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Visio vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (32nd), Process Mining (16th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
110
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of September 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.9%, up from 1.6% compared to the previous year. The mindshare of Visio is 6.7%, down from 11.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
Visio6.7%
iGrafx Process360 Live Platform2.9%
Other90.4%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"Simulation is most valuable."
"Overall, the solution is very useful and has good features."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"It has increased accountability by providing defined documentation ownership."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The most valuable features are process mapping and identifying responsibilities."
"It is ideal for putting out flowcharts and swim charts. It's really good. It has all the various options to use, particularly depending on what kind of audience you have. It provides you different kinds of options to insert the pictures and explain things."
"The solution is easy to set up, the stability is okay, the performance is pretty good, and it's a very flexible solution."
"The solution is easy to scale."
"I could jump into it and learn the basics pretty quickly."
"I don't have to hand-sketch my engineering concepts, and the work that I hand off to other departments is clear and easy to read."
"It is easy to learn and implement."
"If you are a knowledgeable individual, the initial setup isn't too difficult."
 

Cons

"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It would be nice to have a Spanish user interface available to us."
"With iGrafx, the implementation and the licensing were pretty complex."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"Visio is more user-friendly."
"I would love to see a template and shapes for customer journey mapping."
"Unfortunately, I haven't been able to find a reseller in Mexico."
"When you use a BPA solution you can open an end-to-end process in one window, go down, or go up between layers to different places. You should be able to see descriptions of the steps of the process."
"The solution's flexibility can be perceived as both a strength and a weakness."
"The price could be better."
"If you look at ARIS, for example, or Signavio, the flowchart combines all the details and with the click of a button I can create a process manager. That would be something that Visio could add. It would cut my workload in half."
"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."
"But it is not an official Microsoft solution for migrating the igx or the iGraphics flow charts to a Visio flow chart. It's a drawback, and it's a very big drawback."
"The price could be better."
"I think that it feels a bit outside with respect to the icons that are available."
 

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
"If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs."
"Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version of Visio may not be as expensive as the on-premises version."
"Visio is about a $180 dollars to purchase. It is a one-time licensing fee."
"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"There is a licensing fee, but it is fairly priced."
"We have an enterprise license. I'm not sure what the cost is."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Visio?
The pricing is reasonable now. Whereas before, I had used it when it was paid for by my work, but then as I moved to different projects, I wasn't paying $2,000 to have it. Visio is supplied by the ...
What needs improvement with Visio?
I would have said the pricing, but the pricing is fine now, so it's a good tool and a powerful one. When you know how to use it, it's very intuitive. People who don't know how to use it might want ...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.