Celonis vs Tungsten Insight comparison

Celonis and Tungsten Automation are both solutions in the Process Mining category. Celonis is ranked #2 with an average rating of 8.1, while Tungsten Automation is ranked #15. Celonis holds a 15.8% mindshare in PM, compared to Tungsten Automation’s 2.1% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 75% of Tungsten Automation users who would recommend it.

Celonis

Read 60 Celonis reviews

6,788 Views
3,055 Comparison Views

100% willing to recommend

Tungsten Insight

Read 3 Tungsten Insight reviews

855 Views
205 Comparison Views

75% willing to recommend

Celonis

Tungsten Insight

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Executive SummaryUpdated on Dec 1, 2024

Tungsten Insight and Celonis compete in the process mining and analytics category. Celonis appears to have the upper hand due to its comprehensive features delivering significant value.

Features: Tungsten Insight offers intuitive data integration, quick identification of process inefficiencies, and efficient analytics capabilities. Celonis provides advanced process mining tools, robust data analytics offering real-time insights, and automation features that enhance decision-making.

Ease of Deployment and Customer Service: Tungsten Insight is recognized for straightforward deployment and strong customer support, facilitating a quick setup process. Celonis offers a comprehensive deployment model with extensive guidance, requiring more initial investment in time and resources but ensures effective implementation through excellent customer service.

Pricing and ROI: Tungsten Insight provides a cost-effective setup yielding significant ROI in a shorter timeframe, appealing to smaller organizations or those with limited budgets. Celonis, although associated with higher upfront costs, delivers higher ROI over time through sophisticated analytics and long-term process improvements, making it compelling for businesses focused on comprehensive enhancement and efficiency.

To learn more, read our detailed Celonis vs. Tungsten Insight Report (Updated: December 2025).

Buyer's Guide

Celonis vs. Tungsten Insight

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

2nd

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

AI Data Analysis (5th)

Tungsten Insight

Ranking in Process Mining

15th

Average Rating

7.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

BI (Business Intelligence) Tools (40th)

Mindshare comparison

As of February 2026, in the Process Mining category, the mindshare of Celonis is 15.8%, down from 18.9% compared to the previous year. The mindshare of Tungsten Insight is 2.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining Market Share Distribution
Product	Market Share (%)
Celonis	15.8%
Tungsten Insight	2.1%
Other	82.1%

Process Mining

Featured Reviews

Ebin_Abraham

Data Engineer at Baker Hughes

Process mining has delivered major savings and now needs better automation and task mining

Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.

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reviewer2005506

Major Account Manager at a computer software company with 51-200 employees

Great reporting and customizations with good reliability

A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product helps clients visualize potential savings by minimizing human errors and reducing manual work."

"Celonis assists me in optimizing processes, reducing throughput times, and identifying automation opportunities."

"Celonis has positively impacted my organization as it holds a Titanium partnership with Celonis."

"In my Celonis experience, it is easy to use and has higher AI capabilities."

"The process mapping is most valuable to us."

"The most valuable feature of this solution is the PTS service."

"The solution offers a very good user interface."

"I have seen a positive impact of Celonis in my organization, as I receive many testimonials from clients mentioning that process mining has genuinely helped, especially through Celonis."

More Celonis pros

"You can easily customize reporting to pull the fields that interest you."

"It provides the ability to design applications directly."

"The initial setup is straightforward."

Cons

"The task mining feature of Celonis needs improvement because it's more challenging than it looks."

"I have experienced lags in response times from customer service. We are not always receiving responses on time."

"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."

"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."

"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."

"They could provide artificial intelligence where, based on data they collect from reference cases, they could give us suggestions."

"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."

"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."

More Celonis cons

"It would be ideal if there were some standard forms that could be customized."

"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."

"The initial setup is complex and would be difficult to carry out without any training."

Pricing and Cost Advice

"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."

"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."

"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."

"Celonis is a little more expensive than UiPath."

"The cost of the software for us or the client is on the higher end."

More Celonis pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Computer Software Company

11%

Financial Services Firm

10%

Energy/Utilities Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	6
Large Enterprise	44

No data available

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

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What is your experience regarding pricing and costs for Celonis?

I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.

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Comparisons

SAP Signavio Process Manager vs Celonis

Compared 54% of the time

SAP Signavio Process Intelligence vs Celonis

Compared 10% of the time

Microsoft Power Automate vs Celonis

Compared 5% of the time

UiPath Process Mining vs Celonis

Compared 5% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

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UiPath Process Mining vs Tungsten Insight

Compared 21% of the time

Microsoft Power BI vs Tungsten Insight

Compared 19% of the time

Tableau Enterprise vs Tungsten Insight

Compared 13% of the time

Board vs Tungsten Insight

Compared 12% of the time

Process Mining Group ProM vs Tungsten Insight

Compared 12% of the time

More Tungsten Insight Competitors

Product Reports

Buyer's Guide

Celonis

February 2026

Download Celonis product report

Buyer's Guide

BI (Business Intelligence) Tools

February 2026

Download Tungsten Insight product report

Also Known As

No data available

Kofax Insight

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Unlock the full potential of your data with Tungsten Insight, a comprehensive solution that combines process monitoring, analysis, and rich visualizations for end-to-end visibility of operational performance and compliance. With unmatched business process awareness, anyone in your organization can analyze and optimize business operations, eliminating the need for IT intervention. Unique visibility enables fast, fact-based decisions before process issues affect customers, while benefits like anytime access to information, limitless scalability, quick implementation, actionable analytics, and optimized data discovery ensure efficient and effective decision-making processes. Tungsten Insight stands as the ultimate choice for organizations seeking to harness the power of their data for improved business outcomes.

Tungsten Automation

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

Infosys,HMI, krungsri, Cegeka

Buyer's Guide

Celonis vs. Tungsten Insight

December 2025

Free Report: Celonis vs. Tungsten Insight

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