Bizagi vs Lucidchart comparison

Why PeerSpot?

The compared Bizagi and Lucid Software solutions aren't in the same category. Bizagi is ranked #11 in PA , with an average rating of 8.3, and holds a 3.3% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 8.0, and holds a 18.1% mindshare. Additionally, 92% of Bizagi users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

Bizagi

Read 84 Bizagi reviews

15,083 Views
4,223 Comparison Views

92% willing to recommend

Lucidchart

Read 66 Lucidchart reviews

6,109 Views
1,283 Comparison Views

95% willing to recommend

Bizagi

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bizagi and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: August 2026).

Buyer's Guide

Process Automation

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bizagi

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Business Process Design (1st), Business Process Management (BPM) (5th), Process Automation (11th), Rapid Application Development Software (17th), Low-Code Development Platforms (14th), No-Code Development Platforms (6th), Process Mining (7th), Business Orchestration and Automation Technologies (17th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

Bizagi and Lucidchart aren’t in the same category and serve different purposes. Bizagi is designed for Process Automation and holds a mindshare of 3.3%, down 5.6% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 18.1% mindshare, down 22.9% since last year.

Process Automation Mindshare Distribution
Product	Mindshare (%)
Bizagi	3.3%
Camunda	10.1%
IBM BPM	5.7%
Other	80.9%

Process Automation

Mind Mapping Software Mindshare Distribution
Product	Mindshare (%)
Lucidchart	18.1%
Visio	18.7%
Xmind	14.3%
Other	48.900000000000006%

Mind Mapping Software

Featured Reviews

Micah Rachuonyo

Principal Standardization Officer at KEBS

Has helped me create clean and structured process maps with a simple setup experience

I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.

Read full review

AlexMartin1

Senior Software Engineer at Nestlé

Visual collaboration has improved remote workflows and supports faster shared decisions

The best features Lucidchart offers are that it diagrams processes very well. It allows for project management to help with client timelines. It is also easy to use and create diagrams, especially mermaid diagrams. Collaborating is easy. Out of all those features, collaboration stands out to me the most because it is easy to share with team members to do joint design work. Lucidchart has positively impacted my organization by improving productivity and collaboration. In terms of specifics, collaboration helps us come to conclusions. I notice better throughput as it is easy to use. Improved productivity allows us to express ourselves more quickly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."

"I like all of the features. I like that you can simulate the processes and add the time standard."

"Business process modelling and simulation."

"Bizagi is a great tool for creating, testing, and documenting process diagrams."

"Bizagi is really helpful for us to justify a process improvement initiative because we can simulate a to-be process and see how much we can save time, save resources, and how a to-be or a new process can run in the correct logic based on BPMN modeling."

"The visualizations and attachments provided by the product are valuable."

"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."

"Bizagi is simple, it's simple to implement, and it's simple to learn."

More Bizagi pros

"Lucidchart is a really effective tool to help illustrate those pictures, to explain very complex technical ideas to other technical people."

"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."

"The benefits since implementing Lucidchart are mostly because taking a visual approach to any of these things is far superior to trying to type it out or write it out or explain it to anyone."

"Lucidchart enables me to put down on paper what I was visualizing in my head. It makes it more shareable than only using words."

"Lucidchart has positively impacted our organization by enabling us to identify process bottlenecks and architecture issues earlier, which improves our project outcomes and reduces network load."

"Lucidchart is very visual in nature, and it is something that we do use extensively for stakeholder mapping, for example. If you want to build graphs for things like who the decision-makers are in a particular organization, Lucidchart can be used for that."

"Lucidchart's capabilities for visualizing and understanding process flows are very good."

"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."

More Lucidchart pros

Cons

"The solution is a bit heavy on resources and has slowed down my computer."

"It's very difficult to contact support unless you pay for it."

"It would be helpful if they added some extra features in the next update."

"This solution will work for certain purposes. I don't believe that it is capable of supporting an enterprise-level organization."

"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."

"The solution has issues when it comes to exporting in formats other than PDF, and it's difficult sometimes to connect with a solution like Visio."

"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."

"It has slow performance."

More Bizagi cons

"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."

"Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste."

"I've had an issue is when you create, let's say, a rectangle box. You can write some text in it and give it a name, and, depending on how you shape the size of the box, the text will rearrange itself to fit. That is, except if your box is very, very narrow, but very long, like a long, narrow rectangle in a vertical position. In this case, the text will always go out of the rectangle."

"Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation."

"Lucidchart can be improved as it has some limited free plans with certain features unavailable in the free tier."

"Sometimes, I have created charts with a lot of layers, which locks down parts of the chart and hides parts of the chart to edit it. If they have a better way to deal with specific layers when it gets complex, then that would be helpful. I would like to see something like an illustrator program, where they have a pallet of these layers that I want and don't want as well as being able to see each layer individually. That is the one thing that could be helpful."

"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."

"I would like an on-premises version of the software that I can just download and use. I think that it's easier that way."

More Lucidchart cons

Pricing and Cost Advice

"This solution would be expensive for a company that has a lot of users."

"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."

"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."

"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."

"We use the free version of the solution because the price is in dollars, making it expensive for where we are in Brazil."

"It is on par with other BPM tools, but not as expensive as Pega nor Appian."

"For the prices, we didn't try a negotiations about licensing or pricing, but if i can say a word about this, I find Bizagi prices to be well thought out."

"It is not expensive."

More Bizagi pricing and cost advice

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"I was using the free version of Lucidchart, which was very helpful."

"One of the reasons we were able to get approval within two hours from our management was that it was cheap enough. We have a 3% or 10% collaboration package, which comes out to be 70 bucks a year. It was very cheap, and we had no issues actually getting the full version. It was very affordable for a business."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The price and licensing are good."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

11%

Government

Computer Software Company

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	16
Large Enterprise	36

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	15
Large Enterprise	29

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?

I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...

See all answers

What is your experience regarding pricing and costs for Bizagi?

Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.

See all answers

What needs improvement with Bizagi?

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

What is your experience regarding pricing and costs for Lucidchart?

It is cloud-based, so no setup is required. Currently, we are using a free plan.

See all answers

Comparisons

Visio vs Bizagi

Compared 5% of the time

Camunda vs Bizagi

Compared 5% of the time

Appian vs Bizagi

Compared 4% of the time

SAP Signavio Process Manager vs Bizagi

Compared 3% of the time

Pega Platform vs Bizagi

Compared 3% of the time

More Bizagi Competitors

Visio vs Lucidchart

Compared 9% of the time

Figma vs Lucidchart

Compared 8% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 8% of the time

erwin Data Modeler vs Lucidchart

Compared 6% of the time

Mindjet MindManager vs Lucidchart

Compared 6% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

Bizagi

September 2026

Download Bizagi product report

Buyer's Guide

Lucidchart

September 2026

Download Lucidchart product report

Interactive Demo

Bizagi

Demo not available

Lucid Software

Overview

Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready.

Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental.

Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer.

Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used.

Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects.

With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual.

For more information, visit bizagi.com.

Bizagi

Lucidchart offers a dynamic platform for visual collaboration, enabling teams to enhance workflows and boost productivity through real-time updates and diverse templates.

Lucidchart provides an intuitive interface designed for seamless integration with tools like Google Workspace and Salesforce. This enhances team collaboration by reducing misunderstandings and accelerating workflows. Its cross-platform compatibility ensures both Mac and PC users achieve visual clarity in process management. While users value its efficiency, there is a desire for improvements in handling complex diagrams, more accessible pricing for advanced features, and enhanced offline capabilities. Customization, such as color schemes and dark mode, along with robust tutorials, remain areas for potential enhancement.

What features define Lucidchart?

Real-time Collaboration: Allows teams to work simultaneously on diagrams.
Drag-and-Drop Interface: Simplifies the creation process with intuitive controls.
Diverse Templates: Offers a variety of pre-built templates for extensive usage scenarios.
Seamless Integration: Connects effortlessly with Google Workspace and Salesforce.

What benefits can be expected from Lucidchart?

Enhanced Productivity: Facilitates efficient collaboration and workflow acceleration.
Time Savings: Streamlines process mapping, saving teams significant time.
Visual Clarity: Aids in clear project management and teamwork communication.

In sectors like technology and business, Lucidchart is extensively used for visualizing workflows, system architectures, and process maps. It serves as a powerful tool for collaboration, brainstorming, and documenting procedures. Teams find it effective for demonstrating technical and business structures, improving coordination, and supporting tasks like planning, migration, and development.

Lucid Software

Sample Customers

400+ enterprise customers globally, including DHL, Unilever, Caterpillar, Old Mutual.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation. Updated: August 2026.

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