ARIS BPA and Bizagi compete in the business process management category, with ARIS BPA offering comprehensive process analysis and Bizagi excelling in rapid automation. In various aspects, ARIS BPA has the upper hand for enterprises needing robust reporting and integration, while Bizagi leads in usability and development speed.
Features: ARIS BPA provides extensive functionality with end-to-end business process modeling, superior reporting, and collaborative capabilities suitable for large enterprises seeking detailed analysis and visualization. Bizagi offers ease of use with a friendly interface, rapid automation, and significant flexibility, making it ideal for businesses aiming for agile process implementation.
Room for Improvement: ARIS BPA needs a more robust workflow engine and better tool integration options to enhance real-time execution. Improvement is needed in its integration approach as current integrations can be cumbersome and costly. Bizagi's stability during version migrations could be improved, along with better reporting features and a more competitive pricing structure that addresses recent increases.
Ease of Deployment and Customer Service: ARIS BPA offers versatile deployment options, including hybrid cloud, public cloud, and on-premises solutions. Its customer support experiences vary, with feedback on professionalism and response times. Bizagi focuses on on-premises deployment with additional cloud options. Its support is generally good, though recent pricing adjustments have caused concerns.
Pricing and ROI: ARIS BPA is considered expensive with a complex licensing model but suited for large enterprises providing significant ROI. Bizagi offers a free modeler with reasonably priced full suites, despite recent price hikes. It fits smaller businesses well, offering flexible and cost-effective solutions.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
| Product | Market Share (%) |
|---|---|
| Bizagi | 10.3% |
| ARIS BPA | 6.7% |
| Other | 83.0% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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