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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (20th), Process Mining (9th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
109
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of February 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.3%, up from 1.1% compared to the previous year. The mindshare of Visio is 10.4%, down from 12.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
Visio10.4%
iGrafx Process360 Live Platform2.3%
Other87.3%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
NitinSharma - PeerSpot reviewer
Senior Network Specialist at a computer software company with 51-200 employees
Created detailed rack and network diagrams that streamline documentation and collaboration
For creating diagrams, I definitely use Visio for HLD, LLD, and traffic flow diagrams. Apart from Visio, I use Jira only if the customer specifically requests it; otherwise, I do not use an in-house version of Jira in my organization. One of the good features of using the Microsoft umbrella product is that if I create a big diagram and then work on the HLD or LLD in Word, I can select everything from Visio and paste it as an image without needing to resize it, which streamlines the process of creating documentation for customers. The main benefits Visio provides me include simplifying processes, saving time on manual work with diagram creation, and delivering a clean architecture, whether it is network architecture or application flow. I have created diagrams for AWS, Azure, GCP, and on-premises data centers, including rack elevation diagrams and organization charts. Modifications can be made easily and reflected immediately, and I can create PNG images to share with the executive team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Simulation is most valuable."
"It has simplified compliance with regulations and company standards."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution's technical support is of good quality since they offer fast and seamless services."
"The interface is the most valuable aspect of this solution."
"Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"One of the most valuable features of Visio is its extreme flexibility."
"The diagramming and swimlane features allow for separating business functions."
"I recommend Visio to others based on my experience."
"The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements."
"Process modeling is a good feature."
"The interface of the solution is very good. It's easy to navigate."
 

Cons

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"With iGrafx, the implementation and the licensing were pretty complex."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be nice to have a Spanish user interface available to us."
"I would love to see a template and shapes for customer journey mapping."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"In terms of enterprise architecture, Visio is limited."
"It is a visualization tool, so database visualization is pretty static in it. They haven't moved the ERDs very well. They haven't adopted any real visualization like what you have in Hackolade for JSON or other data patterns. It has none of that. If you go onto broader patterns, you can actually label and integrate with a data set, if you want, for Visio, but it's very clunky and very difficult for me to assign that to another user. I can't assign it to a junior or a documenter. They really haven't cleaned up and made their tools simpler to use when linking to data, which is primarily what you're trying to do."
"It could use easier custom icon sets."
"It would be nice if there is a database behind it. We have looked into this functionality, but all of the other solutions that have a database are very locked down, and you have to use them their way. You can't define your own stuff. For example, we have a system X, and I want to define system X myself and have it available. If I am ever going to make a change to system X, I want to pull up all the drawings that are associated with system X. I want to be able to search and pull all those drawings. Visio should have the ability to capture metrics associated with each step in the process. For example, based on a specific time, I should be able to link the data to a spreadsheet, which is kind of like the data analysis on the process."
"To be able to extract a report for business project management notations would be ideal."
"System architecture could be improved."
"Lacks the ability to analyze the different relations between activities, positions and roles."
"I cannot say anything that needs improvement in Visio; it was quite user-friendly, but I think the organization may have found it costly."
 

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Visio is a pricey tool. It's a five out of ten, cost-wise. It would be great if it had a pay-per-use licensing model because my company uses it sparingly."
"Visio is expensive."
"Visio is included with our Microsoft enterprise license."
"I pay for the license and it is very expensive. If you're only going to use this tool from time to time, you can save money by just using the available online tools. But if you plan on using it heavily, then it's worth it to invest."
"The solution could be less expensive."
"It's not the cheapest product, but it's extremely valuable."
"Now we pay about $200, which is maybe $10 per user per month."
"The cost of the software is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
9%
University
7%
Financial Services Firm
15%
Manufacturing Company
10%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise19
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.