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ARIS BPA vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Design
6th
Ranking in Business Process Management (BPM)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Ranking in Business Process Management (BPM)
21st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
 

Mindshare comparison

As of January 2026, in the Business Process Design category, the mindshare of ARIS BPA is 6.7%, down from 8.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS BPA6.7%
iGrafx Process360 Live Platform2.0%
Other91.3%
Business Process Design
 

Q&A Highlights

KD
AGM at a tech vendor with 10,001+ employees
Nov 05, 2022
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"I reviewed ARIS BPA, and I noticed it was recommended by Gartner in 2024."
"Object oriented modeling allows us to trace what's going on with the specified object."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"The ability to sort via multiple criteria to identify the relationships you need for a specific object."
"In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
"The shared repository allows for cross-functional cooperation instead of doing things in a silo. You can operate cross-functionally and really work end-to-end, instead of dividing everything up on a functional basis."
"Simulation is most valuable."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
 

Cons

"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."
"There is not enough documentation provided for the tool's support or administration.​"
"Create simple data uploader."
"The user experience's usability (in general) should be improved as the tool is updated."
"An area where it lacks and can be considered for improvement in the future is if we can somehow automate or learn how we can automate different processes."
"ARIS BPA’s usability could be improved."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view.​"
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"I would love to see a template and shapes for customer journey mapping."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"With iGrafx, the implementation and the licensing were pretty complex."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
 

Pricing and Cost Advice

"The product is expensive."
"You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"Pricing is a bit on the higher side."
"ARIS Express​ is free."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"ARIS BPA is too costly from a licensing perspective."
"It depends on different parameters."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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Answers from the Community

KD
AGM at a tech vendor with 10,001+ employees
Nov 5, 2022
Nov 5, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​ Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution. The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in...
2 out of 3 answers
EB
Director of Community at PeerSpot (formerly IT Central Station)
Jul 25, 2022
Hi @Mohammed Sulty, @Andrew-Lim, @AnkushJain, @Niels Doeleman, @David March, @Harald Sommer, @Majd Abbassi, @Victor Lever ​and @SumitKumar9, Would you possibly have any inputs to help @Kaustubh Dani ​with their question? Thanks in advance.​ ​ ​ ​ ​ ​ ​
AL
Managing Director at Optus
Jul 27, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​  Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution.  The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in the same manner.  Things can get a bit more complex if there is customization from the source of import (e.g. iGrafx).  If you are dealing with a small number of process models, you can test the export and import functionality and see what attributes/ metadata are missing.  For a bigger volume of the process model, it's more economical for the new BPM consultant to prepare a script to import the model and attributes. The export model and task attributes will need to fit into the import ARIS Function Allocation Diagram (FAD).
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
10%
Government
7%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Find out what your peers are saying about ARIS BPA vs. iGrafx Process360 Live Platform and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.