Bizagi and Camunda compete in the business process management category. Bizagi appears to have an edge in user-friendliness and a flexible interface, which is advantageous for rapid deployment and document generation.
Features: Bizagi offers ease of use, agility, and flexibility, enabling quick automation without a large technical team. It provides robust document generation in multiple formats and strong compliance with BPMN 2.0 standards. The intuitive interface supports rapid development and transparency. Camunda, on the other hand, features solid integration capabilities, microservices support, and an open-source platform allowing for greater customization, although it may not be as user-friendly.
Room for Improvement: Bizagi faces stability issues during feature upgrades and challenges with large, complex process charts, impacting performance. Users have reported concerns regarding licensing flexibility and limited integration options with certain systems. Camunda could benefit from a more intuitive user interface, enhanced customization options, comprehensive documentation, and an easier setup process.
Ease of Deployment and Customer Service: Bizagi allows deployment in on-premises, cloud, and hybrid environments but experiences variability in customer service responsiveness. The U.S. customer success team is proactive, but technical support speed is lacking. Camunda offers similar deployment flexibility and good technical support, though lacks enterprise-level support, and its complex initial setup requires improvement.
Pricing and ROI: Bizagi's pricing increased from USD 550 to USD 800 per user, raising affordability concerns despite a strong value proposition for larger organizations. A tiered pricing model could attract smaller companies. Camunda's open-source version provides cost-effectiveness, but enterprise licensing is expensive for smaller firms. Both solutions offer substantial ROI, with Bizagi excelling in automation capabilities and Camunda valued for reasonable pricing compared to competitors.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Product | Market Share (%) |
---|---|
Camunda | 11.3% |
Bizagi | 10.8% |
Other | 77.9% |
Company Size | Count |
---|---|
Small Business | 42 |
Midsize Enterprise | 16 |
Large Enterprise | 36 |
Company Size | Count |
---|---|
Small Business | 41 |
Midsize Enterprise | 15 |
Large Enterprise | 29 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.
Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.
What are Camunda's key features?In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.
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