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Celonis vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Celonis improves efficiency and reduces costs by up to 80%, with ROI seen in 9 to 11 months.
Sentiment score
6.8
UiPath Process Mining delivers rapid ROI through cost savings and efficiency, varying by process size and management effectiveness.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
In my opinion, there's a positive return on investment.
Head of Commercial Excellence at Sartorius AG
I have seen a return on investment, especially in time saved for my clients; in the incident management process, the average cycle time for handling tickets was over ninety-eight hours, but after identifying root causes, such as tickets being held due to wrong group allocation, the cycle time reduced to approximately thirty-eight hours.
Process Mining Consultant at a tech vendor with 10,001+ employees
We previously deployed five FTEs to conduct requirement gathering and initial discussions. Currently, we have only one FTE resource who handles all these tasks, while the rest are taken care of by UiPath tools.
Vice President Intelligent Automation at 360 One
 

Customer Service

Sentiment score
5.7
Celonis support is praised for responsiveness but criticized for inconsistencies and slower responses, especially for smaller contracts.
Sentiment score
7.1
UiPath Process Mining's customer service is praised for effectiveness, but users desire quicker responses and more experienced support.
It took more than two weeks to receive a response.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Process Mining Consultant at a tech vendor with 10,001+ employees
Other times I do not get much clarity on the support from the team.
Data Engineer at a pharma/biotech company with 10,001+ employees
Every issue we raised was resolved 100%, allowing me to rate them a 10 out of 10 in terms of technical support.
Vice President Intelligent Automation at 360 One
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.2
Celonis provides scalable solutions with seamless integration, accommodating enterprise roles and data needs while managing deployment and cost considerations.
Sentiment score
7.1
UiPath Process Mining is praised for scalability across user bases, though large data sets present challenges for some users.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
Process Mining Consultant at a tech vendor with 10,001+ employees
At the moment, I'd rate scalability six or seven out of ten.
Senior Development Manager at Lutech
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Senior Software Engineer at a tech services company with 10,001+ employees
UiPath as a whole is scalable and works well for large-scale organizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
We deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling.
Vice President Intelligent Automation at 360 One
 

Stability Issues

Sentiment score
8.0
Celonis is stable with minor issues, reliable performance, effective task handling, and stability ratings generally between eight and ten.
Sentiment score
7.9
UiPath Process Mining is praised for stability but faces occasional issues, particularly with high data volumes and document understanding.
It's super stable.
Head of Commercial Excellence at Sartorius AG
Celonis is stable.
Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees
We find UiPath Process Mining to be generally stable, particularly with the current build.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
In terms of stability and reliability, I find UiPath Process Mining to be quite stable.
Vice President Intelligent Automation at 360 One
 

Room For Improvement

Celonis needs improvements in integration, usability, automation, visualization, pricing, and support, including better documentation and data handling.
UiPath Process Mining needs better integration, UI, AI features, clearer data handling, and improved documentation to enhance usability and adoption.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Head of Commercial Excellence at Sartorius AG
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Senior Development Manager at Lutech
The most important area for improvement is the automation part.
Data Engineer at Baker Hughes
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It should focus on identifying opportunities for automation and resource allocation efficiently.
Senior Software Engineer at a tech services company with 10,001+ employees
Adoption is the key.
Manager at a healthcare company with 10,001+ employees
 

Setup Cost

Celonis pricing is costly for SMEs, with variable costs based on data usage, making it a significant investment.
UiPath Process Mining pricing is high, but discounts make it competitive, especially for existing UiPath users.
I think it's relatively expensive, but it's also good.
Head of Commercial Excellence at Sartorius AG
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Senior Application Developer at Fujitsu
creating a data model for one process will differ in cost if you add more data models for additional processes.
Process Mining Consultant at a tech vendor with 10,001+ employees
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
Manager at a healthcare company with 10,001+ employees
It is a high price for a low rating.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Valuable Features

Celonis excels in process mining and automation with intuitive dashboards, seamless integration, and user-friendly UI for data-driven decisions.
UiPath Process Mining enhances efficiency by visualizing processes, identifying bottlenecks, and automating tasks with integration and customization features.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
Senior Application Developer at Fujitsu
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
Head of Commercial Excellence at Sartorius AG
It's the first solution that combines business competence and capabilities with technological capabilities.
Senior Development Manager at Lutech
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Senior Software Engineer at a tech services company with 10,001+ employees
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
It is excellent in its ability to help us turn raw data into actionable information.
Manager at a healthcare company with 10,001+ employees
 

Categories and Ranking

Celonis
Ranking in Process Mining
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
AI Data Analysis (8th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of Celonis is 13.3%, down from 22.1% compared to the previous year. The mindshare of UiPath Process Mining is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
Celonis13.3%
UiPath Process Mining5.4%
Other81.3%
Process Mining
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
15%
Outsourcing Company
11%
Construction Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
What is your primary use case for UiPath Process Mining?
The use cases for UiPath Process Mining vary, but it is recommended where companies have a level of maturity in understanding their processes, yet haven't fully mapped them and utilized data. We us...
 

Also Known As

No data available
ProcessGold
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Celonis vs. UiPath Process Mining and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.