Oct 31, 2021
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collaboration tool that keeps everyone up-to-date about what, why, and how to work. The workflow accelerator can automate repetitive work, ensuring teams can be more productive over time.
The reporting on this solution can be slow, though, and SAP Signavio does not integrate very well with other solutions. We experienced some downtime and dropped connections, which makes the stability seem problematic. It would be better if it was more flexible on the customization point of view, where it displays only what the individual user needs to see. There needs to be a better way to give users correct permissions, eg. whether to design or view.
Celonis is a very strong and powerful solution. It can process a large amount of data quickly and seamlessly. This solution is very intuitive and very easy to use. Celonis has a data mining tool that can identify cost differentials. It will also gather background data from different solutions and put it into the dashboard to review the price differences from previous seasons.
Celonis can be very rigid and we would like it to be more flexible - it has some very strong structures that must be followed. The licensing model can be complex too. You need to have a lot of knowledge and skill to work with this solution. It really should allow for more customization to ease the process of working with multiple solutions.
Conclusion
Celonis is very specific to process mining and that is what it is best used for. You need to have a knowledgeable team, as this solution can be very tough to implement. It can also be very expensive.
We were looking for a solution that was easy to use, was cost-effective for the size of our enterprise, and had a great performance. SAP Signavio Process Manager was the best fit for us.
