Bizagi and Camunda are both strong contenders in the business process management (BPM) sector. Bizagi holds an advantage in user interface and visualization, while Camunda is favored for its flexible open-source nature and strong support for microservices.
Features: Bizagi provides comprehensive process modeling, simulation, and automation with full BPMN 2.0 compliance. Users appreciate its document generation and the ability to integrate seamlessly with other systems. Camunda is recognized for its robust BPMN compliance and lightweight architecture, excelling in microservices orchestration. The platform’s strong process automation abilities and open-source flexibility are widely valued.
Room for Improvement: Bizagi users cite challenges with licensing costs and integration limitations. There is also a call for better document management and performance enhancements. Camunda users seek improved UI/UX design and greater support for non-Java environments. Community support and simulation features are areas where both platforms could improve, along with scalability enhancements.
Ease of Deployment and Customer Service: Bizagi and Camunda offer versatile deployment options, including on-premises and cloud options. Bizagi's technical support receives mixed reviews, while Camunda is noted for its proactive support but also faces criticism for response time. Both could strengthen their community engagement and support services.
Pricing and ROI: Bizagi offers a free version for modeling but has received criticism for high licensing fees, though many find it initially cost-effective. Camunda's community edition is attractive to budget-conscious users, with enterprise costs potentially escalating. Both platforms provide substantial ROI by accelerating process automation and improving time-to-market.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
For some services, such as hosting databases, Google is really expensive.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is open source.
The user interface is very good, making it easy for business people to understand.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.
Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.
What are Camunda's standout features?In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.