Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.
iGrafx Process360 Live Platform expedites process management with web diagramming, RACI, and a comprehensive 360 approach that includes documentation, process mining, simulation, and automation. It fulfills ninety percent of user needs and simplifies compliance. However, analytics on historical documents need enhancement, shape manipulation is less intuitive than Visio, and pricing lacks competitiveness. Desired features include templates for customer journey mapping, but complexities in implementation and licensing pose challenges.
