Celonis vs SAP Signavio Process Intelligence comparison

Celonis and SAP are both solutions in the Process Mining category. Celonis is ranked #3 with an average rating of 8.3, while SAP is ranked #6 with an average rating of 7.8. Celonis holds a 20.5% mindshare in PM, compared to SAP’s 7.6% mindshare. Additionally, 100% of Celonis users are willing to recommend the solution, compared to 84% of SAP users who would recommend it.

Celonis

Read 54 Celonis reviews

4,259 Views
2,157 Comparison Views

100% willing to recommend

SAP Signavio Process Intell...

Read 14 SAP Signavio Process Intelligence reviews

1,178 Views
644 Comparison Views

84% willing to recommend

Celonis

SAP Signavio Process Intell...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 1, 2024

Celonis and SAP Signavio Process Intelligence compete in the process mining and intelligence space. Celonis holds the upper hand due to its extensive features and process optimization capabilities, despite higher pricing.

Features: Celonis offers advanced process mining, machine learning, and AI features that streamline root cause analysis and optimize processes. It integrates robustly with platforms like SAP, ServiceNow, and Salesforce. SAP Signavio Process Intelligence provides process simulation, documentation, and data mapping, emphasizing end-to-end process efficiency with its Collaboration Hub.

Room for Improvement: Celonis could improve in task mining, simplifying user experience, and log analysis complexity, which often requires technical support. SAP Signavio needs better pricing transparency and integration across non-SAP platforms, while expanding features like dashboarding and AI could enhance usability.

Ease of Deployment and Customer Service: Celonis offers flexible deployment options including public, private, and hybrid clouds. Customer service receives mixed reviews, with good professionalism but inconsistent response times. SAP Signavio shares deployment flexibility, often using public and hybrid clouds, with satisfactory technical support needing more proactive engagement.

Pricing and ROI: Celonis is seen as expensive with costs arising from data and user charges, yet users find value due to extensive features and strong ROI from cost and time savings. SAP Signavio's pricing is criticized but considered slightly more affordable than Celonis; users value its ROI though seek better pricing clarity.

To learn more, read our detailed Celonis vs. SAP Signavio Process Intelligence Report (Updated: April 2025).

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

April 2025

Download the complete report

Helped 852,649 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Celonis

Ranking in Process Mining

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Intell...

Ranking in Process Mining

6th

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Process Mining category, the mindshare of Celonis is 20.5%, up from 15.9% compared to the previous year. The mindshare of SAP Signavio Process Intelligence is 7.6%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Mining

Featured Reviews

AntonioCardone

Senior Development Manager at Lutech

Enables a data-driven approach to process analysis and helps generate cost savings

This tool allows me to discover value before discussing technology. It's the first solution that combines business competence and capabilities with technological capabilities. With Celonis, I discuss processes and root causes, analyzing the bottleneck resource process. There is an app centered around a data-driven approach. I can create the model and, in a data-driven way, map processes using technology that supports people in investigative activities by finding root causes where processes falter. Celonis emphasizes that these goals aim to generate cost optimization.

Read full review

TigerPillay

Principal Consultant at Avadeen Consulting

Comprehensive understanding and efficiency of operational processes

Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency The most valuable features are Process Manager and Process Governance functionalities. The area that could be improved in SAP Signavio Process Intelligence is its Journey…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."

"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."

"Celonis’ Process Cockpit is valuable."

"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."

"Celonis is a good idea to change the way processes are considered in a company."

"The most valuable features of Celonis are its graphical interpretation and pre-built connectors with industry platforms like SAP or Oracle."

"My two favorite features are execution management and process intelligence, which provide 360-degree data."

"We can observe the flow and invoices."

More Celonis pros

"Being able to deploy in shorter cuts."

"The backend is great."

"Predominantly, it enables financial services organizations to build up process knowledge and improve operational efficiency."

"I like the tool's ability to visualize the entire process flow, how the process flow flows, and what deviations happen from the process flow. It also helps to figure out the process bottlenecks."

"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."

"The most valuable feature is the integration model."

"The product's best feature is the connection and integration between all of the capabilities."

"It has the ability to create journey maps, and to connect journey maps to BTMM."

More SAP Signavio Process Intelligence pros

Cons

"Celonis should have the ability to automate in the next release, in my opinion."

"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."

"For example, we would like to see improvement of the simulation capabilities to include a BPMN-compliant modeler. That is, we would like to be able to connect the simulation to the BPMN modeler. I think it's one of the features that is missing in Celonis."

"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."

"The pricing policy is not affordable in Ukraine."

"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."

"The only problem is the price; it is a little bit expensive when we compare it to others."

"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."

More Celonis cons

"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."

"I would like to see a better version of the solution."

"The solution is not very intuitive. It is very complicated to use."

"The product doesn't allow me to focus on a particular value stream and how the value stream performs."

"There could be more standard interfaces for importing data from the various systems in the process landscape."

"It could be more scalable."

"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."

"The UI could be improved."

More SAP Signavio Process Intelligence cons

Pricing and Cost Advice

"The product is pretty expensive but reasonable."

"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."

"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."

"I rate Celonis' pricing a ten out of ten because it is expensive."

"Celonis is a little more expensive than UiPath."

"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."

"Celonis has the highest pricing in the process mining domain."

"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."

More Celonis pricing and cost advice

"It is a fairly expensive solution."

"The solution is expensive, and I rate it an eight out of ten."

"I would not say the product was terribly expensive but I would not say it was cheap either."

"The pricing is expensive."

"The costs of the solution require transparency since sometimes it refers to the number of users and sometimes the amount of volume that is used"

See which vendors are best for you

Use our free recommendation engine to learn which Process Mining solutions are best for your needs.

See recommendations

852,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

15%

Computer Software Company

14%

Financial Services Firm

10%

University

Computer Software Company

26%

Manufacturing Company

12%

University

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Celonis?

Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our busine...

See all answers

What is your experience regarding pricing and costs for Celonis?

Based on client feedback, I have heard that the pricing for Celonis is considered high. However, as a developer, I am not directly involved in the pricing aspect.

See all answers

What do you like most about SAP Signavio Process Intelligence?

The product helps us build solid business use cases.

See all answers

What is your experience regarding pricing and costs for SAP Signavio Process Intelligence?

The solution is expensive but lesser than SolarWinds. It comes with free SAP licenses.

See all answers

What needs improvement with SAP Signavio Process Intelligence?

The solution is not very intuitive. It is very complicated to use.

See all answers

Comparisons

SAP Signavio Process Manager vs Celonis

Compared 58% of the time

UiPath Process Mining vs Celonis

Compared 7% of the time

Microsoft Power Automate vs Celonis

Compared 4% of the time

Software AG ARIS Process Mining vs Celonis

Compared 4% of the time

Scout Platform vs Celonis

Compared 3% of the time

More Celonis Competitors

Microsoft Power Automate vs SAP Signavio Process Intelligence

Compared 10% of the time

UiPath Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

Software AG ARIS Process Mining vs SAP Signavio Process Intelligence

Compared 6% of the time

QPR ProcessAnalyzer vs SAP Signavio Process Intelligence

Compared 5% of the time

Scout Platform vs SAP Signavio Process Intelligence

Compared 4% of the time

More SAP Signavio Process Intelligence Competitors

Product Reports

Buyer's Guide

Celonis

May 2025

Download Celonis product report

Buyer's Guide

SAP Signavio Process Intelligence

April 2025

SAP Signavio Process Intelligence report

Download SAP Signavio Process Intelligence product report

Overview

Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

Celonis

Signavio Process Intelligence enables business users worldwide to run in-depth process analyses. ... Identify the root causes of poorly performing processes by detecting and visualizing compliance violations, monitor your process performance and act on critical cases and performance bottlenecks.

SAP

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool

NBN, T-System, Transurban, Audi BKK, Taifun, Met Office, Esquel Group, Sivantos, Consensus, Sirona

Buyer's Guide

Celonis vs. SAP Signavio Process Intelligence

April 2025

Free Report: Celonis vs. SAP Signavio Process Intelligence

Find out what your peers are saying about Celonis vs. SAP Signavio Process Intelligence and other solutions. Updated: April 2025.

DOWNLOAD NOW

852,649 professionals have used our research since 2012.

See our Celonis vs. SAP Signavio Process Intelligence report.

See our list of best Process Mining vendors.

We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.