Celonis vs Tungsten Insight comparison

Celonis and Tungsten Automation are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while Tungsten Automation is ranked #15. Celonis holds a 15.8% mindshare in PM, compared to Tungsten Automation’s 2.1% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

Celonis

Read 60 Celonis reviews

6,788 Views
3,055 Comparison Views

100% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

855 Views
205 Comparison Views

75% willing to recommend

Celonis

Tungsten Insight

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and Celonis compete in the process mining and analytics category. Celonis appears to have the upper hand due to its comprehensive features delivering significant value.

Features: Tungsten Insight offers intuitive data integration, quick identification of process inefficiencies, and efficient analytics capabilities. Celonis provides advanced process mining tools, robust data analytics offering real-time insights, and automation features that enhance decision-making.

Ease of Deployment and Customer Service: Tungsten Insight is recognized for straightforward deployment and strong customer support, facilitating a quick setup process. Celonis offers a comprehensive deployment model with extensive guidance, requiring more initial investment in time and resources but ensures effective implementation through excellent customer service.

Pricing and ROI: Tungsten Insight provides a cost-effective setup yielding significant ROI in a shorter timeframe, appealing to smaller organizations or those with limited budgets. Celonis, although associated with higher upfront costs, delivers higher ROI over time through sophisticated analytics and long-term process improvements, making it compelling for businesses focused on comprehensive enhancement and efficiency.

To learn more, read our detailed Celonis vs. Tungsten Insight Report (Updated: December 2025).

Buyer's Guide

Celonis vs. Tungsten Insight

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (5th)

Tungsten Insight

Ranking in Process Mining

15th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (40th)

Mindshare comparison

As of February 2026, in the Process Mining category, the mindshare of Celonis is 15.8%, down from 18.9% compared to the previous year. The mindshare of Tungsten Insight is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Market Share Distribution
Product	Market Share (%)
Celonis	15.8%
Tungsten Insight	2.1%
Other	82.1%

Process Mining

Featured Reviews

Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."

"The process mapping is most valuable to us."

"Celonis' best feature is a new one called Action Flow, an enhanced version of earlier automation features with lots of integration options with other systems so you can access third-party systems and automate some actions there too."

"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."

"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."

"It's the first solution that combines business competence and capabilities with technological capabilities."

"It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements."

"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."

More Celonis pros

"The initial setup is straightforward."

"It provides the ability to design applications directly."

"You can easily customize reporting to pull the fields that interest you."

Cons

"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."

"With every upgrade, the product is completely changed."

"It could be less expensive."

"With Celonis, the way to use the product is one of the main difficulties users face in our company."

"The product must focus on training for low-code and no-code people."

"It should be more flexible. It is not particularly flexible in the way it works, and it is quite rigid. It has some very strong structures that you have to follow. It could certainly be made more user-friendly to understand and should have fewer requirements for manipulation of the data to create the visualizations. We should also get better support from Celonis, and they also need to make the licensing model slightly different."

"Usability and support from Celonis need improvement."

"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."

More Celonis cons

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

"It would be ideal if there were some standard forms that could be customized."

"The initial setup is complex and would be difficult to carry out without any training."

Pricing and Cost Advice

"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."

"The solution is quite expensive."

"Though Celonis is a bit pricey, it is worth it."

"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."

"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

"It is only affordable for large or public companies."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

More Celonis pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

11%

Financial Services Firm

10%

Energy/Utilities Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	44

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

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What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 54% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 10% of the time

Microsoft Power Automate vs Celonis

Compared 5% of the time

UiPath Process Mining vs Celonis

Compared 5% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

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UiPath Process Mining vs Tungsten Insight

Compared 21% of the time

Microsoft Power BI vs Tungsten Insight

Compared 19% of the time

Tableau Enterprise vs Tungsten Insight

Compared 13% of the time

Board vs Tungsten Insight

Compared 12% of the time

Process Mining Group ProM vs Tungsten Insight

Compared 12% of the time

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Product Reports

Buyer's Guide

Celonis

January 2026

Download Celonis product report

Buyer's Guide

BI (Business Intelligence) Tools

January 2026

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.

Tungsten Automation

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

Celonis vs. Tungsten Insight

December 2025

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