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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (23rd), Process Mining (9th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of July 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.5%, up from 1.3% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"It has simplified compliance with regulations and company standards."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Simulation is most valuable."
"The solution is very stable."
"We found the technical support to be helpful."
"The most valuable feature is the set of diagramming tools."
"I like to use Visio because it gives me a quick view of the things I had to put in a model for a company. I don't use it as an interface, though."
"I like that once you create what you need, you can group that, at least within that drawing, and you have access to that new stencil object or that custom object throughout that drawing."
"The solution is finely stable."
"The product provides a lot of flexibility in writing graphs and customizing them."
"Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"Visio is outstanding because it has features that are useful for project management."
"It's very agile and user friendly with a lot of templates."
 

Cons

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"It would be nice to have a Spanish user interface available to us."
"I would love to see a template and shapes for customer journey mapping."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"Visio requires a lot of memory, and it is not good for a small design."
"One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be."
"From my perspective, Visio could probably add more help guidelines for users, and I would prefer to see more intuitive user interfaces to help with dragging and dropping, using the right components, etc."
"The price could be better."
"The design and the look and feel, need to be improved."
"Extremely large complex drawings need to be saved on the cloud for access."
"It could use easier custom icon sets."
"Inventory feature could be improved."
 

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"It's cheaper than other solutions."
"It has a lower price point than the competition."
"There are some cheaper as well as free solutions."
"While I don't recall the exact price I do recall that it was quite high."
"Visio is included with our Microsoft enterprise license."
"The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services."
"Now we pay about $200, which is maybe $10 per user per month."
"The solution is expensive. The solution does come bundled in other packages."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.