Appian and Bizagi are two competitive players in the business process management solutions category. Appian seems to have the upper hand due to its strong emphasis on low-code rapid application development and integration capabilities.
Features: Appian showcases rapid low-code development and extensive integration options, enabling agile application deployment. It supports case management with records and actions and comprehensive BPMN 2.0 business process modeling. Bizagi is appreciated for its ease of use in process modeling and simulation, offering a user-friendly interface and scalable capabilities across enterprise scenarios.
Room for Improvement: Appian could enhance its customization flexibility in integrating with other enterprise tools and address its limited mobile capabilities. Users desire more control over its interface styling. Bizagi could improve its stability under heavy usage, enterprise-level features, and address machine learning integration needs.
Ease of Deployment and Customer Service: Appian provides flexible deployment options including private, public, and hybrid cloud solutions. Its customer service is generally good but could improve in handling complex issues. Bizagi offers versatile deployment options, though it leans toward on-premises setups. Its customer service may lack responsiveness and depth compared to Appian.
Pricing and ROI: Appian's pricing model is flexible and seen as affordable, with rapid ROI due to its efficient process digitization and automation capabilities. Bizagi's licensing is considered more cost-effective, particularly with a free modeler version, but concerns exist about price increases. Bizagi provides strong value for money for its modeling capabilities, though ROI might be more gradual.
Their customer service is responsive, and the team is very prompt for support.
Appian has a community where I can put my questions.
It is a community product, there is not much support we can expect.
Initially, without much coding, I can easily handle five thousand records.
There is no direct scalability option.
It depends on how it has been designed and how it has been configured.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Reporting capabilities can be improved more, and community support should be increased.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
I can create tables, perform database-related activities, and create multiple tables.
It is easy for me to define the process and create configurable workflows.
It is open source.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
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