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Tungsten Insight vs UiPath Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten Insight
Ranking in Process Mining
13th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (41st)
UiPath Process Mining
Ranking in Process Mining
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Process Mining category, the mindshare of Tungsten Insight is 2.5%, up from 0.8% compared to the previous year. The mindshare of UiPath Process Mining is 5.4%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Mindshare Distribution
ProductMindshare (%)
UiPath Process Mining5.4%
Tungsten Insight2.5%
Other92.1%
Process Mining
 

Featured Reviews

reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.
PrashantGupta3 - PeerSpot reviewer
Vice President Intelligent Automation at 360 One
Automation in banking has reduced manual analysis and has provided consistent high ROI
UiPath Process Mining has provided us with FTE resource reductions, and we have achieved a health summary of this automation with around a 98-99% success rate, which helps us generate ROI on a month-to-month basis. I was part of the initial setup process for everything on the infrastructure side. The initial setup was quite easy with ease of installation because we had direct support from UiPath community, and the infrastructure team was also involved, making it an overall smooth journey for us. I have not communicated much with technical support over the years because UiPath has its community, which resolves most of our queries. On the rare occasions when we have contacted technical support, I found them to be really good, possessing excellent technical expertise, and every issue we raised was resolved 100%. I find UiPath Process Mining to be scalable, which is why we deployed it on AWS cloud, as we do not have to focus on scaling or increasing our automation use cases since we have set it up for auto-scaling. In terms of stability and reliability, I find UiPath Process Mining to be quite stable, and I would rate it around nine out of ten for the application's performance. Overall, I would rate this solution a 9 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides the ability to design applications directly."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"The initial setup is straightforward."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"You can easily customize reporting to pull the fields that interest you."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
"Great user interface."
"I think Process Mining's most important feature is the process mapping tool."
"What I find good in UiPath Process Mining is that it integrates well with SAP."
"They have good partner management, and they have a good solution."
"ProcessGold is definitely scalable."
"UiPath Process Mining is definitely stable."
"Installation using the cloud solution is a seamless integration with virtually no installation time involved."
"The setup is very good and explained well, and people who are at least accustomed to this automation in UiPath can read and go through the process without a problem."
 

Cons

"The initial setup is complex and would be difficult to carry out without any training."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"It would be ideal if there were some standard forms that could be customized."
"This is not a perfect tool, as there are things that should be improved."
"Setting up UiPath is relatively complex. It potentially involves multiple business units."
"In terms of what can be improved, what I've seen so far in most of the implementations is that the client's expectations towards the RPA solution and their road map for the solution are different. The road map should be very clear in terms of what should be done and why it has to be done."
"One area for improvement is the integration with legacy systems, which can be challenging, especially with older and in-house developed systems that lack good event logs."
"It would be helpful to make the spy modules more accurate."
"What needs improvement in UiPath Process Mining is manual delay support. For example, I have a pending workflow, and I've not taken action in the last five or ten days, and because of this, the whole process gets delayed, but UiPath Process Mining doesn't provide any manual delay insights. It gives about seventy to seventy-five percent detail on end-to-end process delays, the scope of automation, or the gap, but not about the manual delay, so what would make the solution better is if it communicates manual delay information. Every business process relies on human activity, with either approval or review, so UiPath Process Mining should capture that area and provide a workflow or diagram that shows more details, such as the impact of the delay, the workflow time without the human delay, etc. That could be too difficult, but it's what I'm expecting as a customer. More automation in UiPath Process Mining would be great."
"It's not very easy to turn raw data into actionable information."
"We received adequate support, but sometimes the turn around time to get into a particular root cause was high."
 

Pricing and Cost Advice

Information not available
"UiPath Process Mining is not very expensive, and that is where it beats Celonis."
"The setup is very good and explained well. People who are at least accustomed to this automation in UiPath, can read and go through the process without a problem"
"UiPath Process Mining is priced high compared to other solutions."
"The price of the solution could be lower. However, Automation Anywhere is approximately $8,000, and when comparing these solutions, UiPath Process Mining is less expensive. The license for the solution is purchased annually."
"Licensing costs for UiPath are very reasonable, in my opinion."
"The pricing for the product is high. You pay a licensing fee and an additional 20% for support and maintenance."
"We are using the Community Version of UiPath and have only a single process automated."
"The product is affordable. It depends on if you are looking for some capabilities from time to time."
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Top Industries

By visitors reading reviews
Construction Company
20%
Outsourcing Company
9%
Performing Arts
7%
Comms Service Provider
7%
Financial Services Firm
15%
Outsourcing Company
11%
Construction Company
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise9
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for UiPath Process Mining?
Regarding pricing and overall licensing cost, for existing UiPath customers, it is reasonable. However, for those solely interested in process mining without existing UiPath usage, Celonis is gener...
What needs improvement with UiPath Process Mining?
In future releases, better integration towards overall business process orchestration would be beneficial for UiPath Process Mining.
What is your primary use case for UiPath Process Mining?
The use cases for UiPath Process Mining vary, but it is recommended where companies have a level of maturity in understanding their processes, yet haven't fully mapped them and utilized data. We us...
 

Also Known As

Kofax Insight
ProcessGold
 

Overview

 

Sample Customers

Infosys,HMI, krungsri, Cegeka
Lotte Corporation, LexisNexis Risk Solutions, Sunway Group, Deloitte, Heritage Bank
Find out what your peers are saying about Tungsten Insight vs. UiPath Process Mining and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.