thinking of implementing BiZZdesign, take it from a capability perspective. The first and primary element to be covered is the architecture capability the organization wishes to establish. Then have your use cases defined very clearly and factor in a fair bit of time for implementation to give it time to produce results. I'd rate this solution as seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Enterprise Architect at a manufacturing company with 201-500 employees
Real User
Jun 9, 2021
Helps us decide where we should invest in our IT portfolio, and will help us with mitigating risk in our landscape
Pros and Cons
  • "I like the flexibility of the modeling part for standards like ArchiMate and, at the same time, BPMN. It allows us to connect elements from different areas and to have a single repository and a single source of truth. It gives us one place to do analysis throughout the organization."
  • "BiZZdesign helps us look at everything in our enterprise architecture through a business capability lens, rather than in EA language."
  • "There is room for improvement in making it more seamless between the modeling and the analysis pieces. Sometimes you have to do some work in the backend to ensure that the HoriZZon portal really gets all of the information the way you want it. They are working on the seamlessness between what they call Enterprise Studio and HoriZZon."
  • "There is room for improvement in making it more seamless between the modeling and the analysis pieces."

What is our primary use case?

We use it for enterprise architecture information, with the main purpose today being to analyze our IT investment portfolio and the architecture related to it. That includes process, data, applications, and infrastructure. We collect all of that information by each of our initiatives or projects and we analyze it there. It gives us a single source of data.

We're using the latest cloud version.

How has it helped my organization?

It requires a lot of effort to really standardize and have a single source of truth. All of that effort can pay off when we scale and grow more and we can keep building on top of that. The functionality allows us to do that, even though I don't think we are using the full range of its capabilities yet. Because we are using the cloud version, they keep bringing new functionality. That sometimes allows us to do things in a better way.

We now have one way for communicating between IT and business, and that's true, as well, for our partners or implementers when we do IT projects. That way, everybody is talking about the same elements and we don't have different versions to refer to. The benefit is mainly in communication and collaboration.

In addition, the HoriZZon portal allows us to generate visualizations and charts that can be understood by people who aren't enterprise architects. We just started using that more extensively one month ago. It requires some understanding of how the data source works, but after you get to that point, it's pretty easy to start generating charts and information that non-technical people will get and understand. And at the end of the day, that is our purpose: to communicate to our broader audience. These visualizations and charts help business stakeholders assess and make investment decisions on technology to really optimize our IT investments, and they provide the right capabilities to achieve this strategy.

It will also help us to quickly identify where there are risks in our technology portfolio. We are implementing some metrics that allow us to measure and do a risk assessment of our applications. So far we have prepared all of the foundations to allow us to start creating that type of analysis. This is a very important aspect because it's a way that we can provide value to the organization, from the architectural perspective. So it's not only to help on the investment side, but also to prevent risk. In terms of putting plans in place to mitigate those risks, we are not there yet, but I think it will. We are still more at the stage of implementing the methodology, determining how we do assessments, and creating all of the metrics. When we finish those pieces, we will be able to use it to make decisions and plans.

BiZZdesign helps us look at everything in our enterprise architecture through a business capability lens, rather than in EA language. We are translating almost every single action from the infrastructure or technical level into what it means in terms of our capabilities or functionality.

The solution also brings high visibility into the costs of how we are set up in our infrastructure. It comes down to two main areas: helping us to decide where we should put our investment in the portfolio, and at the same time, how we mitigate risk in our current landscape. Of course, that includes costs. But because we are just building the foundation, we haven't done that yet, but that's what we are going to end up using it for: our IT investments and analyzing our operating models.

What is most valuable?

I like the flexibility of the modeling part for standards like ArchiMate and, at the same time, BPMN. It allows us to connect elements from different areas and to have a single repository and a single source of truth. It gives us one place to do analysis throughout the organization. I also like the dashboards.

Its breadth of capabilities is very good from the modeling perspective, as it really covers all of the standards that we use in our company and even some that we haven't really used yet. I'm sure we will use those others as well because we keep growing our information.

What needs improvement?

They are already working on this, but there is room for improvement in making it more seamless between the modeling and the analysis pieces. Sometimes you have to do some work in the backend to ensure that the HoriZZon portal really gets all of the information the way you want it. They are working on the seamlessness between what they call Enterprise Studio and HoriZZon. It's something we have voiced to their team and I believe it's in their roadmap.

For how long have I used the solution?

I have been using BiZZdesign HoriZZon since May of 2019.

What do I think about the stability of the solution?

The stability is pretty good. I have never lost any data, even if my connection has gone down. Because it's on the cloud, you really need to have an internet connection all the time if you're using it. But whenever my connection has gone off, I have never lost data.

What do I think about the scalability of the solution?

So far, the scalability is pretty good. We could keep growing and adding a lot more use cases that we don't have today.

We want to keep growing more use cases, more metrics, more analyses, and that means getting more data into it. One of the bigger challenges is how we ensure that the data is consistent and that it's the right data. And we need more people to maintain that data. Ideally, you should be connected to the source, even if it's done automatically with less people. That's where we need to keep growing, to make the ingestion of data more automatic.

How are customer service and support?

Our experience with their technical support has been very good. They have a system where you raise a ticket in their online support. By answering different questions you are able to raise how critical the issue is. For the ones that I have raised that were very critical—and that has only happened on a couple of occasions—they have responded very quickly; within one hour. For the other ones that are not that critical, there is still a good response time. Overall, it's pretty good.

Which solution did I use previously and why did I switch?

We were using Excel and Visio and SharePoint. In addition, I and maybe one other person were using the free software called Archi, which has some modeling capabilities based on ArchiMate. We are still using Visio for business process modeling and that's mainly because it's quite expensive to give licenses to everybody. So some people are creating business process models in Visio, and then we upload them to BiZZdesign. We also still have a lot of data in SharePoint.

We brought in BiZZdesign to have consistency in our information and so that we don't have to update an Excel file 10 times, just to produce one analysis. With Excel we also didn't know which one was the latest version and that created a lot of challenges. Now we know the information is in one place and that we should just be looking there from now on.

In terms of making the business case for bringing on BiZZdesign, the vendor helped by providing insights and charts we could share with business leaders. We also got some guidance from third-party reviews. We agreed that we needed an enterprise architecture tool to help us to mature and organize our information and analysis. After that, it was more a matter of which one to choose, and that came down to a cost-benefit analysis. 

How was the initial setup?

The initial setup was straightforward because we are using the cloud version. The part that took us slightly longer, but it was not that bad, was to ensure that our IT directory was connected to BiZZdesign. We used the same security setup that we have in the company. But that was okay.

We did the whole implementation within three months. It only took a couple of weeks to have the system running, and after that it was more up to us to decide and define how we were going to start using the tool. The tool is really open to whatever you are using in your company. So there's some work to do in defining your metamodels and what kind of data you want in it, and around how to implement or define the processes that you want around management of data.

What about the implementation team?

We used consultancy services from BiZZdesign. They were with us for four days. They not only helped us to learn how to use the tool, but from the enterprise architecture perspective, they showed us how to take advantage of it as well. That was pretty good.

From our side there were just three people involved. And that was more because of the data that we wanted to collect from different areas. We had to understand the current situation, what information we had available and whether we could upload it straight into BiZZdesign or we needed to do some compression of the data to allow us to use it.

Our whole team is involved in maintaining it. Everybody is responsible for their own information, so everybody has to add different pieces. Ours is a small team today with seven people, although I am the sole administrator. The team of seven is using the modeling piece and ensuring the data is being collected, but we have around 80 users who are reading and consuming the information from HoriZZon. They are mainly the IT community, in different IT areas. We have some business users, what we call "business sponsors," at least one per function. We also have an internal auditing team that is doing all of the analysis of risk in BiZZdesign.

What was our ROI?

We have seen ROI, but more from the non-financial benefits. The ROI is that our architectural practice has matured and BiZZdesign tools have supported that maturity process.

The speed to value is more dependent on the team than the tool. It's more a matter of the number of resources and the amount of time that we can dedicate to it, rather than the tool having any limitations. But the time to value is pretty fast, considering that we are a small team.

It took us almost a year to start showing value, and we are still in that process. It's only now that we have the foundation there and have established the processes where we can start seeing the different analyses and perspectives.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to their standard licensing fees.

Which other solutions did I evaluate?

We evaluated MEGA, Orbus and LeanIX.

LeanIX didn't have the whole modeling capability and we really wanted that. Orbus was connected to Microsoft and, in theory, that gave us some good options, but their pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed.

What other advice do I have?

Start simple and be consistent and understand what is the longer-term vision, as well. That way, you know what the next step is and can keep growing in that direction. If you try to start with a complex model and to capture every single piece of data that is important from the beginning, it's going to be a bit bigger task. And because you really need to start showing value, you need to start with a small amount of information and keep growing from there.

HoriZZon, is an important part of the solution. For any use case that you create, you should really create it in parallel on the HoriZZon dashboard and analyses. That will allow you to start showing the value of the information that you are putting in to a bigger community. We took slightly longer to start doing that.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
BiZZdesign HoriZZon
June 2026
Learn what your peers think about BiZZdesign HoriZZon. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Kerim Yuksel - PeerSpot reviewer
Founder And Managing Director at MOS
Real User
Mar 13, 2023
Has an intuitive interface and is stable and scalable
Pros and Cons
  • "BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well."
  • "The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon."

What is our primary use case?

We use this solution to publish our customers' enterprise models.

What is most valuable?

I find the publishing on the web feature to be the most valuable. The interface is intuitive enough as well.

What needs improvement?

The users of BiZZdesign should be able to enter their data or make modeling changes via HoriZZon.

For how long have I used the solution?

I've been working with BiZZdesign HoriZZon since 2018.

What do I think about the stability of the solution?

It is stable, and I would rate the stability at eight out of ten.

What do I think about the scalability of the solution?

BiZZdesign HoriZZon is scalable, and I'd give it an eight out of ten for scalability. Our customers are enterprise level companies, but the solution is suitable for small and mid-sized companies as well.

How are customer service and support?

My experience with technical support has been good.

Which solution did I use previously and why did I switch?

We used Software AG previously and switched to BiZZdesign because it is more scalable.

How was the initial setup?

HoriZZon is a cloud platform, and we need to install it for our customers due to certain regulations. Thus, an easier implementation process would definitely help. If it is on-premises, it usually takes at least two days. Two dedicated staff can handle the implementation.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

My advice would be to scale your organization and project well, and BiZZdesign will fit your requirements.

Overall, I would rate this solution at eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Founder at MOS
Real User
Jul 30, 2020
Has good application, portfolio, data, architectures, and modeling features
Pros and Cons
  • "The most valuable features are the application, portfolio, data, architectures, and modeling things."
  • "The automatic data collection and interface need improvement."

What is our primary use case?

Our customers' primary use cases include application portfolio, information, and data architecture.

What is most valuable?

The most valuable features are the application, portfolio, data, architectures, and modeling things.

What needs improvement?

The automatic data collection and interface need improvement. 

For how long have I used the solution?

We've been using this solution since 2016. 

What do I think about the stability of the solution?

The stability is fine. 

What do I think about the scalability of the solution?

Scalability is okay. There are twenty users in my company.

We require two staff members for the maintenance. 

How are customer service and technical support?

Their support is really good.

How was the initial setup?

The deployment took one month. 

What about the implementation team?

We are the implementation consultants. 

What other advice do I have?

I would recommend it.

In the next release, I would like to see an open API.

I would rate BIZZdesign a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Enterprise Information Technology Architect at Akka Technologies
Real User
Mar 29, 2020
Easy to use and the graphical representation is simple but therefore efficient
Pros and Cons
  • "t's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools."
  • "It lacks capabilities with regard to infrastructure modeling."

What is most valuable?

This is very good software and very useful. As long as you are intending to do design at a business process level, at application processes levels, or even at data op level.

When you go down to modernizing the architecture of your infrastructure, which is part of my job, it's not at all made for that. They have only covered the eye level part of architecture design in IT, but they have not provided the capabilities to properly do what an organization is designing to do in the future.

It's a good tool. My colleagues that are making use of it for application, business processes, or data modeling, are very satisfied with it. They find it easy to use. The graphical representation is simple but therefore efficient, so I know that they are planning a very good commencement on the use of these tools.

What needs improvement?

It lacks capabilities with regard to infrastructure modeling.

For how long have I used the solution?

I have been using BiZZdesign for around two years. 

What do I think about the stability of the solution?

It's a cloud-based solution but I have not noticed any issue connecting to it, or any problems while using it, and my colleagues have not reported having any kind of issue with it, so I would say that it is pretty stable.

We have five users using this solution. 

It is used on a daily basis.

How are customer service and technical support?

I haven't needed to contact customer support. 

What other advice do I have?

My advice to someone considering this solution is to follow the training. It's nice to use when you know how to use it. At first, it's good to have some explanations on how it is working. And this information is very important in order to set up your BiZZdesign environments, your libraries, typically, from an architecture standpoint, to make sure that you use it efficiently.

I know that this has been a problem at setup time, so it's not a software installation problem. It is a problem with customization. It's important to have a proper understanding of how BiZZdesign works if you want to make the right first configuration.

In the next release, I would like to see the modernization of the software.

I would rate BiZZdesign an eight out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Sr Manager Enterprise Architect at CSL Behring
Real User
Aug 20, 2019
Fast loading, easy to use, and has strong modeling capabilities
Pros and Cons
  • "The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately."
  • "The repository of duplicate objects is bad."

What is our primary use case?

Our primary use case of this solution is for enterprise architecture diagrams. We are working with ArchiMate and we have several hundred diagrams for specific purposes, like current state architecture, future state architecture, capability maps, and road maps. 

What is most valuable?

The feature I find most valuable is that the start times and loading times are short. It takes only a few seconds to load the repository and whenever I want to open diagrams, they are there almost immediately. So you don't have to wait long for diagrams to open. What's more, you have "undo functionality", and it has some great features because each object has icons where you can set functions, like when you want to connect with somebody else. 

The program also has a bulk edit feature where you can insert multiple objects by entering a list of names, after which you can say which object types you want to have. The program then creates five or six of these object types. This also helps click editing. 

It also has an import feature so you can import, like Visio diagrams for example. We've been importing the Visio diagrams exported from the other products we've been using. If we want feedback on that, you can have it on that system as well. You may need to do some tweaks like if the background is using an XML file, which I think is quite outdated, you just enter these things and then it is imported correctly. 

The program also supports the ArchiMate exchange format, which has been specified by our group. So when you're using ArchiMate, this is a free product. I highly recommend ArchiMate because it doesn't have an enterprise repository. It is most efficient because it's running on the desktop, it's very fast and it has a context tool. So whenever you forget what a specific icon is, it has a quick help feature.

What needs improvement?

The repository of duplicate objects is bad. There is a function to identify duplicate objects, but if you don't recognize that they are duplicates, it becomes a problem. 

Also, the repository is not easy to handle it because it just shows you a list of objects in the scroll books. For example, if you have 2000 applications, it is not really feasible to scroll 2000 objects. 

Thirdly, the query engine is very awkward. If you want to use queries to define viewpoints in anything, the queries are very cryptic. It takes you a really long time to get to it. It does, however, have a query feature but the query only works on objects and not on relationships. It can show you where the objects with the match are, but it doesn't allow you to search, for example, on relationships that way. 

What's more, Enterprise repository doesn't allow you to store documents. I thought we were able to store documents, like Office documents for example, and that one would be able to open them from there. But this flexibility is not offered. 

You often get error messages so perhaps the developers can improve their product by using customer feedback because I think that's important. 

For how long have I used the solution?

I've been using this solution since the beginning of this year.

What do I think about the stability of the solution?

The program stalled twice during these few months that I've been using it. I think it's acceptable because, as far as I can remember, I didn't lose any data. I think it is quite stable. 

What do I think about the scalability of the solution?

BiZZdesign is supposed to be used by many users - more than what our company has. We have only five users. So I can't tell you how it really performs under a huge load. With the number of people in our company, everything runs smooth and there are no performance issues.

There is a limitation, though. You need to use either Chrome or the old Internet Explorer. I didn't actually check the other browsers, but we have found that it runs best on Chrome. I found that the program was very slow on Firefox. If anybody has issues with Chrome, he should look at using the current version of BiZZdesign.

How are customer service and technical support?

When we have technical issues, the person who helped us, was most experienced and he managed to solve our problem. 

Which solution did I use previously and why did I switch?

We also used iServer and Archi so when somebody wants to work with ArchiMate as a modeling language, this would be my strongest recommendation. It's a standard published by the open group. They have training courses available, you can certify, and you can find a vast amount of material on this on the internet. 

These two solutions are really fast and you can also define your properties in the repository to enhance your reporting features. I've been using it now for four or five years and I'm always astonished by its functionality and strength. 

The Office iServer portal is quite flexible and gives you access to all the information and you can even define who's able to see what. With BiZZdesign you have more interaction. I saw in the demos that you also can successfully build diagrams and color code them based on some performance features.

Which other solutions did I evaluate?

This solution helps you to have multiple modeling techniques in parallel so that you can define a model based on ArchiMate. You could have another one in the same repository based on BPMN and so forth. All of this is built into the design. This is what I really like about BiZZdesign. And we did consider using iServer, but we didn't have this with iServer. With iServer, you must pay for extra packages. When you say value for money, I would say you get more when you look for multiple modeling, but when you need work on the repository for harmonization, the data is very important and run reports from it. 

What other advice do I have?

I will rate this solution a seven or eight out of ten, because of the missing features. I like its strong capabilities of modeling and I am impressed by the fact that it is easy to use.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ownman4566 - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
Aug 19, 2019
A poor user experience and system instability made this solution too frustrating to work with
Pros and Cons
  • "The initial setup of this solution was very straightforward."
  • "We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted."
  • "I do not recommend using BiZZdesign."

What is our primary use case?

Our primary use for this solution was architecture modeling and ArchiMate. We have now switched and are no longer using this solution.

It was deployed on-premises.

What needs improvement?

We had a lot of problems with BiZZdesign, and I was happy when we switched to another tool. At first, we used the file server for sharing models, which didn't work because it freezes BiZZdesign. We switched to a database while still in a pilot project. Even then, we found that a lot of the functions were grayed out and unavailable for unknown reasons.

We tested it, and we had support from BiZZdesign, including patches, but it just didn't do what we wanted. It was too frustrating. I know that in the meantime there has been a new version and that they have improved, but I never gave it a try because it was too frustrating.

The user interface is in particular need of improvement. Every supplier of these tools knows how to make systems to let users model architecture, maintain relationships, and stuff like that. But, the user experience is of the main importance. You want to model quickly, and usually, you want to model in a team and to collaborate on the same model, and this is where I think BiZZdesign could improve.

Technical support for this solution can be improved.

This solution would benefit from the inclusion of support for different models, beyond ArchiMate-based and architectural, for other kinds of users. This might include strategy or business-wise modeling. 

For how long have I used the solution?

I trained on this solution for about six months.

What do I think about the stability of the solution?

The version that I have seen is not stable.

What do I think about the scalability of the solution?

The version that I have seen is not scalable. That is when the problems arose.

How are customer service and technical support?

We contacted technical support when we had our problems. The tried helping us, but I'm not saying that I was satisfied. On a scale from one to ten, I would rate them a five, or six, max.

How was the initial setup?

The initial setup of this solution was very straightforward.

The deployment took perhaps half an hour when we were installing locally, and then using a file server. When we switched to a database, we needed the organizational procedures. So, this takes a little longer. Overall, it is not a problem for BiZZdesign.

What about the implementation team?

We deployed this solution ourselves.

Which other solutions did I evaluate?

We did evaluate other options before choosing BiZZdesign, although I am not sure why we selected this option.

What other advice do I have?

We have now moved to a new solution that works. The most important things are stability, collaboration, and of course, the user experience. Stability is a very important part of the user experience.

I do not recommend using BiZZdesign. It is too much of a niche solution. Solutions like Enterprise Architect, or Visual Paradigm, are much more usable for the different kinds of audiences and users. For example, with Visual Paradigm, you can also model business processes and UML models.

I would rate this solution a one out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1102287 - PeerSpot reviewer
it_user1102287Account Director with 51-200 employees
Vendor

This doesn’t ring true at all! Would have been nice if the author mentioned which version he’s reviewing! This tool has been continuously classified as a leader in the Gartner MQ for several years. Btw. I don’t work for BiZZDesign.

reviewer951726 - PeerSpot reviewer
Owner at a consultancy with 1-10 employees
Real User
Aug 6, 2019
Powerful tool with many features and powerful editing functions, strongly supporting modeling standards.
Pros and Cons
  • "The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
  • "It should be more open to integrating with other existing tools. Although there has been progress in the past."

What is our primary use case?

My primary use cases are for consulting on enterprise architecture and support of digital transformation, and I also use BiZZdesign as a tool.

What is most valuable?

The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track.

What needs improvement?

The user interface and connectivity could use further improvement. The interface could be more user-friendly and intuitive. There was a big step between version 3 and version 4. I still have to learn how to use a lot of functions in version 4. I'm looking for further adjustment or adaptation to Windows style because for me it's a little difficult to switch the experience between both tools. I guess that the tool is adapting and converting to Windows step by step.

It should be more open to integrating with other existing tools. Although there has been progress in the past.

Some of my clients need a translation of the menu into Eastern and Central Europe languages, but EA professionals are able to work in English, so it's not critical.

For how long have I used the solution?

I have been using this solution for the past five years.

What do I think about the stability of the solution?

It is stable although there have been a few cases where it shut down. But the instances were a lot less than Windows itself. 

What do I think about the scalability of the solution?

Scalability is up to my needs because I model just a few thousands of objects and it's powerful and scalable enough. Hopefully, it will continue like this for bigger clients also.

Only one technician is maintaining the solution itself and one enterprise architect on the client side. It only requires a small team for maintenance. 

How are customer service and technical support?

I would rate their technical support a four out of five. It's sufficient because when I need something explained or to know, for example, how to do imports, the service desk really carefully solved my needs. Also published user/solution documentation is in the current version very comprehensive, I am satisfied.

Which solution did I use previously and why did I switch?

Before this solution, I would make a model in Visio, PowerPoint and such, not enterprise architecture management tools.

How was the initial setup?

The first time I set it up years ago, it was really difficult for me to customize it because I am more of a business guy than a technician. Now it's much easier because of the metamodel editor that this solution now has so now it's much easier. 

Deployment takes about a few days or weeks. It's easy to use and adapt it, but it's a little bit difficult to negotiate with the client in terms of what to implement, what to be modeled, what kind of methodological backgrounds will be used. 

What other advice do I have?

It's important to plan and think in advance, to be prepared in terms of what to model, for what purpose and for whom, and to prepare an internal enterprise architecture framework. Then only afterward implement it into a tool because the tool will guide you. But if you don't know what you want it's really open and customizable, but will not guide you. It's really important to work a few days or weeks on your framework and then easily implement it in the tool. 

The other advice I would give is from the beginning be in touch with C level management as a sponsor of enterprise architecture and use the reporting possibilities of the tool to satisfy them with insight into the architecture.

I would rate this solution a nine out of ten because it's really powerful and I still haven't been able to take advantage of all if its many features. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Owner at a tech vendor with 51-200 employees
Vendor
Top 20
Jul 13, 2015
I used the software to import catalogs with applications, interfaces, contracts, and other artifacts, but the interface is outdated and only available for Windows.
Pros and Cons
  • "BiZZdesign Architect separates model from views and has a quite extensive set of analytical stuff built in to be very useful in complex environments."
  • "It is only available for Windows right now and it really is an outdated interface and framework that is being used."

What is most valuable?

BiZZdesign Architect makes separates model from views and has a quite extensive set of analytical stuff built in to be very useful in complex environments. Typically enterprise architecture management and strategic portfolio planning can be supported with these tools as the architecture capability matures.

How has it helped my organization?

Next to a useful tool for strategic planning it is really helpful in a less mature environment as well. I used the software to easily import catalogs with applications, interfaces, contracts, and many other artifacts to start the modeling of my scope of concern pretty fast and come to compelling results for a plateau planning and roadmap.

What needs improvement?

It is only available for Windows right now and it really is an outdated interface and framework that is being used. As a Mac worker I really hate that and therefore any other product with less features would be considered a really good alternative.

I find the licensing model not fitting the market.

For how long have I used the solution?

10 years

What was my experience with deployment of the solution?

Nope. No issues with deployment. Easy installer. It just works.

What do I think about the stability of the solution?

Yes, it can crash. Save your work frequently!

What do I think about the scalability of the solution?

Nope, no issues and no need.

How are customer service and technical support?

Customer Service:

Good - 8

Technical Support:

Good - 8

Which solution did I use previously and why did I switch?

I used Archi at first but this is only for creating views and not for maintaining a model, which in the core is the real architectural work.

How was the initial setup?

Straight forward. You have to tune to get the best practice results out of the tool. A course is highly recommended.

What about the implementation team?

in-house.

What was our ROI?

n/a

What's my experience with pricing, setup cost, and licensing?

You need good tools. Just choose one and be good at it!

Which other solutions did I evaluate?

Yes but not to much. I was certified in the tool, archimate and togaf at Bizzdesign headquarters so it is mainly because of that, that I use this product.

What other advice do I have?

Choose wisely. I did not take the time to investigate on other tools until now. I am willing to let Bizzdesign Architect go for a good Mac solution that also has a separation in model, views and analytics.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user375870 - PeerSpot reviewer
it_user375870Head of Enterprise Architecture (Applications) at a financial services firm with 1,001-5,000 employees
Vendor

Hi Marc,
I see that you are also interested in Sparx and Mood. Are you in any position to comment on these compared to BizzDesgin?

Lars

Buyer's Guide
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Updated: June 2026
Buyer's Guide
Download our free BiZZdesign HoriZZon Report and get advice and tips from experienced pros sharing their opinions.