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Software AG ARIS Process Mining vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
Sentiment score
6.7
UiPath Process Mining offers up to 40% ROI by enhancing productivity, reducing costs, and improving efficiency within one to two years.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Sentiment score
7.0
UiPath Process Mining's responsive customer support is praised for effectively addressing automation and configuration issues, enhancing user satisfaction.
Technical support for Software AG ARIS Process Mining is good.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Sentiment score
7.0
UiPath Process Mining is highly scalable, integrating well across industries and departments, efficiently managing workloads and complex scenarios.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Sentiment score
7.8
UiPath Process Mining is reliable with a 94-96% success rate, though documentation and high-volume stability can improve.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
Users desire enhanced usability, AI insights, better integration, simplified onboarding, more tutorials, and improved tools in UiPath Process Mining.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Adoption is the key.
It should focus on identifying opportunities for automation and resource allocation efficiently.
 

Setup Cost

ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
UiPath Process Mining pricing is variable, with costs based on user count, usage, and available discounts for bulk purchases.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
UiPath Process Mining enhances process optimization through user-friendly interfaces, automation integration, and powerful visualization for data-driven decisions.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It is excellent in its ability to help us turn raw data into actionable information.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
 

Categories and Ranking

Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Business Performance Management (13th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Process Mining category, the mindshare of Software AG ARIS Process Mining is 3.4%, up from 2.2% compared to the previous year. The mindshare of UiPath Process Mining is 6.6%, down from 8.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
UiPath Process Mining6.6%
Software AG ARIS Process Mining3.4%
Other90.0%
Process Mining
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Deepak-Rai - PeerSpot reviewer
Analytics and dashboards enhance decision-making
Maybe adding some competitor analysis would be beneficial, especially if I am using multiple tools. I do not have many statistics there. Let's consider I am using two tools in one organization due to the criticality of the process. At that time, I am mining, and definitely, the cost is a mining factor.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
Computer Software Company
20%
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise42
 

Questions from the Community

What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
 

Also Known As

ARIS Process Performance Manager
ProcessGold
 

Overview

 

Sample Customers

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Software AG ARIS Process Mining vs. UiPath Process Mining and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.