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Tungsten Insight vs UiPath Process Mining comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
13th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (40th)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Process Mining category, the mindshare of Tungsten Insight is 2.6%, up from 0.8% compared to the previous year. The mindshare of UiPath Process Mining is 5.3%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.3%
Tungsten Insight2.6%
Other92.1%
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the ability to design applications directly."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"The initial setup is straightforward."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"You can easily customize reporting to pull the fields that interest you."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"The solution offers good collaboration capabilities."
"If the end user is happy, it means I am happy."
"For us, the most important feature of UiPath Process Mining is something called Document Understanding. We have found it to be extremely valuable, given that the current situation we have right now is that it's not just pure automation of manual and repetitive tasks. What we're doing is more along the lines of what you could call "intelligent" automation. Document Understanding plays a great role in this type of process automation because it helps us in automating the reading of documents better and, therefore, helps to automate intelligence for our customers."
"Its speediness is most valuable. It is quick to develop. It is also quick and easy to learn."
"UiPath Process Mining has improved our organization by clearing invoices, as we use it to take information from the manual invoice generated by the suppliers to read, scan, and input the invoice data into the SAP system for clearance."
"UiPath Process Mining platform works very well with process mining."
"The solution has a very good data analysis feature."
"Installation using the cloud solution is a seamless integration with virtually no installation time involved."
 

Cons

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"It would be ideal if there were some standard forms that could be customized."
"The initial setup is complex and would be difficult to carry out without any training."
"The connection to other systems could be better."
"The configurations on the ERP platforms could be improved."
"Within UiPath, AI Fabric is a valuable feature, but Process Mining can be further improved with AI. AI is booming. Once they improve the AI capabilities, more and more customers will come to UiPath."
"The cost should be improved with variable models to help different types of users afford the product."
"However, poor implementation can result in significant expenses without benefits."
"UiPath Process Mining could improve by limiting the number of updates."
"It can be difficult to handle the first project until you understand the product a bit better."
"The product has to be simplified because there are some facets that are just too complex. It's not easy for everyone to understand. You have to do training on ProcessGold and then you can use it."
 

Pricing and Cost Advice

Information not available
"UiPath Process Mining is priced high compared to other solutions."
"The setup is very good and explained well. People who are at least accustomed to this automation in UiPath, can read and go through the process without a problem"
"The price of UiPath Process Mining could improve."
"UiPath's licensing is based on how many documents we process using this solution."
"The licenses are flexible, they start once they are activated. The license is purchased annually. The cost of the solution is very good compared to other similar solutions."
"We are using the Community Version of UiPath and have only a single process automated."
"The pricing for the product is high. You pay a licensing fee and an additional 20% for support and maintenance."
"We pay yearly, and I believe a support fee is paid monthly."
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
12%
Outsourcing Company
9%
Insurance Company
6%
Financial Services Firm
14%
Outsourcing Company
13%
Construction Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In terms of improvement, I do not think much could be enhanced because it gives us good output. However, in terms of optimization, we can consider further enhancements. There are a few use cases wh...
What is your primary use case for UiPath Process Mining?
Our major use case related to banking and BFSI domains is to start with business automation. We conduct process mining to determine the ROI and other benefits from this automation. UiPath Process M...
 

Also Known As

Kofax Insight
ProcessGold
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Tungsten Insight vs. UiPath Process Mining and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.