Celonis vs Tungsten Insight comparison

Why PeerSpot?

Celonis and Tungsten Automation are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while Tungsten Automation is ranked #12. Celonis holds a 13.0% mindshare in PM, compared to Tungsten Automation’s 2.9% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

Celonis

Read 60 Celonis reviews

11,821 Views
4,728 Comparison Views

100% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

2,308 Views
600 Comparison Views

75% willing to recommend

Celonis

Tungsten Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and Celonis compete in the process mining and analytics category. Celonis appears to have the upper hand due to its comprehensive features delivering significant value.

Features: Tungsten Insight offers intuitive data integration, quick identification of process inefficiencies, and efficient analytics capabilities. Celonis provides advanced process mining tools, robust data analytics offering real-time insights, and automation features that enhance decision-making.

Ease of Deployment and Customer Service: Tungsten Insight is recognized for straightforward deployment and strong customer support, facilitating a quick setup process. Celonis offers a comprehensive deployment model with extensive guidance, requiring more initial investment in time and resources but ensures effective implementation through excellent customer service.

Pricing and ROI: Tungsten Insight provides a cost-effective setup yielding significant ROI in a shorter timeframe, appealing to smaller organizations or those with limited budgets. Celonis, although associated with higher upfront costs, delivers higher ROI over time through sophisticated analytics and long-term process improvements, making it compelling for businesses focused on comprehensive enhancement and efficiency.

To learn more, read our detailed Celonis vs. Tungsten Insight Report (Updated: September 2026).

Buyer's Guide

Celonis vs. Tungsten Insight

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (10th)

Tungsten Insight

Ranking in Process Mining

12th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (39th)

Mindshare comparison

As of November 2026, in the Process Mining category, the mindshare of Celonis is 13.0%, down from 19.5% compared to the previous year. The mindshare of Tungsten Insight is 2.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Mindshare Distribution
Product	Mindshare (%)
Celonis	13.0%
Tungsten Insight	2.9%
Other	84.1%

Process Mining

Featured Reviews

Prateek Rao

PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees

Process intelligence has transformed procurement and order cycles and delivers measurable savings

Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution really is a leader of the industry in the concept of process mining."

"The solution offers very good division management."

"They have a good UI and good features for data extraction, data load, and data transformation."

"Its usage is relatively straightforward after the UI is set up, and there's a lot of pre-built analysis that can be utilized, which saves a lot of time, and overall, it is a good product."

"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors."

"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."

"Celonis’ Process Cockpit is valuable."

"One of the vital features is the solution's easy integration with varying sources"

More Celonis pros

"It provides the ability to design applications directly."

"The initial setup is straightforward."

"You can easily customize reporting to pull the fields that interest you."

"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."

"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."

"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."

Cons

"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."

"The pricing policy is not affordable in Ukraine."

"The cost could be improved."

"I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions."

"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."

"Celonis is expensive, but it is functional."

"Usability and support from Celonis need improvement."

"Celonis is good, but it is not comfortable for the India market. I am from India, and the Celonis CPM is not compatible with our country's cybersecurity policy."

More Celonis cons

"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."

"The initial setup is complex and would be difficult to carry out without any training."

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

"The reporting and internal integration systems could be improved by making them more user-friendly."

"It would be ideal if there were some standard forms that could be customized."

Pricing and Cost Advice

"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."

"The solution is expensive."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."

"Though Celonis is a bit pricey, it is worth it."

"Once we try to scale it up, the product becomes expensive."

"The cost of the software for us or the client is on the higher end."

"Celonis offers free learning possibilities. I am using the free version of Celonis."

More Celonis pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

17%

Outsourcing Company

Financial Services Firm

Computer Software Company

Construction Company

16%

Comms Service Provider

13%

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	47

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What is your experience regarding pricing and costs for Celonis?

Celonis pricing is premium and scales primarily on data ingestion volume (APC/Data Capacity) and process scope rather than user seats, with entry deployments typically running $100K to $250K annual...

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What needs improvement with Celonis?

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Comparisons

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Compared 50% of the time

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Compared 6% of the time

Microsoft Power Automate vs Celonis

Compared 5% of the time

UiPath Process Mining vs Celonis

Compared 5% of the time

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UiPath Process Mining vs Tungsten Insight

Compared 8% of the time

Process Mining Group ProM vs Tungsten Insight

Compared 6% of the time

Software AG ARIS Process Mining vs Tungsten Insight

Compared 5% of the time

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Product Reports

Buyer's Guide

Celonis

October 2026

Download Celonis product report

Buyer's Guide

BI (Business Intelligence) Tools

October 2026

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.

Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.

What key features does Celonis offer?

Process Mining: Visualizes and analyzes business processes to identify inefficiencies.
Automation: Enables streamlined, automated workflows for improved productivity.
AI Capabilities: Enhances process optimization and decision-making with advanced AI.
Integration: Offers pre-built connectors for seamless integration with SAP and Oracle.
Dashboards: Provides comprehensive views of operations to monitor performance.

What benefits or ROI should reviewers look for?

Operational Efficiency: Identifies and resolves bottlenecks, improving workflows.
Resource Optimization: Enables better allocation and utilization of resources.
Informed Decisions: Data-driven insights support strategic decision-making.
Cost Management: Streamlines processes, reducing operational costs.

In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.

Celonis

Tungsten Insight is a comprehensive data analytics platform designed to provide actionable insights to businesses. It helps organizations make data-driven decisions by analyzing complex datasets.

Designed for businesses that require precise data analytics, Tungsten Insight helps streamline decision-making through its robust analytical capabilities. By offering deep insights into business operations, it can identify trends, optimize processes, and enhance productivity. The platform is known for its flexibility and ability to adapt to different business environments.

What are the key features of Tungsten Insight?

Data Visualization: Offers comprehensive tools to create interactive dashboards that enhance visual data analysis.
Real-Time Analytics: Provides instant data processing for quick decision-making.
Customizable Reports: Enables tailored reporting to meet specific business needs.
Machine Learning Integration: Supports advanced predictive analytics through ML capabilities.

What benefits should users look for in reviews?

Increased Efficiency: Noticeable improvements in operational workflows.
Enhanced Decision Making: Better strategies through data-driven insights.
Cost Savings: Reduction in overhead costs through optimized resource allocation.
Scalability: Adaptable to growing business demands.

Tungsten Insight finds applications across industries such as finance, healthcare, and retail, where data precision is crucial. For instance, in healthcare, it analyzes patient data to enhance treatment outcomes, while in retail, it monitors customer trends to optimize inventory and sales strategies.

Tungsten Automation

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

Celonis vs. Tungsten Insight

September 2026

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