Celonis vs SAP Signavio Process Manager comparison

The compared Celonis and SAP solutions aren't in the same category. Celonis is ranked #2 in PM , with an average rating of 8.1, and holds a 14.4% mindshare in the category. SAP is ranked #4 in BPD , with an average rating of 8.2, and holds a 6.8% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.

Celonis

Read 60 Celonis reviews

8,152 Views
3,668 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 63 SAP Signavio Process Manager reviews

12,718 Views
5,214 Comparison Views

90% willing to recommend

Celonis

SAP Signavio Process Manager

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Executive SummaryUpdated on Feb 8, 2026

SAP Signavio Process Manager and Celonis compete in the business process management and process mining category. SAP Signavio seems to have the upper hand for collaboration, while Celonis is noted for its integration and analytical features.

Features: SAP Signavio Process Manager offers strong collaboration capabilities with tools like the Collaboration Hub, user-friendly drag-and-drop modeling, and process transparency. Celonis provides powerful integration capabilities, robust process mining tools, and the ability to identify bottlenecks effectively, which are advantageous for optimizing operations.

Room for Improvement: SAP Signavio requires improvements in advanced simulation, workflow features, integration with external systems, and document management. Celonis users express a need for enhanced automation, flexible licensing, and improved support systems. Additionally, SAP Signavio could benefit from a more intuitive interface, while Celonis should simplify its setup process and augment task mining.

Ease of Deployment and Customer Service: Both SAP Signavio and Celonis offer deployment options across public cloud, private cloud, and on-premises models. SAP Signavio's technical support is generally responsive and effective, while Celonis is seen as slower in responsiveness. Both platforms have challenges with support visibility and integration advice, yet SAP Signavio's proactive approach is valued more by its users.

Pricing and ROI: SAP Signavio offers a cost-effective pricing model but can become expensive with additional features. Celonis targets larger enterprises with a higher cost, justified by its rich process mining and automation capabilities, offering significant ROI through process optimizations. SAP Signavio is more suitable for organizations focused on collaboration and documentation.

To learn more, read our detailed Process Mining Report (Updated: April 2026).

Buyer's Guide

Process Mining

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.8

Celonis improves efficiency and reduces costs by up to 80%, with ROI seen in 9 to 11 months.

Sentiment score

5.7

SAP Signavio Process Manager enhances efficiency, saves costs, reduces onboarding time, and improves collaboration, offering indirect time-saving benefits.

In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

In my opinion, there's a positive return on investment.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.

reviewer2795421

Process Mining Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

We can draw and document our processes, then analyze data within SAP Signavio Process Manager.

SandrinePluvinet

process and methods manager at Altitude Infrastructure

For more quotes and insights, download the SAP Signavio Process Manager report

Customer Service

Sentiment score

5.7

Celonis support is praised for responsiveness but criticized for inconsistencies and slower responses, especially for smaller contracts.

Sentiment score

6.7

SAP Signavio Process Manager support is efficient and responsive, offering timely assistance with room for consistent quality improvement.

It took more than two weeks to receive a response.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.

reviewer2795421

Process Mining Consultant at a tech vendor with 10,001+ employees

Other times I do not get much clarity on the support from the team.

reviewer2797770

Data Engineer at a pharma/biotech company with 10,001+ employees

For more quotes and insights, download the Celonis report

I would rate their technical support a ten.

SandrinePluvinet

process and methods manager at Altitude Infrastructure

We had countless connects with the product team to resolve issues related to LeanIX integration.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.

Naman Lalawat

data analyst at dbs global university

For more quotes and insights, download the SAP Signavio Process Manager report

Scalability Issues

Sentiment score

7.2

Celonis provides scalable solutions with seamless integration, accommodating enterprise roles and data needs while managing deployment and cost considerations.

Sentiment score

7.2

SAP Signavio Process Manager excels in scalability, enhancing user growth and adaptability with seamless deployments and collaborative support.

I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.

Praveen Bansal

Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees

I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.

reviewer2795421

Process Mining Consultant at a tech vendor with 10,001+ employees

At the moment, I'd rate scalability six or seven out of ten.

AntonioCardone

Senior Development Manager at Lutech

For more quotes and insights, download the Celonis report

Almost all customers would buy into this because it is offering a benchmark, enabling them to see what they are investing in and its value.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

For more quotes and insights, download the SAP Signavio Process Manager report

Stability Issues

Sentiment score

8.0

Celonis is stable with minor issues, reliable performance, effective task handling, and stability ratings generally between eight and ten.

Sentiment score

7.5

SAP Signavio Process Manager is highly stable, with occasional minor issues usually attributed to external factors and quickly resolved.

It's super stable.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

Celonis is stable.

GulshanMishra

Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

The multiple channels it offers in terms of transparency allow many people to share and communicate without needing external channels, which makes it very reliable.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

For more quotes and insights, download the SAP Signavio Process Manager report

Room For Improvement

Celonis needs improvements in integration, usability, automation, visualization, pricing, and support, including better documentation and data handling.

SAP Signavio Process Manager needs improved collaboration, integration, customization, and performance, with enhanced analytics and more flexible pricing.

Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

It is essential for the Celonis solution to have their services and solution models integrated with GenAI.

AntonioCardone

Senior Development Manager at Lutech

The most important area for improvement is the automation part.

Ebin_Abraham

Data Engineer at Baker Hughes

For more quotes and insights, download the Celonis report

It should also integrate with non-SAP systems for better functionality.

Naman Lalawat

data analyst at dbs global university

I think the price of SAP Signavio Process Manager is a little bit high.

Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

Despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

For more quotes and insights, download the SAP Signavio Process Manager report

Setup Cost

Celonis pricing is costly for SMEs, with variable costs based on data usage, making it a significant investment.

SAP Signavio Process Manager offers flexible pricing, with costs ranging from $150,000 to $800,000 annually, depending on needs.

I think it's relatively expensive, but it's also good.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

Based on client feedback, I have heard that the pricing for Celonis is considered high.

Nikhil-More

Senior Application Developer at Fujitsu

creating a data model for one process will differ in cost if you add more data models for additional processes.

reviewer2795421

Process Mining Consultant at a tech vendor with 10,001+ employees

For more quotes and insights, download the Celonis report

After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.

SandrinePluvinet

process and methods manager at Altitude Infrastructure

From an India INR standpoint, it felt pricey initially. But at the same time, I think the value it brought to the organization was much greater than what we paid for.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

For more quotes and insights, download the SAP Signavio Process Manager report

Valuable Features

Celonis excels in process mining and automation with intuitive dashboards, seamless integration, and user-friendly UI for data-driven decisions.

SAP Signavio excels in usability, collaboration, and optimization, facilitating transparent process management and strategic alignment through intuitive tools and data analysis.

Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.

Nikhil-More

Senior Application Developer at Fujitsu

It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.

Attila Aranyos

Head of Commercial Excellence at Sartorius AG

It's the first solution that combines business competence and capabilities with technological capabilities.

AntonioCardone

Senior Development Manager at Lutech

For more quotes and insights, download the Celonis report

The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.

SandrinePluvinet

process and methods manager at Altitude Infrastructure

It has a tool that analyzes your data and shows you where the areas of change for improvement are.

Eury Reyes P

Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees

The third most important feature from a process excellence standpoint is the repository that is provided. There is a dictionary feature that avoids duplication and allows processes to be standardized across regardless of which teams build the process maps.

Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

For more quotes and insights, download the SAP Signavio Process Manager report

Categories and Ranking

Celonis

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Process Mining (2nd), AI Data Analysis (7th)

SAP Signavio Process Manager

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (6th)

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. Celonis is designed for Process Mining and holds a mindshare of 14.4%, down 20.5% compared to last year.
SAP Signavio Process Manager, on the other hand, focuses on Business Process Design, holds 6.8% mindshare, down 9.2% since last year.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Celonis	14.4%
Microsoft Power Automate	11.8%
Automation Anywhere	9.9%
Other	63.9%

Process Mining

Business Process Design Mindshare Distribution
Product	Mindshare (%)
SAP Signavio Process Manager	6.8%
Bizagi	8.4%
Camunda	8.0%
Other	76.8%

Business Process Design

Q&A Highlights

Netanya Carmi

Content Manager at PeerSpot

Oct 31, 2021

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collaboration tool that keeps everyone up-to-date about what, why, and how to work. The workflow accelerator can automate repetitive work, ensuring teams can be more productive over time. The reporting on this solution can be slow, though, and SAP Signavio does not integrate very well with other solutions. We experienced some downtime and dropped connections, which makes the stability seem problematic. It would be better if it was more flexible on the customization point of view, where it displays only what the individual user needs to see. There needs to be a better way to give users correct permissions, eg. whether to design or view. Celonis is a very strong and powerful solution. It can process a large amount of data quickly and seamlessly. This solution is very intuitive and very easy to use. Celonis has a data mining tool that can identify cost differentials. It will also gather background data from different solutions and put it into the dashboard to review the price differences from previous seasons. Celonis can be very rigid and we would like it to be more flexible - it has some very strong structures that must be followed. The licensing model can be complex too. You need to have a lot of knowledge and skill to work with this solution. It really should allow for more customization to ease the process of working with multiple solutions. Conclusion Celonis is very specific to process mining and that is what it is best used for. You need to have a knowledgeable team, as this solution can be very tough to implement. It can also be very expensive. We were looking for a solution that was easy to use, was cost-effective for the size of our enterprise, and had a great performance. SAP Signavio Process Manager was the best fit for us.

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Featured Reviews

Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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Sravani Bodanapu

Intelligent Ops Journey Expert at ANZ Banking Group

Process modeling has standardized complex banking workflows and drives data‑driven automation decisions

I would assess the impact of process modeling features on operational transparency as a four. I give it a four because of how well the platform could be utilized if one has a license or would be able to access it via collaborative features, and as well be able to communicate, making it less people dependent and more process dependent. A small gap of one is only because if the map has to be shared or if somebody has to work together on a map, similar to how we have Google Forms where more than two people can make changes simultaneously, the map does not allow that. One has to close it, and the next partner can only access the map after I close it. The existing changes are lost if they click on ignore or if they close the diagram. This is one feature which is sometimes bothersome. The gap of one is something that is personal feedback from my end. If someone is a newbie and they are building a map for the first time, they definitely go through a training module. But if somebody is jumping right in to build a map for the first time, which I did more than a couple of years ago, I felt that given the extent to which we have artificial intelligence capabilities right now, it would be nice if whenever you are saving a diagram and if I build it incorrectly in terms of adhering to BPMN 2.0, errors are shown, which is really nice. There are errors and warnings that need to be corrected to adhere to the standards. It is great that it allows me to save, but in order to correct the errors, if I do not understand what the error is trying to tell me. For example, sometimes it says that the element is named wrong. I understand that; it is a verb and noun that is a requirement. But sometimes it says the edge folding is not clear, and despite trying several times, I still do not get it. SAP could consider having AI capabilities to suggest how it can be done immediately on the screen itself, perhaps in the form of a virtual assistant or something. Today, for larger errors, I go to Google to check it and try to understand. If an assistant tells me that I think the arrow may be placed wrong, I think that would help me. It would save time and help me from looking up multiple dictionaries to understand what it is trying to say. At the moment, we are not integrating SAP Signavio Process Manager with existing ERP systems because internally I think we are using multiple enterprise resource planning tools. Because of that, there is a restraint to connect it with SAP Signavio Process Manager, and there is a lot of concern in terms of how data could be used because we work in a banking environment. We are not leveraging, and we have SAP S/4HANA. It would be great if there is a data lake that connects to the process, but at the moment, we do not do that. Every time we build a process, it is picked up by a different team, and they try to connect it with the data lake. It is a great feature which I think can be leveraged, but with the range of legacy systems that the company is using today, there is not much I can comment about how the ERP can be leveraged internally.

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

10%

Financial Services Firm

Energy/Utilities Company

Manufacturing Company

13%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	44

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	6
Large Enterprise	45

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

See all answers

What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

See all answers

What needs improvement with Celonis?

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What is your experience regarding pricing and costs for Signavio Process Manager?

I am not aware of the pricing and licensing of SAP Signavio Process Manager in the current firm I am working for. However, in my last company, Fidelity International, I was introduced to SAP Signav...

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What advice do you have for others considering Signavio Process Manager?

I do use the collaborative workspace feature of SAP Signavio Process Manager. Our stakeholders who are outside of SAP Signavio Process Manager environment do use the collaborative feature because t...

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What needs improvement with SAP Signavio Process Manager?

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Comparisons

SAP Signavio Process Intelligence vs Celonis

Compared 9% of the time

UiPath Process Mining vs Celonis

Compared 7% of the time

Microsoft Power Automate vs Celonis

Compared 6% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

Automation Anywhere vs Celonis

Compared 4% of the time

More Celonis Competitors

ARIS BPA vs SAP Signavio Process Manager

Compared 7% of the time

ADONIS vs SAP Signavio Process Manager

Compared 4% of the time

Camunda vs SAP Signavio Process Manager

Compared 4% of the time

Bizagi vs SAP Signavio Process Manager

Compared 4% of the time

Visio vs SAP Signavio Process Manager

Compared 4% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Celonis

May 2026

Download Celonis product report

Buyer's Guide

SAP Signavio Process Manager

April 2026

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.

Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.

What key features does Celonis offer?

Process Mining: Visualizes and analyzes business processes to identify inefficiencies.
Automation: Enables streamlined, automated workflows for improved productivity.
AI Capabilities: Enhances process optimization and decision-making with advanced AI.
Integration: Offers pre-built connectors for seamless integration with SAP and Oracle.
Dashboards: Provides comprehensive views of operations to monitor performance.

What benefits or ROI should reviewers look for?

Operational Efficiency: Identifies and resolves bottlenecks, improving workflows.
Resource Optimization: Enables better allocation and utilization of resources.
Informed Decisions: Data-driven insights support strategic decision-making.
Cost Management: Streamlines processes, reducing operational costs.

In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.

Celonis

SAP Signavio Process Manager offers an intuitive interface focused on ease of use, facilitating collaboration and governance. It's ideal for quick adoption within organizations, supporting process mining and intelligence to drive continuous optimization.

Offering a comprehensive web-based repository, SAP Signavio Process Manager excels in governance with its intuitive drag-and-drop modeling capabilities. The Collaboration Hub fosters transparency and discussion, crucial for organizations focusing on compliance and process optimization. Users find it efficient for internal training without requiring external resources. Despite its strengths, enhancements like simultaneous editing, improved integration with non-SAP systems, and advanced reporting are desired. Organizations often use it to capture and document business processes, facilitating compliance, audits, and digital transformation efforts.

What are the key features of SAP Signavio Process Manager?

Intuitive Interface: Ensures ease of use and quick adoption within teams.
Governance and Version Control: Provides effective management and version tracking.
Drag-and-Drop Modeling: Allows seamless process modeling.
Collaboration Hub: Enhances transparency and team discussions.
Process Mining and Intelligence: Identifies inefficiencies supporting continuous improvement.

What benefits and ROI can users expect?

Quick Adoption: Facilitates easy learning and collaboration.
Process Optimization: Supports identifying inefficiencies for continuous improvement.
Compliance Support: Useful for audits and standardization.
Workflow Management: Efficient portal for distribution and management.
Enhanced Training: Simplifies onboarding of new staff.

In industries like finance, healthcare, and logistics, SAP Signavio Process Manager is used for optimizing workflows, facilitating digital transformation, and supporting strategic planning. It aids in resource management and enhances process understanding for better training and onboarding.

SAP

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Find out what your peers are saying about Automation Anywhere, Celonis, Microsoft and others in Process Mining. Updated: April 2026.

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