No more typing reviews! Try our Samantha, our new voice AI agent.

Software AG ARIS Process Mining vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
Sentiment score
6.8
UiPath Process Mining delivers rapid ROI through cost savings and efficiency, varying by process size and management effectiveness.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
Consultant 2 at Protiviti
We previously deployed five FTEs to conduct requirement gathering and initial discussions. Currently, we have only one FTE resource who handles all these tasks, while the rest are taken care of by UiPath tools.
Vice President Intelligent Automation at 360 One
 

Customer Service

Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Sentiment score
7.1
UiPath Process Mining's customer service is praised for effectiveness, but users desire quicker responses and more experienced support.
Technical support for Software AG ARIS Process Mining is good.
Consultant 2 at Protiviti
Every issue we raised was resolved 100%, allowing me to rate them a 10 out of 10 in terms of technical support.
Vice President Intelligent Automation at 360 One
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Sentiment score
7.1
UiPath Process Mining is praised for scalability across user bases, though large data sets present challenges for some users.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
Consultant 2 at Protiviti
We deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling.
Vice President Intelligent Automation at 360 One
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
Senior Software Engineer at a tech services company with 10,001+ employees
UiPath as a whole is scalable and works well for large-scale organizations.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
 

Stability Issues

Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
Sentiment score
7.9
UiPath Process Mining is praised for stability but faces occasional issues, particularly with high data volumes and document understanding.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
Consultant 2 at Protiviti
We find UiPath Process Mining to be generally stable, particularly with the current build.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
In terms of stability and reliability, I find UiPath Process Mining to be quite stable.
Vice President Intelligent Automation at 360 One
 

Room For Improvement

Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
UiPath Process Mining needs better integration, UI, AI features, clearer data handling, and improved documentation to enhance usability and adoption.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Consultant 2 at Protiviti
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
Adoption is the key.
Manager at a healthcare company with 10,001+ employees
It should focus on identifying opportunities for automation and resource allocation efficiently.
Senior Software Engineer at a tech services company with 10,001+ employees
 

Setup Cost

ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
UiPath Process Mining pricing is high, but discounts make it competitive, especially for existing UiPath users.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
Senior Process Automation Analyst at a computer software company with 501-1,000 employees
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
Manager at a healthcare company with 10,001+ employees
It is a high price for a low rating.
Automation Practice Lead - APAC at a tech services company with 11-50 employees
 

Valuable Features

Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
UiPath Process Mining enhances efficiency by visualizing processes, identifying bottlenecks, and automating tasks with integration and customization features.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
Consultant 2 at Protiviti
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
Senior Software Engineer at a tech services company with 10,001+ employees
We have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis.
Vice President Intelligent Automation at 360 One
It is excellent in its ability to help us turn raw data into actionable information.
Manager at a healthcare company with 10,001+ employees
 

Categories and Ranking

Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Business Performance Management (14th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of Software AG ARIS Process Mining is 3.4%, down from 3.5% compared to the previous year. The mindshare of UiPath Process Mining is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.4%
Software AG ARIS Process Mining3.4%
Other91.2%
Process Mining
 

Featured Reviews

Nupur Wadhwa - PeerSpot reviewer
Consultant 2 at Protiviti
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.
report
Use our free recommendation engine to learn which Process Mining solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
10%
Energy/Utilities Company
9%
Financial Services Firm
9%
Financial Services Firm
15%
Outsourcing Company
11%
Construction Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
What is your primary use case for UiPath Process Mining?
The use cases for UiPath Process Mining vary, but it is recommended where companies have a level of maturity in understanding their processes, yet haven't fully mapped them and utilized data. We us...
 

Also Known As

ARIS Process Performance Manager
ProcessGold
 

Overview

 

Sample Customers

AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Software AG ARIS Process Mining vs. UiPath Process Mining and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.