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Microsoft Power Automate vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Microsoft Power Automate offers cost-effective, user-friendly automation, enhancing productivity and ROI with minimal expenses and fast implementation.
Sentiment score
7.1
Users see ROI in 2-3 years with UiPath, valuing efficiency and cost savings from data insights and automation.
On a daily basis, it saves about two to three hours.
It has helped us save time, and we've saved thousands of hours through automation.
 

Customer Service

Sentiment score
6.3
Microsoft Power Automate's customer service receives mixed reviews, with varied response times and support quality; expanding documentation is recommended.
Sentiment score
7.5
UiPath Process Mining support is responsive and effective, resolving most issues swiftly, but improvements in expertise are suggested.
Having experience with coding is essential to fully utilize Power Automate.
On a scale of one to ten, the technical support of Microsoft Power Automate rates as three within India, and eight or nine for support from outside India.
I complained about the failed responses and real-time synchronization, but I haven't gotten responses since then.
UiPath provides exceptional customer service and support, primarily due to its active community forum, community.uipath.com, which offers 24/7 support from developers and community members.
From a technical support standpoint, the SMEs are not confident enough in deciding what should be done.
They prioritize support based on the number of licenses purchased by an organization
 

Scalability Issues

Sentiment score
6.8
Microsoft Power Automate is scalable for business sizes but faces challenges with complexity and non-Microsoft integrations.
Sentiment score
7.2
UiPath Process Mining offers scalable solutions for diverse deployments, despite challenges with large data and integration costs.
Microsoft Power Automate is scalable enough for me and my customers.
There's significant room for enhancing process integration, data accuracy, and the general applicability of process mining.
UiPath as a whole is scalable and works well for large-scale organizations.
 

Stability Issues

Sentiment score
7.6
Microsoft Power Automate is stable with occasional glitches; users rate its stability highly and expect ongoing improvements.
Sentiment score
8.0
UiPath Process Mining is generally stable with occasional lags; users rate stability highly but note documentation and robustness issues.
We find UiPath Process Mining to be generally stable, particularly with the current build.
 

Room For Improvement

Microsoft Power Automate requires improvements in stability, integration, training, and AI tools, facing issues with licensing and documentation.
UiPath Process Mining requires enhanced user-friendliness, integration, competitive pricing, AI features, and better data management and processing capabilities.
Developers should have discretion over which view they want to use, either the old designer view or the new designer view, as Microsoft is forcing the new designer view, which most developers don't prefer.
It would be better to make it a wizard more than requiring coding.
The synchronization of the feedback responses from the forms and the Excel sheets should be seamless.
UiPath Process Mining is associated with a high cost and a difficult learning curve for those unfamiliar with process mining tools.
It should focus on identifying opportunities for automation and resource allocation efficiently.
Adoption is the key.
 

Setup Cost

Microsoft Power Automate pricing varies by usage, with costs ranging from $10-$20 per user, potentially cheaper with Microsoft 365.
UiPath Process Mining offers valuable solutions with complex pricing, high costs, and potential discounts, especially for existing UiPath users.
Microsoft Power Automate is reasonably priced compared to others in the market.
Compared to other solutions such as Power Automate, UiPath is significantly more expensive, with its pro plan starting at $420 per month.
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
It is a high price for a low rating.
 

Valuable Features

Microsoft Power Automate simplifies task automation with seamless integration, user-friendly design, and low-code features, enhancing productivity and efficiency.
UiPath Process Mining enhances efficiency with analytics, visualization, intelligent automation, and seamless ERP/CRM integration, boosting adaptability and scalability.
We have saved thousands of hours by automating tasks that would have been labor-intensive and error-prone if done manually.
If I want to fill something in Power Platform and need to fill another item in Salesforce, instead of doing the same task in different platforms, I can directly fill it in Power Platform and integrate it with Salesforce through API in Microsoft Power Automate, and my work is complete.
Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.
These elements allowed us to effectively understand and improve client interactions and manage complex data, especially in the context of banking operations.
It provides root cause analysis, which identifies delays and deviations in processes, visualizes bottlenecks, and assesses their impact with insightful visualizations.
It is excellent in its ability to help us turn raw data into actionable information.
 

Categories and Ranking

Microsoft Power Automate
Ranking in Process Mining
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
129
Ranking in other categories
Robotic Process Automation (RPA) (3rd)
UiPath Process Mining
Ranking in Process Mining
3rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Process Mining category, the mindshare of Microsoft Power Automate is 19.3%, down from 26.9% compared to the previous year. The mindshare of UiPath Process Mining is 6.6%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining
 

Featured Reviews

Ayobami Shobaloju - PeerSpot reviewer
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
Rahul Sharma. - PeerSpot reviewer
A stable solution with a comparison feature that helps people to understand and visualize the impact of a particular task
UiPath Process Mining is as lightweight a tool as it is new. It's not able to handle a lot of logs in one go at high speed. The solution's speed is fairly good, but it should be further increased to make it more powerful to process large amounts of logs. Logs should be as much as possible. We have taken one year's and sometimes two years' logs to understand the behavior. We are not here solving small problems because a lot of money is invested. I have observed that handling a large amount of logs slows down the solution's performance. This area is improving because we are now observing a new version of UiPath Process Mining with improved speed. As a developer, I'll be happy to see that happening more quickly, and I am sure the solution is heading there.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
5%
Educational Organization
43%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
What do you like most about UiPath Process Mining?
I would rate the stability of UiPath Process Mining a nine out of ten.
What is your experience regarding pricing and costs for UiPath Process Mining?
UiPath Process Mining is better priced than Celonis, which we found to be on the costlier side.
What needs improvement with UiPath Process Mining?
Adoption is the key. The solution can give great results, but many times, we struggle to drive adoption.
 

Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
ProcessGold
 

Overview

 

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Microsoft Power Automate vs. UiPath Process Mining and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.