Bizagi and Camunda are prominent BPM tools competing in the process management category. Bizagi is often favored for its user-friendly interface and ease of use, whereas Camunda is preferred for its open-source framework and robust orchestration capabilities.
Features: Bizagi offers extensive process modeling capabilities, compliance with BPMN 2.0, and seamless integration tools, making it ideal for business analysts seeking ease in design and documentation. Meanwhile, Camunda supports BPMN, CMMN, and DMN standards through its lightweight, open-source architecture and excellent integration options.
Room for Improvement: Bizagi faces challenges in enhancing compatibility across different chart formats, improving migration support, and refining automatic text resizing. Camunda requires a more user-friendly interface, enterprise-level features, and refined documentation to better support collaborative efforts.
Ease of Deployment and Customer Service: Bizagi provides on-premises deployment options with mixed reviews on customer service effectiveness. Camunda offers more varied deployment scenarios, including cloud solutions, with generally valued customer service but room for improvement in response times. Both benefit from community support, although Bizagi users note more challenges in support processes.
Pricing and ROI: Bizagi's recent increase in per-user pricing from $550 to $800 has raised concerns, although many still find it valuable for its process modeling capabilities. Camunda's transparent pricing and open-source model make it an attractive option, though its enterprise edition costs can be steep. Both tools enhance ROI through process efficiency and resource savings.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is open source.
The user interface is very good, making it easy for business people to understand.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.
Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.
What are Camunda's standout features?In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.
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