Bizagi vs Lucidchart comparison

Why PeerSpot?

The compared Bizagi and Lucid Software solutions aren't in the same category. Bizagi is ranked #11 in PA , with an average rating of 8.3, and holds a 3.2% mindshare in the category. Lucid Software is ranked #1 in MMS , with an average rating of 8.0, and holds a 20.5% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

Bizagi

Read 84 Bizagi reviews

16,878 Views
4,388 Comparison Views

92% willing to recommend

Lucidchart

Read 66 Lucidchart reviews

6,876 Views
1,719 Comparison Views

95% willing to recommend

Bizagi

Lucidchart

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Bizagi and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Pega and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: October 2026).

Buyer's Guide

Process Automation

October 2026

Download the complete report

Helped 920,929 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (3rd), Business Process Management (BPM) (5th), Process Automation (11th), Rapid Application Development Software (17th), Low-Code Development Platforms (14th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (17th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (1st), Visual Collaboration Platforms (3rd)

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 3.2%, down 5.1% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 20.5% mindshare, down 24.2% since last year.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Bizagi	3.2%
Camunda	10.0%
IBM BPM	5.8%
Other	81.0%

Process Automation

Mind Mapping Software Mindshare Distribution
Product	Mindshare (%)
Lucidchart	20.5%
Visio	16.5%
Xmind	13.6%
Other	49.4%

Mind Mapping Software

Featured Reviews

Fred_Lee

Enterprise Architect at a mining and metals company with 10,001+ employees

Intuitive toolset engages users effectively in agile projects

I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.

Read full review

AlexMartin1

Senior Software Engineer at Nestlé

Visual collaboration has improved remote workflows and supports faster shared decisions

The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The design of the studio is the solution's most valuable feature."

"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."

"Bizagi is simple, it's simple to implement, and it's simple to learn."

"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."

"The solution offers a free version of their product."

"The approval process is simple."

"My primary use case of this solution is process optimization."

"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."

More Bizagi pros

"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."

"Lucidchart has positively impacted our organization by enabling us to identify process bottlenecks and architecture issues earlier, which improves our project outcomes and reduces network load."

"The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear."

"Lucidchart's capabilities for understanding workflows is high. I use a couple of different programs, like MindManager, and what I like about using Lucidchart is that it is all web-based. So, I can quickly go into a web browser, drag and drop a bunch of files, pictures, or notes, draw some flow lines, and rapidly be able to create a visual representation of what I am trying to do. As a product manager, I can quickly organize thoughts that way and show people what we are working on."

"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."

"What I like about Lucidchart is its flexibility of how you put things together along with its intuitive sense."

"Lucidchart is just simpler and works more intuitively than other solutions that I have used in the past, such as Microsoft Visio."

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

More Lucidchart pros

Cons

"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."

"Difficult to export in formats other than PDF."

"As I worked with the desktop version of the Bizagi modeler, I was not so comfortable."

"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."

"From a developer's point of view, an improvement in the layout would make the UI better."

"I would like to see the automation process included in the next release."

"Governance is lacking, as with many easy-to-use tools. The scalability could be improved as well."

"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."

More Bizagi cons

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"It would be nice to have more features that help me visually present information."

"It might already exist and I haven't used it, but in terms of improvement, I would like a hot-key system for some of the diagrams to auto-generate things a bit quicker to be able to produce charts a lot faster, or have more standard templates that you can just go to if you're trying to generate something quickly."

"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."

"The communication with sales has been pretty poor. They have been spotty in terms of response."

"In terms of improvement, there can be more templates. There are good templates but there could still be more."

"A couple of times when I tried to move a line, connecting two shapes on an organizational chart, occasionally the line doesn't move as intuitively as I think it should. I have to fiddle around with it a few times to get it to do what I want it to do."

"There are not a lot of learning resources that Lucidchart shares with the user."

More Lucidchart cons

Pricing and Cost Advice

"I was using the free version."

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."

"The modeling part of the software is free. Most of the time, it is used for this purpose."

"We have no issues with the pricing."

"Pricing is good value for money."

"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."

"The paid version costs us about $20,000 for 100 users annually."

"Its price is reasonable."

More Bizagi pricing and cost advice

"The price and licensing are good."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."

"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."

More Lucidchart pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

920,929 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Comms Service Provider

Construction Company

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What needs improvement with Bizagi?

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

What is your experience regarding pricing and costs for Lucidchart?

It is cloud-based, so no setup is required. Currently, we are using a free plan.

See all answers

Comparisons

Camunda vs Bizagi

Compared 5% of the time

Visio vs Bizagi

Compared 4% of the time

Appian vs Bizagi

Compared 4% of the time

Pega Platform vs Bizagi

Compared 3% of the time

SAP Signavio Process Manager vs Bizagi

Compared 3% of the time

More Bizagi Competitors

Visio vs Lucidchart

Compared 9% of the time

Figma vs Lucidchart

Compared 8% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 8% of the time

Mindjet MindManager vs Lucidchart

Compared 6% of the time

erwin Data Modeler vs Lucidchart

Compared 6% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

Bizagi

October 2026

Download Bizagi product report

Buyer's Guide

Lucidchart

October 2026

Download Lucidchart product report

Interactive Demo

Bizagi

Demo not available

Lucid Software

Overview

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

Lucidchart offers a dynamic platform for visual collaboration, enabling teams to enhance workflows and boost productivity through real-time updates and diverse templates.

Lucidchart provides an intuitive interface designed for seamless integration with tools like Google Workspace and Salesforce. This enhances team collaboration by reducing misunderstandings and accelerating workflows. Its cross-platform compatibility ensures both Mac and PC users achieve visual clarity in process management. While users value its efficiency, there is a desire for improvements in handling complex diagrams, more accessible pricing for advanced features, and enhanced offline capabilities. Customization, such as color schemes and dark mode, along with robust tutorials, remain areas for potential enhancement.

What features define Lucidchart?

Real-time Collaboration: Allows teams to work simultaneously on diagrams.
Drag-and-Drop Interface: Simplifies the creation process with intuitive controls.
Diverse Templates: Offers a variety of pre-built templates for extensive usage scenarios.
Seamless Integration: Connects effortlessly with Google Workspace and Salesforce.

What benefits can be expected from Lucidchart?

Enhanced Productivity: Facilitates efficient collaboration and workflow acceleration.
Time Savings: Streamlines process mapping, saving teams significant time.
Visual Clarity: Aids in clear project management and teamwork communication.

In sectors like technology and business, Lucidchart is extensively used for visualizing workflows, system architectures, and process maps. It serves as a powerful tool for collaboration, brainstorming, and documenting procedures. Teams find it effective for demonstrating technical and business structures, improving coordination, and supporting tasks like planning, migration, and development.

Lucid Software

Sample Customers

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Find out what your peers are saying about Camunda, BMC, Pega and others in Process Automation. Updated: October 2026.

DOWNLOAD NOW

920,929 professionals have used our research since 2012.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.