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Bizagi vs Lucidchart comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (3rd), Business Process Management (BPM) (7th), Process Automation (9th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
Lucidchart
Average Rating
8.6
Reviews Sentiment
8.1
Number of Reviews
63
Ranking in other categories
Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)
 

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 3.8%, down 7.3% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 22.0% mindshare, down 24.2% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
Bizagi3.8%
Camunda15.7%
Temporal5.7%
Other74.8%
Process Automation
Mind Mapping Software Mindshare Distribution
ProductMindshare (%)
Lucidchart22.0%
Visio23.4%
draw.io13.6%
Other41.0%
Mind Mapping Software
 

Featured Reviews

FL
Enterprise Architect at a mining and metals company with 10,001+ employees
Intuitive toolset engages users effectively in agile projects
I would recommend Bizagi depending on the maturity of the organization. For those just starting, it's a good tool to get into business modeling. In more mature environments, I might not pick this toolset because it doesn't integrate with live systems well. Overall, I would rate Bizagi between eight to nine.
AlexMartin1 - PeerSpot reviewer
Senior Software Engineer at Nestlé
Visual collaboration has improved remote workflows and supports faster shared decisions
The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"Great software for managing my business. I think this is the best business process management software."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"I am a BPM consultant, and I have found that Bizagi's platform enables me to please my clients expectations."
"It automates a completely manual, complicated process."
"With the implementation of Bizagi, approvals have become much more efficient."
"Bizagi has rich functionalities; compared to other BPMN tools, it has more features."
"This solution is easy to use and it is a good tool for process modeling."
"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."
"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."
"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."
"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."
"When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work."
"The interface is really good and it is very easy to use."
"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."
"The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart."
 

Cons

"It works slowly on the cloud, sometimes."
"It needs an easier setup for the Bizagi Engine."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"The data in Excel that comes out after running the simulation is a bit complicated sometimes to interpret."
"I'm not really satisfied with the reporting aspect."
"It is difficult to drive ROI on types of processes involving complex business rules."
"Governance is lacking, as with many easy-to-use tools. The scalability could be improved as well."
"When my colleague initially tried to edit the file that I shared with him, he had some trouble. This is something that should be improved."
"As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio."
"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."
"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."
"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."
"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."
"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."
"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."
 

Pricing and Cost Advice

"We didn't use the licensed versions where you could exactly go into automatization. However, we looked at the pricing in the beginning, and the only thing that I remember is that it was too expensive for the things we were using because our clients would also have to license the product. One client said that it was too expensive for the benefit they get out of it."
"When we were working with the on-premises solution, the licenses were a little bit expensive because we had to buy one by one a package of a hundred licenses, whereas now, we are working with the cloud solution, and it has a different cost. It's a different business model because we pay the license for the developers, but the cost is by the environment, and we have unlimited licenses. The business model is different now, but the benefit ratio is good."
"It has a very high price. Many clients complain about the price for maintaining the application on Bizagi."
"It is only necessary to pay for licenses when ready to deploy applications to production."
"The Bizagi modeler can be downloaded free of charge."
"The modeler itself is free. For the whole BPM suite, there are other options that may be better."
"It is not expensive."
"This is a free solution."
"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."
"I have only used the trial version and have not yet paid for it, or explored the pricing options."
"The pricing is very reasonable, and they have a free trial available that you can play with."
"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."
"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."
"I pay $95 a year for it. It seems like a reasonable price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Government
10%
Manufacturing Company
9%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
Do you recommend Lucidchart?
I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...
What is your experience regarding pricing and costs for Lucidchart?
My experience with pricing, setup cost, and licensing is that we do not have to use the setup because we are using public cloud. We just created an account on Lucidchart and started using it.
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: March 2026.
884,873 professionals have used our research since 2012.