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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (24th), Process Mining (9th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The solution's technical support is of good quality since they offer fast and seamless services."
"We found the technical support to be helpful."
"The solution is very stable."
"Simulation is most valuable."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"We can easily add templates to SharePoint for collaboration."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
"I recommend Visio to others based on my experience."
"Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"It's a very meat and potatoes type of product and isn't overly designed. It's very easy to find your way through the solution, as it's not too complicated."
"Process modeling is a good feature."
"We are all familiar with it, and it is easy to use. There is a lot of flexibility, and you can add shapes if you want."
"A good designation feature."
 

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would love to see a template and shapes for customer journey mapping."
"With iGrafx, the implementation and the licensing were pretty complex."
"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The price could be more competitive."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"Lacks the ability to analyze the different relations between activities, positions and roles."
"From my perspective, Visio could probably add more help guidelines for users, and I would prefer to see more intuitive user interfaces to help with dragging and dropping, using the right components, etc."
"I would like to see included in the next release is the implementation of web publishing."
"Microsoft should include Visio as part of their Office 365 offering."
"Occasionally, the automation feature that helps you easily add the "next step" goes crazy and it will move a bunch of stuff."
"There are a lot of patches that sometimes change how one version will interact compared to another."
"It requires a lot of skill to get into it."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The cost of the software is reasonably priced."
"Visio is expensive."
"I haven't looked at the prices lately. We have an older copy, and it was a couple of hundred dollars for this software. That's a huge expense."
"It is a free solution for us. It is integrated with our pack. We are trying to use the solutions that we already have."
"It's cheaper than other solutions."
"You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper."
"Visio is included with our Microsoft enterprise license."
"It has a lower price point than the competition."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
7%
Non Profit
6%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.