

ARIS BPA and BiZZdesign HoriZZon are competing products in the business process modeling and enterprise architecture sectors. BiZZdesign HoriZZon appears to have the upper hand due to its ease of use and industry-standard adherence, which are highlighted in user feedback.
Features: ARIS BPA is known for its advanced process modeling tools, flexibility with multiple notations, and the ability to create a comprehensive repository for business information. Users value its capabilities for process modeling, simulation, and intricate analysis. BiZZdesign HoriZZon stands out for its seamless integration capabilities and adherence to ArchiMate standards, which facilitates strategic portfolio planning and dashboard features that offer high-level management insights.
Room for Improvement: ARIS BPA is often criticized for limited real-time execution, complex setup, and outdated interface. Reports indicate difficulties with both integration and training. BiZZdesign HoriZZon faces concerns with a steep learning curve and costly licenses, alongside a need for better data visualization integration and user experience improvements.
Ease of Deployment and Customer Service: ARIS BPA provides flexible deployment options but receives mixed reviews about customer service due to variable support quality. BiZZdesign HoriZZon, with its primary cloud-based support, is praised for better technical support, though user training documentation could be enhanced for a better experience.
Pricing and ROI: ARIS BPA is noted for its high expenses and suitability for large enterprises, with complexity in its licensing structure impacting feedback. Nonetheless, it is seen as providing value through process management and integration for long-term ROI. BiZZdesign HoriZZon is also perceived as expensive, with user-based licenses contributing to cost concerns. Users appreciate its strategic integration capabilities, expecting longer timelines to achieve ROI.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
The technical support from the vendor of BiZZdesign HoriZZon has extensive documentation.
BiZZdesign HoriZZon's technical support has presented challenges, as extra fees are required and the process is not straightforward.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
The scalability of BiZZdesign HoriZZon rates quite highly at a 9 if not a 10.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
The stability of BiZZdesign HoriZZon rates at a 9 since it's very stable.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
It takes a long time to learn and understand, which is a learning curve you have to go through.
BiZZdesign HoriZZon needs to publish its integration scenarios and integration points with other digital transformation tools such as IT service management, risk management, asset management, customer service, and ERP.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
BiZZdesign HoriZZon's visual technologies and visual techniques help organizations make data-driven decisions by providing the required views for key stakeholders, including heat maps, road maps, project implementation, and other visualizations.
The most valuable features of BiZZdesign HoriZZon include the diagrammatic representation of BPMN models, which I find good for modeling, and things such as capability maps.
| Product | Market Share (%) |
|---|---|
| ARIS BPA | 6.7% |
| BiZZdesign HoriZZon | 2.7% |
| Other | 90.6% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
Make smarter decisions and optimize outcomes by unifying all your strategy, capabilities, operating models and change portfolios in a single platform.
With all the data about your business in one place you can see the big picture and make properly informed strategic decisions to drive growth. Bizzdesign Horizzon brings together strategy, IT architecture, operating models, data, capabilities, change portfolios and ideas into a single, intuitive collaborative business design platform. Real-time visibility of key metrics and trends allows you to take action more quickly. Accelerating the speed and accuracy of your operations now – and into the future.
Core Platform Capabilities:
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