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SAP Signavio Process Manager vs Visio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
SAP Signavio Process Manager enhances time savings, efficiency, collaboration, with anticipated cost efficiencies and improved documentation within organizations.
Sentiment score
2.0
Visio boosts efficiency, ensuring consistent documentation and faster project timelines, offering substantial time savings and improved document quality.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
 

Customer Service

Sentiment score
6.8
SAP Signavio Process Manager's support is effective and responsive, with users praising quick resolutions and the knowledgeable team.
Sentiment score
5.5
Most users find Visio documentation sufficient, but experiences vary; some use internal IT or Microsoft’s enterprise support.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
While I like Microsoft products in general, the main issue is with the licensing options and the problems associated with them.
We generally resolve issues internally within our IT department rather than contacting Microsoft's technical support.
 

Scalability Issues

Sentiment score
7.3
SAP Signavio excels in scalability, supporting many users and processes efficiently, enhancing business transformation and seamless cloud deployment.
Sentiment score
7.6
Visio's scalability differs, easy integration with Microsoft but struggles with enterprise-level needs and version compatibility challenges.
 

Stability Issues

Sentiment score
7.5
SAP Signavio Process Manager is stable and reliable, with minimal downtime and users praising its performance and continuous functionality.
Sentiment score
8.3
Visio is generally stable with improved performance, though complex usage and external factors can occasionally affect stability.
 

Room For Improvement

SAP Signavio needs UI improvements, flexible licensing, better integration, enhanced analytics, and scalable pricing for effective workflow management.
Visio needs enhancements in template creation, integration, automation, usability, 3D modeling, and export functionality, especially XPDL export.
It should also integrate with non-SAP systems for better functionality.
Visio should implement more complex tools or graphics to facilitate processing and use flexible templates.
The visual icons and shapes for different vendors like Cisco network could be improved.
 

Setup Cost

SAP Signavio Process Manager is valuable but expensive, with flexible pricing, suitable for larger organizations due to scale.
Visio prices vary by plan; professional versions cost more, but discounts and bundles offer savings for many users.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
If asked to rate the price, I would give it around nine points out of ten, indicating it is somewhat expensive.
 

Valuable Features

SAP Signavio Process Manager enhances process efficiency through integration, collaboration, and intuitive modeling, supporting global access and optimization.
Visio integrates seamlessly with Microsoft Office, offering templates, shapes, easy use, and boosts productivity by embedding diagrams in documents.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
Visio allows me to create detailed diagrams that provide value to customers by giving them a clear view of their network and devices.
Visio was quite useful in Word and PowerPoint, which I miss in draw.io.
 

Categories and Ranking

SAP Signavio Process Manager
Ranking in Business Process Design
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
61
Ranking in other categories
Business Process Management (BPM) (4th)
Visio
Ranking in Business Process Design
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of SAP Signavio Process Manager is 9.8%, up from 8.9% compared to the previous year. The mindshare of Visio is 12.5%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Enas Selim - PeerSpot reviewer
Transforming banking process documentation with effective collaboration tools
The free trial needs to have more options for end users, such as including Process Intelligence as a trial version. Although mentioned on the website, the governance feature is not available in the free trial. More guidance from support is also needed, as users can get lost on the website when looking for specific features.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
10%
Energy/Utilities Company
6%
Financial Services Firm
15%
Government
9%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

Signavio Process Editor
Microsoft Visio
 

Overview

 

Sample Customers

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about SAP Signavio Process Manager vs. Visio and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.